Title: Serain Residences on View - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=180064&destination=Gold+Coast%2C+Queensland%2C+Australia&selected=94886372&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Serain Residences on View ## Photo gallery for Serain Residences on View ![Exterior - Serain Residences on View (Surfers Paradise)](https://images.trvl-media.com/lodging/95000000/94890000/94886400/94886372/72eca171.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Serain Residences on View (Surfers Paradise)](https://images.trvl-media.com/lodging/95000000/94890000/94886400/94886372/54688032.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Studio | Terrace/patio - Serain Residences on View (Surfers Paradise)](https://images.trvl-media.com/lodging/95000000/94890000/94886400/94886372/1b93378f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Studio | Terrace/patio - Serain Residences on View (Surfers Paradise)](https://images.trvl-media.com/lodging/95000000/94890000/94886400/94886372/6e6395a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Studio - Serain Residences on View (Surfers Paradise)](https://images.trvl-media.com/lodging/95000000/94890000/94886400/94886372/35016d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies A short walk from Surfers Paradise Beach and Cavill Avenue, Serain Residences on View has plenty to offer. ## Reviews 5.4 ### Apart-hotel 1 bathroomSleeps 4484 sq ft ## Popular amenities - Ocean view - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Serain Residences on View This aparthotel features express check-in. The apartment offers an LED TV, a hair dryer, and free toiletries. This aparthotel offers 6 air-conditioned accommodations with slippers and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. ## Property amenities ### Parking and transportation - No onsite parking available ### Food and drink - Mini-fridge ### Bathroom - 1 private bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - No elevator ### Services and conveniences - Virtual front desk ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 6 units ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/20000/10500/10478/d7b04fbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mantra on View Hotel Surfers Paradise - 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Pool - Hot tub - Kids pool - Free WiFi 7.6 Good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=460498&PinnedHotelID=460498&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=94886372&PinnedHotelID=94886372&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=94886372,10478,62684,2159078,1864556) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of ANG 300 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators ### Property is also known as Serain Residences On View Serain Residences on View Aparthotel Serain Residences on View Surfers Paradise Serain Residences on View Aparthotel Surfers Paradise ## About the area Surfers Paradise, a neighborhood in Gold Coast, is home to this aparthotel. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Turf Club or Broadbeach Sports and Recreation Centre. [Visit our Gold Coast travel guide](https://www.expedia.ca/Gold-Coast.dx180064) [View more Aparthotels in Gold Coast](https://www.expedia.ca/Gold-Coast-Apart-Hotels.d180064-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.99812%2C153.42910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TZfFzYcM6IDb7rv1OronQ3iAJxo=) 22 View Ave, Surfers Paradise, QLD, 4217 ### What's nearby - ![Surfers Paradise Beach](https://images.trvl-media.com/place/6086991/d2b5e61e-dd03-4864-9bf5-e4d6ce9416db.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Surfers Paradise Beach 2 min walk \- 0.2 km - ![Cavill Avenue](https://images.trvl-media.com/place/6125214/8dcba818-4d4b-4450-9908-ef810212fdc6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cavill Avenue 7 min walk \- 0.6 km - Chevron Renaissance 3 min walk \- 0.3 km - Infinity Attraction 5 min walk \- 0.5 km - Slingshot 9 min walk \- 0.8 km ### Getting around - Cypress Avenue Station 2 min walk - Helensvale Station 22 min drive - Coolangatta Airport (OOL) 40 min drive ### Restaurants - Sandbar 3 min walk - Clock Hotel 2 min walk - Castaway Coffee Bar 4 min walk - Nosh Pan Asian 1 min walk - La Porchetta 5 min walk ## Frequently asked questions ### Is Serain Residences on View pet-friendly? ### How much does it cost to stay at Serain Residences on View ? ### How much is parking? ### What time is check-in at Serain Residences on View ? ### What time is check-out at Serain Residences on View ? ### Where is Serain Residences on View located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serain Residences on View Reviews ## Reviews All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 4 8 - Good 4 6 - Okay 3 4 - Poor 1 2 - Terrible 9 ### 5.6 Cleanliness ### 6.0 Amenities ### 5.0 Property conditions & facilities ## Reviews Verified ### 8/10 Good #### Thuy Jan 8, 2026 Liked: Communication Good view & location ##### Thuy Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Esteban Oct 6, 2025 Liked: Cleanliness, property conditions & facilities, communication Well located room in a clean and nice building. Easy to walk everywhere and has a nice view . But it does not include parking / pool / gym / and check in process is a bit complex as it’s not part of the hotel. ##### Esteban Stayed 4 nights in Oct 2025 Verified ### 6/10 Okay #### Andrew Jul 8, 2025 Disliked: Property conditions & facilities Our booking was last minute and we needed somewhere to stay, our original accommodation had fallen through. The location was great, central to everything in Surfers, the bonus was ocean views and the very short walk to the beach and tram. The property itself was below average - features of the room were broken or on its way out, a reading light that had broken off had a screw loosely placed in the hole, the room safe was locked and beeping in the middle of the night, and the air conditioner made a massive bang every time it was turning back on. The room had an nespresso machine, a kettle, a microwave, some plates, cutlery, and mugs and glasses. It was really bare minimum. The floor/carpet was a bit dirty with stains and please don't look under the bed. ##### Andrew Stayed 5 nights in Jul 2025 Verified ### 8/10 Good #### Vy Jan 8, 2026 Liked: Communication Good view & location ##### Vy Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Karyn Nov 9, 2025 Liked: Amenities, property conditions & facilities, communication Great location but there was a nightclub right next door. ##### Karyn Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Andrew Nov 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great spot close to everything ##### Andrew Stayed 1 night in Nov 2024 Verified ### 2/10 Terrible #### Alice Dec 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Room was filthy and had broken items, it did not resemble the pictures. We tried to address the issue with the owners, but it has not been resolved. Do not book this room!!! ![Generally run down room](https://a.travel-assets.com/ugc/hotel-reviews/746b8de2-8e65-4f85-bfa2-cea16f5ebc80-1765110206778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty facilities ](https://a.travel-assets.com/ugc/hotel-reviews/9a7c3261-b35b-41d0-9bc3-28de2c7e4b95-1765110206646.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken items](https://a.travel-assets.com/ugc/hotel-reviews/824b2a3e-1847-4a5b-b0eb-bf057f5a615a-1765110207435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alice Stayed 7 nights in Oct 2025 Verified ### 2/10 Terrible #### Verified traveller Jul 6, 2025 Disliked: Cleanliness, room comfort, communication #### Disgusting, don't stay here Full of cockroaches, grime and dirt. If I could have found somewhere else to stay we would've left, place is disgusting. ##### Verified traveller Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Sharon May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Little hard to find as name was not listed out front but once we asked and got settled it was comfortable and easy ![](https://a.travel-assets.com/ugc/hotel-reviews/67faa37f-7e18-4c5c-8dc4-d576b92ccbb5-1748557207051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharon Stayed 2 nights in May 2025 Verified ### 2/10 Terrible #### Dexter Sep 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The property was dirty and very run down. I had to clean it before hand. I asked to cancel my booking and asked for a full refund after seeing the room. The property manager who I spoke to was no help. ##### Dexter Stayed 2 nights in Sep 2025 Verified ### 2/10 Terrible #### Isaac Jun 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The air conditioning was broken so it kept pumping hot air into the room making it unbelievably hot and stuffy or if I pushed the button it would make it freezing cold. It was absolutely terrible. Do not rent from these people. It was a real hassle getting into the room as well. ##### Isaac Stayed 3 nights in May 2025 Verified ### 6/10 Okay #### Ryan Dec 1, 2023 Liked: Cleanliness, amenities, communication Disliked: Property conditions & facilities Showe was broken apon arrival. Needs a new head i believe. Cheers, ##### Ryan Stayed 11 nights in Nov 2023 Verified ### 2/10 Terrible #### Laura Jan 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication This property & the organisation of it was terrible. Sat nav takes you to focus apartments and we had a conversation with a lady that couldn’t understand us resulting in a 1.5hr check in process. This property isn’t called serain residences on view it’s called mantra hotel. Very dirty room. I pulled a huge clump of hair out of my daughter’s bed and there were cockroaches. AVOID ##### Laura Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Kaydean Oct 28, 2025 Liked: Amenities, communication Good view shops close by ##### Kaydean Stayed 3 nights in Oct 2025 Verified ### 2/10 Terrible #### Hayden Dec 11, 2024 Disliked: Property conditions & facilities, communication the sliding door was impossible to open some lights did not turn on, and there was no communication about what there was at the facility ##### Hayden Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Haruka Sep 30, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication チェックインメールが当日のチェックイン時間になっても届かず、エクスペディアのバーチャルエージェントに連絡してもらい1時間後にチェックインできました。 リネン等は綺麗に清掃してありましたが、ゴキブリの赤ちゃんがたくさん歩いていました。 1番気になった点は滞在中に突然エアコンの修理が始まった点です。 何も連絡がなかったため困惑しました。 コミュニケーション不足の点を除けば悪くは無いですが、もう一度ここを選ぶことはないと思います。 ##### Haruka Stayed 7 nights in Sep 2024 Verified ### 2/10 Terrible #### William Nov 8, 2025 Disliked: Cleanliness, property conditions & facilities, communication ##### William Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Miss Tamika Apr 6, 2025 ##### Miss Tamika Stayed 2 nights in Apr 2025 Verified ### 2/10 Terrible #### Puja Jan 7, 2025 Disliked: Cleanliness, property conditions & facilities, communication ##### Puja Stayed 4 nights in Jan 2025 Verified ### 2/10 Terrible #### Tullu Dec 25, 2024 Disliked: Cleanliness, room comfort, communication ##### Tullu Stayed 5 nights in Dec 2024 Verified ### 10/10 Excellent #### Irene Feb 11, 2024 Liked: Cleanliness, room comfort, communication ##### Irene Stayed 2 nights in Feb 2024