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Overview of Holiday Inn Grand Rapids Downtown

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Featured Image
Indoor pool
Indoor pool
Indoor pool
Balcony

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationGerald R. Ford Museum1 min walk
    Popular LocationDeVos Performance Hall5 min walk
    Popular LocationVan Andel Arena11 min walk
    AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)17 min drive
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  • Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, City View
  • Executive Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking (Leisure)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

    3.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Standard Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Room, 2 Queen Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible, Non Smoking

About this area

Grand Rapids

Holiday Inn Grand Rapids Downtown is located in Grand Rapids. Public Museum of Grand Rapids and DeVos Performance Hall are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Walker Ice and Fitness Center. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.
Visit our Grand Rapids travel guide
Popular Location

What's nearby

  • Gerald R. Ford Museum - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Van Andel Arena - 11 min walk
  • Grand Rapids Children's Museum - 12 min walk
  • Downtown Market - 2 min drive

Getting around

  • Grand Rapids Station - 19 min walk
  • AirportGerald R. Ford Intl. Airport (GRR) - 17 min drive

Restaurants

  • Pearl Street Grill — 1 min walk
  • The Kitchen By Wolfgang Puck — 3 min walk
  • Mojo's Piano Bar — 6 min walk
  • Ruth's Chris Steak House — 6 min walk
  • The Bull's Head Tavern — 6 min walk

About this property

Holiday Inn Grand Rapids Downtown

3-star hotel, walk to Public Museum of Grand Rapids
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 175 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include first-run movies, coffee makers, and pillow menus.
Holiday Inn Grand Rapids Downtown offers 175 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Motorized watercraft
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (1539 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 55-inch TV
  • Cable channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Dogs only
2 per room
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

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Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Grand Rapids Downtown and receive a full refund?
Yes, Holiday Inn Grand Rapids Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Grand Rapids Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Grand Rapids Downtown?
As of Nov 30, 2020, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown on Dec 7, 2020 start from CA $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Grand Rapids Downtown have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM–11 PM.
Is Holiday Inn Grand Rapids Downtown pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a fee of USD 25 per accommodation, per night.
How much is parking at Holiday Inn Grand Rapids Downtown?
Self parking is free at this property.
What time is check-in at Holiday Inn Grand Rapids Downtown?
Check-in is from 3 PM - 2:00 AM.
What time is check-out at Holiday Inn Grand Rapids Downtown?
Check-out is at noon.
Where is Holiday Inn Grand Rapids Downtown located?
Situated in Grand Rapids, this hotel is steps from Gerald R. Ford Museum and Public Museum of Grand Rapids. Van Andel Arena and DeVos Performance Hall are also within 15 minutes. Grand Rapids Station is 19 minutes by foot.
4.1
Very good
5 - Excellent
364
4 - Good
410
3 - Okay
149
2 - Poor
51
1 - Terrible
15

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
In particular the staff was overly helpful with us making plans and directions, a special thank you to Claire and Julia! We also would like to thank Judy from the restaurant; these three ladies really made pur out-of-town bachelorette party weekend!
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out the hotel staff was amazing. The restaurant had great food and the rooms were remodeled within the last 6 months and clean. It was a great location as well.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Sad face IconDisliked: Cleanliness
There was a general lack of cleanliness throughout the hotel. There was a line of ants walking through the room and the toilet was visibly dirty around the outside of the bowl. The surfaces were also not wiped down as you could see dried liquids of various sorts on all of the table/counter surfaces. On the positive side, the beds were amazingly comfortable and clean. The AC worked very well as well as water pressure in the shower. The decor was updated very nicely. We spent extra to have breakfast included and were not disappointed as the options, french toast etc..
Stayed 1 night in Aug 2020

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