Greater Heights Vacation Packages

Great miniature golf! Great breakfast! Nice clean room and staff were very friendly and helpful! Easy to park and get uber to cruise and a lot better price!

The first room we had, the door latch wasn't working properly. We were moved to the third floor. The floors to the other room weren't clean. There were two TV's but only one worked. I asked two different staff members if we could park where we were when we arrived and they both said it was ok as long as we weren't on the white part of the curb. Some black girl that was asleep in the car (that works there) told us we couldn't park in front of her. I have pictures to prove it. I explained to her that I had already asked two other people and they said it was ok, but she was telling me that if we were towed it wouldn't be on her. The elevator to the third floor going down doesn't work properly. The elevator wouldn't always go to the third floor. I had to reset my key at least three different times. We did not have a pleasant stay at this place and more than likely never return. If you'd like the pictures let me know.

We stayed here expecting a relaxing getaway, and while the house had plenty of space for our group, our overall experience was disappointing due to several maintenance and cleanliness issues. The positives: great communication, easy check in and check out, the home had lots of beds, plenty of room, and thoughtful amenities. The host provided pool towels, bath towels, razors, toothbrushes, toothpaste, trash bags, laundry pods, dish soap, hand soap, shampoo, and conditioner, which we appreciated. Unfortunately, there were several problems that affected our stay. The pool patio did not appear to have been pressure washed, and there was what looked like black mold around the pool patio area. We were also surprised when lawn maintenance workers arrived during our stay without any advance notice, which interrupted what we had hoped would be a relaxing vacation. The jacuzzi never got hot and had very little water pressure. One of the doors leading to the pool room came off and fell on us, creating a safety concern and we could no longer close the door to the room. Several window coverings throughout the house were damaged, reducing privacy because people outside could see in. Cleanliness was also inconsistent. Some beds contained hair, and we found personal items left behind, including an earring and a bracelet. The pool table was damaged, making it difficult to enjoy, the outdoor TV did not work, and there was broken floor pieces by the pool that also caused a safety concern.