Grenier Fortifie Tours and Activities

Staff were fine. Had food poising from the hotel restaurant. Room initially put in was absolutely disgusting with flood from leaking water from toilet pipe and door handles broken and even the main door not closing properly.! Did raise this with reception staff but felt like they were disinterested. Didn’t do anything much until asked to speak to manager! One of the staff was helpful Kareema.

Nice stay overall. Just avoid the Moroccan restaurant—it wasn’t worth it, either for the food or the service. The buffet breakfast was excellent, with delicious Moroccan specialties. I especially loved making my own traditional Moroccan tea. The poolside restaurant was also good. However, I would avoid dealing with Kabira (the tall woman with red lipstick). I simply asked her about the ice cream, and unfortunately, that turned into a very unpleasant interaction. She came across as unnecessarily aggressive, which was disappointing. The pool itself was beautiful, clean, and a great place to relax