10/10 Excellent
Gessica
Travelled with family and small children
Nov 26, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special place on this earth! We recently stayed at Pumba lodge it was beyond words. The first thing is the feeling of being remote is authentic the suites were very extravagant and large we had a family suite with a plunge pool, outdoor shower and beautiful bathroom with large tub for relaxing! Every time we left the room and returned it was tidied up cleaning staff was phenomenal! The all inclusive was more than worth it 2 game drives per day and plenty of food if anything too much! So many little surprises from drinks by the fireplace to even came back to a little birthday gift. Everyone at the reserve is so nice and helpful. But the best part was the roaring of the lion at night and our close elephant encounter, although at times terrifying those are amazing moments we have seared in our memories, truly felt like we were among so many animals saw 4 of the big 5! Cleo our ranger was incredible he made this trip unique his passion and dedication to the animals was impressive he is professional, highly skilled and trained in his craft he was without a doubt what really made this experience and we feel privileged to have him. The whole staff was great Kia as well was so nice and helpful. I also had a wonderful massage and no worries on the drives plenty of warmth with ponchos and rain coverage but be prepared because there’s temperature changes throughout the drives. Everything is thoughtful. Safety is also a priority. We appreciate all of you and what you do thank you 🙏