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Pousada Viena

3.0 star property
Guests find a home away from home at this retreat, with a breakfast buffet in the morning and evenings by the lobby fireplace.

Choose dates to view prices

Pousada Viena, near Gramado Covered Street, offers a charming escape with a daily complimentary breakfast buffet, in-room WiFi, and a cozy lobby with a fireplace for coffee or tea. Guests consistently praise the accommodations and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
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About this property

Pousada Viena

  • Pousada near Gramado Covered Street
  • Located close to Santa Claus Village and Mini Mundo, Pousada Viena provides a free breakfast buffet, a free daily manager's reception, and a fireplace in the lobby. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking and valet parking
    • A porter/bellhop, a reception hall, and concierge services
    • Coffee/tea in the lobby, luggage storage, and a TV in the lobby
  • Room features
  • All guestrooms at Pousada Viena include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Baby baths and free infant beds
    • Bathrooms with showers and bidets
    • 32-inch LED TVs with cable channels
    • Heating, daily housekeeping, and desks

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Bar (on property)
Hotel das Hortênsias
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 373 reviews
The price is CA $89
CA $100 total
includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Pousada Viena pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pousada Viena?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Pousada Viena on Jun 7, 2026 start from CA $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Pousada Viena?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pousada Viena?

Check-out is at noon.

Where is Pousada Viena located?

Located in Gramado City Centre, this pousada is within a 5-minute walk of Gramado Covered Street and Santa Claus Village. Mini Mundo and Black Lake Park are also within 2 mi (3 km).

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 123 out of 195 reviews
Rating 8 - Good. 62 out of 195 reviews
Rating 6 - Okay. 9 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 0 out of 195 reviews

Reviews

Verified

10/10 Excellent

Irno

Liked: Cleanliness, staff & service, property conditions & facilities
A localização da Pousada é excelente.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Telma Maria de Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã bom
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei uma excelente opção a pousada. O principal ponto favorável é a localização. Próxiimo à rua coberta. Os quartos são confortáveis, um pouco pequeno, mas suficiente, no meu quarto havia uma cama de casal e uma de solteiro. Os funcionários são muito educados e solícitos. O café da manhã é bem gostoso, bem caseiro, com poucas variedade, mas muito saborosos, com pães, bolos, ovos, frutas, tudo que precisa. O ruim é que não tem elevador, tem que subir com a mala (mas o funcionário oferece ajuda). Outra coisa ruim é que é uma chave apenas, então quando saímos deixamos na recepção. Super recomendo.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CINTIA

Disliked: Cleanliness, room comfort
Pousada simples, atendimento bom, limpeza precisa melhorar, café da manhã fica a desejar.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada Top

Quarto muito limpo, café da manhã com muita variedade,.atendimento impecável, muita hospitalidade, muito próximo a rua principal da cidade
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Natália

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Lugar bem localizado, cama confortável e bem limpo! Único ponto negativo que faz uma diferença é a falta de um elevador, o acesso aos quartos são por escadas, mas no geral a Pousada é muito boa! Café da manhã com boas opções, porém o lugar é pequeno e em determinados horários tem que esperar desocupar mesa para se sentar. Mas no geral tem mais ponto positivo do que negativo. Com certeza voltarei a me hospedar.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

satye

Liked: Cleanliness, property conditions & facilities, room comfort

Boa

Boa , pelo valor, pena que não tem elevador e sem estacionamento , mas muito limpo, silencioso, perto do centro da cidade.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Arlete Fátima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização, mas sujeira é nítida.

Estadia ruim. O quarto não estava sujo, atendimento estranho, café da manhã deixou a desejar. Reiterando novamente, quarto estava sujo.
Sujeira demais. Este apenas um dos cômodos.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Atendimento impecável, quarto limpíssimo, roupas de camas impecáveis, café excelente.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excepcional, todos os funcionários muito prestativos e educados. Limpeza impecável. Ótima localização. Só os quartos que poderiam ser mais iluminados.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv e chuveiro poderiam ser um pouco melhores. No mais, tudo ótimo, vale super a pena.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita e atendimento impecável, quartos e banheiros grandes, cama confortável e ótima roupa de cama. O único ponto que precisa de renovação são as TVs que não são smart, mas é só um detalhe.
Stayed 1 night in May 2025
Verified

8/10 Good

Janderson Cleiton

Bom

Pousada boa, localização muito boa, 2 quadras da rua coberta, atendimento muito bom, café da manhã muito bom, porém o quarta que fiquei, 206, estava com cheio de mofado, nada que a janela aberta não resolvesse.
Stayed 3 nights in May 2025
Verified

8/10 Good

Zibia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício.

A pousada fica bem localizada o que permite passear a pé no centro de gramado. Ambiente tranquilo, limpo, café da manhã bom e ótimo atendimento.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo!

Hotel super agradável! Equipe super simpática e solícita. Sempre bem localizada, há uma curta caminhada da Borges de Medeiros/Rua Coberta.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

EDNILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Fomos muito bem recebidos, a pousada é muito bem localizada e nós serviu muito bem.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Loecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima pousada

Minha experiência na Pousada Viena foi muito boa. Atendimento e simpatia de todos funcionários excelente , café da manhã gostoso, sempre tinha um bolo diferente. O quarto era pequeno , porém aconchegante. Tinha lugares para colocar as coisas como : cabides, suporte para pendurar roupas, armário, lugar p colocar malas, roupas de cama limpinhas, limpeza todos os dias, O banheiro grande e confortável c armário acima da pia p colocar as coisas e penduradores de roupas. Localização excelente pertinho da Borges de Medeiros.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Muy amables la gente de recepción, nos atendieron en todas las necesidades
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhorar a acessibilidade.

Otima localizacao no centro, permote fazer tudo a pé. 4 vagas de estacionamento apenas, cafe da manhã de boa qualidade e tudo feito na própria cozinha, mas poucas mesas e precisa fazer rodízio para o café. Acessibilidade deixa desejar.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptividade incrível, quarto confortável, café da manhã ok (poderia ter mais frutas).
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

WALDEMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Excelente
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente sem elevador e estacionamento precário, mas ótimo atendimento
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

MARILENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Muito prazerosa
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Foi tudo ótimo, atendimento nota 10, limpeza, organização, seriedade! Com certeza retornarei!
Stayed 1 night in Jul 2024