Golden Lakes Vacation Packages

Me encanta buen trato y servicio excelente

Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service breakfast order came late, and the order was incorrect. We had to go down to the lobby to correct the order as no one was answering the phone. On the positive side, service at the garden bar, Taaza, was great; specifically, Feby and Nathan provided excellent service. Also, at AYRE, the service was impeccable and the food was delicious. Shout out to our server Troy, who was knowledgeable and fantastic. Also, in the middle of brunch hour, there were at least 6 people standing around the lobby and restaurant entrance, cleaning the floors and disrupting the flow for no obvious reason. Overall, the property was very nice, but the service really needs improvement.

The Colony Hotel is the perfect place for a girls get away - the hotel is beautifully decorated and the theme is consistent throughtout the property. The rooms are individually decorated and each one if unique and inviting - the pool is lovely, the bar is a scene and the cocktails are great! The staff goes out of their way to make your experience fabulous - a totally wonderful experience!

Amazing location and the staff at the tiki bar were great. Would definitely stay here again!

Hidden gem. Amazing property. Fantastic staff. Great atmosphere. Highly recommend