Geraldine Vacation Packages

We were driving back to Calgary from Utah and decided to stop in Great Falls for the night. We looked up hotels and despite being a bit more expensive than we wanted, we chose this hotel for the fact that it had a pool AND a waterslide. We had a 3 year old and 3 teenagers who desperately wanted a fun waterslide. Even as we drove up to the hotel property, the kids saw the hotel waterslide as it’s mostly exterior. They got very excited. We checked in only to discover the waterslide has limited hours only and not open the night of our stay. Our kids were devastated. These hours were not posted on the website. Had we known this, we would have chosen a much cheaper hotel. Also, the breakfast appeared good but when we arrived at 8:30, (breakfast hours 6:30-9:30), several items were gone and not replaced, (cinnamon rolls, eggs). This is not okay. All guests should have access to the same breakfast options irregardless of what time they arrive for breakfast and with one hour left, this was not acceptable. We were very disappointed. For the price we paid, we have certain expectations and this Holiday Inn fell way short!

Breakfast was terrible, we gave it a chance 2 out of the 4 days but the sausage was burnt and the eggs were greasy. The pool is cold and there are no towels. Our room hadn't been cleaned before we got there because the shower wall was covered in someone's hair. We put the sign out to request cleaning but no one ever showed up. We tried to use the computer station but that didn't work either so had to request front desk to print something for us. I wouldn't ever stay here again. The A/C was very loud and the toilet was wobbly when you went to sit down.

Room.was pleasant. Staff very helpful. Restaurant food not so much

Stay here often on my travels. Lots of parking. Friendly staff throughout. Heavy odor of cleaner inside room. Had to have our key rekeyed on day 2 of our travels. Lots of remodel happening so I’m eager to see the finished product.