Guana Cay Beach Tours and Activities

Rude service all through out the hotel. The only positive thing was the beach.

The property outside of the rooms is beautiful. The rooms are in desperate need of renovations and you can see how out dated they are. The front desk is very unhelpful. We tried on several occasions asking staff members a question and the response was they didn’t know or download the viva app. The girls in the Heatwave store was more informative of things and helpful than the staff. Also, the gentleman that manned the katermeran was equally helpful. The pool was nice however they allow you to bring drinks into area and the empty cups sit on rim of pool for a long period of time before being collected which causes the bees to swarm around them. The food in the buffet is the same every day and we were unable to get reservations at the restaurants on the resort. You need to download the app to make them and we were not informed of this when we checked in. Therefore when we did there wasn’t anything available.