Title: Soul - Q Stay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Soul - Q Stay Apartment with free parking, steps from Cavill Avenue ![Terrace/patio](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/bafe4acc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Apartment, 3 Bedrooms, Ocean View](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/8ef5a4cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms | View from room](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/40fcab69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms | Terrace/patio](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/28a4f057.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms | View from room](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/1291411a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies A short walk from Cavill Avenue and Surfers Paradise Beach, Soul - Q Stay provides a terrace, a garden, and laundry facilities. Free in-room WiFi and a gym are available to all guests. 8.0 Very good ## Popular amenities - Dryer - Spa - Washer - Pool - Gym - Barbecue grill ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25782106&PinnedHotelID=25782106&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 6 of 6 rooms ![Apartment, 2 Bedrooms, Ocean View | Living area](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/349adc60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed and 2 Twin Beds ![Apartment, 3 Bedrooms](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/a9c825ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Ocean view - Sleeps 7 - 1 King Bed and 4 Twin Beds ![Premium Apartment, 3 Bedrooms, Ocean View | Living area](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/48a07e6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 3 Bedrooms, Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Ocean view - Sleeps 7 - 1 King Bed and 4 Twin Beds ![Apartment, 2 Bedrooms, Private Pool, Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/16aa3c43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Private Pool, Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Private pool Air conditioning Kitchen - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed and 2 Twin Beds ### Apartment, 2 Bedrooms ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Twin Beds ![Individually decorated, individually furnished, free WiFi, bed sheets](https://images.trvl-media.com/lodging/26000000/25790000/25782200/25782106/e801ef69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms, Ocean View ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Sleeps 7 - 1 King Bed and 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Soul-Q-Stay.h25782106.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Soul-Q-Stay.h25782106.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-28.00127%2C153.43066&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uwPhLSNF7rFlyNdI_t9V91KePlI=) 8 Esplanade, Surfers Paradise, QLD, 4217 #### What's nearby - Cavill Avenue - 2 min walk - 0.2 km - Surfers Paradise Beach - 2 min walk - 0.2 km - Chevron Renaissance - 3 min walk - 0.3 km - Slingshot - 3 min walk - 0.3 km - Infinity Attraction - 3 min walk - 0.3 km #### Getting around - Cypress Avenue Station - 9 min walk - Varsity Lakes Station - 23 min drive - Coolangatta Airport (OOL) - 39 min drive #### Restaurants - ‪ESPL Coffee Brewers - ‬1 min walk - ‪Hungry Jack's - ‬2 min walk - ‪Guzman Y Gomez - ‬2 min walk - ‪McDonald's - ‬1 min walk - ‪Vapiano - ‬2 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Soul - Q Stay Apartment with free parking, steps from Cavill Avenue Along with an indoor pool, this apartment building has an outdoor pool and a fitness center. Self parking is free. Additionally, spa services, laundry facilities, and tour/ticket assistance are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a furnished balcony and a sitting area. Housekeeping is not available. Soul - Q Stay offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center. Guests can pamper themselves by indulging in the onsite spa services. ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/5000000/4620000/4620000/4619963/a0c6adce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peppers Soul Surfers Paradise Surfers Paradise - Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 2,379 reviews CA $311 CA $311 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=4619963&PinnedHotelID=4619963&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room](https://images.trvl-media.com/lodging/2000000/1860000/1859100/1859086/cc45a62b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Q1 Resort & Spa Surfers Paradise - Pool - Hot tub - Kitchen - Washer 8.8 Excellent 4,484 reviews CA $234 CA $257 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1859086&PinnedHotelID=1859086&HadPinnedHotel=true®ionId=-1&adults=2) ![Three Bedroom Sky Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/65000000/64900000/64896800/64896705/6c016b38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meriton Suites Surfers Paradise Surfers Paradise - Pool - Hot tub - Washer - Dryer 8.8 Excellent 985 reviews CA $149 CA $164 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=64896705&PinnedHotelID=64896705&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4240000/4238700/4238660/b92ef017.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Surfers Paradise Hotel & Residences Surfers Paradise - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 1,007 reviews CA $239 CA $263 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4238660&PinnedHotelID=4238660&HadPinnedHotel=true®ionId=-1&adults=2) ![Sub Penthouse, 3 Bedrooms, 2 Bathrooms, Ocean View (Level 40) | Living area](https://images.trvl-media.com/lodging/24000000/23170000/23164600/23164507/b9aa71b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Holiday Circle On Cavill Surfers Paradise - Pool - Hot tub - Kitchen - Washer 8.4 Very good 186 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=23164507&PinnedHotelID=23164507&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, soundproofing, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19380000/19373200/19373154/1c9be1ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid Residences - HR Surfers Paradise Surfers Paradise - Pool - Kitchen - Washer - Dryer 8.6 Excellent 335 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=19373154&PinnedHotelID=19373154&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/540000/539200/539147/ed2bdeaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### QT Gold Coast Surfers Paradise - Pool - Hot tub - Spa - Free WiFi 8.8 Excellent 1,004 reviews CA $244 CA $268 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=539147&PinnedHotelID=539147&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools](https://images.trvl-media.com/lodging/24000000/23170000/23164500/23164478/423ffe94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Holiday Chevron Renaissance Surfers Paradise - Pool - Hot tub - Kitchen - Washer 8.0 Very good 234 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=23164478&PinnedHotelID=23164478&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/21000000/20220000/20217000/20216901/eb2ef5e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul on the Esplanade - HR Surfers Paradise Surfers Paradise - Pool - Hot tub - Kitchen - Washer 8.6 Excellent 24 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=20216901&PinnedHotelID=20216901&HadPinnedHotel=true®ionId=-1&adults=2) ![2 Bedroom SPA Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/26000000/25790000/25782100/25782079/b3e38600_edited_62a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Circle on Cavill - Q Stay Surfers Paradise - Pool - Kitchen - Washer - Dryer 8.2 Very good 191 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=25782079&PinnedHotelID=25782079&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Indoor pool - Outdoor pool - Spa services ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Free covered self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Bedrooms - Bedsheets provided - Rollaway/extra bed: AUD 50 per day ### Bathroom - Deep soaking bathtub - Hair dryer - Separate bathtub and shower - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - LCD TV ### Outdoor areas - Barbecue grill - Furnished balcony - Garden - Picnic area - Terrace ### Laundry - Laundry facilities - Washer/dryer ### Climate control - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Designated smoking areas (fines apply) ### Services and conveniences - Limited-hour front desk - Luggage storage - No housekeeping service - Tour and ticket assistance ### Location highlights - Near the airport ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 2 units - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 PM Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between 5:00 PM and midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions The property charges 2 percent for credit card payments The front desk is open daily from 9:00 AM - 5:00 PM The check-in location differs from the property location; go to: \[Level 2 retail Area of Circle on Cavill - 9 Ferny Avenue\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Reception hours are 10 AM-2 PM on Sundays and Public Holidays. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 50.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: AUD 1000.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-in fee for check-in between 5:00 PM and midnight - Rollaway bed fee: AUD 50.0 per day - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Soul We Accommodate Apartment Surfers Paradise Soul We Accommodate Apartment Soul We Accommodate Surfers Paradise Soul We Accommodate Soul We Accommodate Soul - Q Stay Apartment Soul - Q Stay Surfers Paradise Soul - Q Stay Apartment Surfers Paradise ## Frequently asked questions ### Does Soul - Q Stay have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Soul - Q Stay? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Soul - Q Stay on Dec 5, 2025 start from CA $636.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Gold-Coast-Hotels-Soul-Q-Stay.h25782106.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Soul - Q Stay pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Soul - Q Stay? > Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available from 5:00 PM–midnight for a fee. ### What time is check-out at Soul - Q Stay? > Check-out is at 10 AM. ### Where is Soul - Q Stay located? > Located in Surfers Paradise, this apartment building is steps from Surfers Paradise Beachfront Markets and Cavill Avenue. Surfers Paradise Beach and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 25 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Soul - Q Stay Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 6.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 7 8 - Good 5 6 - Okay 1 4 - Poor 3 2 - Terrible 0 ### 8/10 Good #### Nadima Dec 24, 2024 Liked: Communication Location is excellent. ##### Nadima Stayed 8 nights in Dec 2024 ### 10/10 Excellent #### Mahmoud Jul 25, 2024 Liked: Cleanliness, property conditions & facilities, communication Best place ive stayed on the GoldCoast and ive been there over 20 times ##### Mahmoud Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Michael Jul 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication sensational location and great facilities ##### Michael Stayed 5 nights in Jul 2022 ### 8/10 Good #### Kirrilee Jun 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again. ##### Kirrilee Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### vanessa Apr 22, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great venue, with brilliant view based on prime location. Easy access to shops, activities and dining. ##### vanessa Stayed 6 nights in Apr 2023 ### 10/10 Excellent #### Eliot Daniell Aug 12, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting. ##### Eliot Daniell Stayed 5 nights in Aug 2023 ### 6/10 Okay #### jack Jan 22, 2019 Liked: Property conditions & facilities Disliked: Cleanliness The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice.. ##### jack Stayed 5 nights in Jan 2019 ### 4/10 Poor #### Lence Jun 19, 2023 Disliked: Cleanliness, property conditions & facilities Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged. And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay ##### Lence Stayed 5 nights in Jun 2023 ### 4/10 Poor #### Bahaa Dec 27, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect: 1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there. 2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed. 3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people! 4- Microwave didn't work at all 5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off. 6- Staff at Qstay office were not so helpful and quite rude: A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls! B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay. C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing! 6- Facilities in the common areas overall are rundown and behind on maintenance. if you still want to stay there, best to lower your expectations. ##### Bahaa Stayed 4 nights in Dec 2024 ### 8/10 Good #### Ali Feb 23, 2022 Liked: Cleanliness, communication #### Great stay, needs improvement Great room with an amazing just what I requested Friendly staff were so helpful and professional The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work The room should of been well stocked as i was promised but we did run out of most things halfway through our stay Overall it was a great ##### Ali Stayed 10 nights in Feb 2022 ### 10/10 Excellent #### Virginia Sep 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys. ##### Virginia Stayed 2 nights in Aug 2019 ### 8/10 Good #### William Jul 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What amazing views Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal. ##### William Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller May 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was visually lovely. the décor was well thought out and the floorplan spacious. the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench. However, I would most definitely return to this location. ##### Verified traveller Stayed 3 nights in May 2019 ### 4/10 Poor #### Verified traveller Apr 19, 2019 Disliked: Cleanliness Beach Front Location. Modern Building. location. Pools. ##### Verified traveller Stayed 7 nights in Apr 2019 ### 10/10 Excellent #### Mark Mar 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great apartment in fantastic building. Well presented. ##### Mark Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller May 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 4 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Montego Bay](https://www.expedia.ca/Montego-Bay-Hotels-All-Inclusive-Hotel.0-0-d180106-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Brisbane Skytower by CLLIX](https://www.expedia.ca/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Vancouver Airport Marriott](https://www.expedia.ca/Vancouver-Hotels-Vancouver-Airport-Marriott.h564460.Hotel-Information) > > [Hotels in Mount Pleasant](https://www.expedia.ca/Mount-Pleasant-Vancouver-Hotels.0-n6265155-0.Travel-Guide-Filter-Hotels) > > [Burleigh Surf Apartments](https://www.expedia.ca/Gold-Coast-Hotels-Burleigh-Surf-Apartments.h4593274.Hotel-Information) > > [Sea World Resort](https://www.expedia.ca/Gold-Coast-Hotels-Sea-World-Resort.h871443.Hotel-Information) > > [Belise Apartments](https://www.expedia.ca/Brisbane-Hotels-Belise-Apartments.h16643532.Hotel-Information) > > [Sheraton Grand Mirage Resort, Gold Coast](https://www.expedia.ca/Gold-Coast-Hotels-Sheraton-Grand-Mirage-Resort.h11768.Hotel-Information) > > [Tangalooma Island Resort](https://www.expedia.ca/Brisbane-Hotels-Tangalooma-Island-Resort.h2254989.Hotel-Information) > > [Hotels in Geneva](https://www.expedia.ca/Geneva-Hotels.d7974.Travel-Guide-Hotels) > > [5 Star Hotels in Montego Bay](https://www.expedia.ca/5Star-Montego-Bay-Hotels.s50-0-d180106.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Bali](https://www.expedia.ca/Denpasar-Hotels-Hyatt-Regency-Bali.h178384.Hotel-Information) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Hotels in Grand Falls - Windsor](https://www.expedia.ca/Grand-Falls-Windsor-Hotels.d58206.Travel-Guide-Hotels) > > [Honeymoon Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-Honeymoon-Hotels.0-0-d6022969-tHoneymoonHotels.Hotel-Filter-Destinations) > > [DoubleTree by Hilton Montreal Airport](https://www.expedia.ca/Montreal-Hotels-DoubleTree-By-Hilton-Montreal-Airport.h22619021.Hotel-Information) ### Flights > [Flights from Arlanda (ARN) to Calgary (YYC)](https://www.expedia.ca/lp/flights/arn/yyc/stockholm-to-calgary) > > [Flights from Vancouver (YVR) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yvr/del/vancouver-to-delhi) > > [Flights from Goffs (YHZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yhz/yvr/halifax-to-vancouver) > > [Sterling Blue](https://www.expedia.ca/Arajet-Flights.cDM.Travel-Guide-Airlines) > > [Flights from Detroit (DTW) to Hyderabad (HYD)](https://www.expedia.ca/lp/flights/dtw/hyd/detroit-to-hyderabad) > > [Flights from Winnipeg (YWG) to Nassau (NAS)](https://www.expedia.ca/lp/flights/ywg/nas/winnipeg-to-nassau) > > [Flights from Toronto (YYZ) to London (LHR)](https://www.expedia.ca/lp/flights/yyz/lhr/toronto-to-london) > > [Flights from Vancouver (YVR) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yvr/edi/vancouver-to-edinburgh) > > [Flights from Miami (MIA) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mia/yyc/miami-to-calgary) ### Packages > [Les Invalides](https://www.expedia.ca/Les-Invalides-7th-Arrondissement.d502222.Vacation-Attraction) > > [Bora Bora Vacations](https://www.expedia.ca/Bora-Bora.d602861.Destination-Travel-Guides) ### General > [Visit Cabo San Lucas](https://www.expedia.ca/Cabo-San-Lucas.dx180032)