Grass River Tours and Activities

Conferences are in the same premises

In the last year we have stayed at the Humphry Inn several times for medical appointments. We travel 6 hours to Winnipeg. My mom requires a comfortable chair to sleep in. The rooms usually have high backed comfortable chairs. This is why we stay there. Upon arrival 10:30 pm, we noticed the chair in our room had been switched out for a low back barrel chair. I asked to switch rooms to ensure my mom would have somewhere suitable to rest. The gentleman working the desk appeared extremely annoyed with my request. He reported that all chairs had been switched out 4-5 months ago. I asked him to please look as we had been there in March and were happy. After checking 3 rooms we finally found a room with a chair that would accommodate. If you work in the service industry and don’t want to be pleasant or provide a friendly service, maybe it’s not for you. When travelling that far for stressful appointments, we don’t appreciate staff that are annoyed with us.

Nice pool but hot tub jets were broken no biggie though Bed very comfortable and shower was awesome, nice staff asked and got a first floor room also pet friendly for our service dog even gave us a treat package for her definitely stay again👍