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Hotel Al Castello

3.0 star property
Guests retreat to a peaceful sanctuary where they can rejuvenate their senses while taking in spectacular panoramic views from the rooftop terrace

Choose dates to view prices

Hotel Al Castello offers a full wellness experience with an onsite spa providing massages and manicure/pedicure treatments. Visitors can sip coffee at the café or wander through the garden. Practical amenities include dry cleaning services and complimentary WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Business services
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About this property

Hotel Al Castello

  • Property highlights
  • Consider a stay at Hotel Al Castello and take advantage of a rooftop terrace, a coffee shop/cafe, and a garden. Indulge in a manicure/pedicure and a massage at the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Tour/ticket assistance, 1 meeting room, and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel Al Castello offer perks such as laptop-friendly workspaces, as well as amenities like free WiFi and minibars.
  • Extra amenities include:
    • Heating and ceiling fans
    • Deep soaking tubs, bidets, and free toiletries
    • Electric kettles, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 7:30 PM

Contactless check-in available

Late check-in subject to availability

Late check-in fee: EUR 20 for check-in between 7:30 PM and midnight

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 7:30 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Late check-in fee: EUR 20 for check-in between 7:30 PM and midnight
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Al Castello pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Al Castello?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Al Castello on May 26, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Al Castello?

Check-in start time: 3:30 PM; Check-in end time: 7:30 PM. Late check-in is available from 7:30 PM– midnight for a fee of EUR 20.

What time is check-out at Hotel Al Castello?

Check-out is at 10 AM.

Does Hotel Al Castello provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A roundtrip fee applies.

Where is Hotel Al Castello located?

Situated in Gavi, this spa hotel is 0.4 mi (0.6 km) from Forte di Gavi and within 6 mi (10 km) of Serravalle Golf Club and Serravalle Designer Outlet. Castello di Novi Ligure and Museo dei Campionissimi are also within 9 mi (15 km).

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 176 out of 272 reviews
Rating 8 - Good. 62 out of 272 reviews
Rating 6 - Okay. 22 out of 272 reviews
Rating 4 - Poor. 8 out of 272 reviews
Rating 2 - Terrible. 4 out of 272 reviews

Reviews

Verified

10/10 Excellent

Harleen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely property and scrumptious breakfast!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent breakfast in a beautiful room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre, good breakfast
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Neil

Very clean and polite, restaurants and places to drink very close by and can park outside for free. Definitely would visit again
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Absolut clean room and a save parking space.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities
The hotel room was clean as was the rest of the hotel. The breakfast was very good with a good selection and much which was homemade. The staff were very friendly and extremely helpful and accommodating. We could not find fault with anything at Al Castello, and would highly recommend this hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner of hotel could not have been more helpful. Despite arriving late, he kindly made us a dinner reservation at a nearby restaurant and was extremely accommodating. A wonderful stay in every respect.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve a wonderful and comfortable stay with all 3 of us within the same unit with two bedrooms. Breakfast freshly made were delicious. Nearby recommended restaurants had great food too. Thank you for the kind hospitality.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our hotel was our very first night in Italy and it was absolutely perfect. Huge space, amazing tub, charming aesthetic, super comfortable bed, and very helpful and friendly staff. It is so easy to walk to a variety of restaurants for dinner or coffee. Parking is right on site. Elegant, affordable and charming. Absolutely loved this stay!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was like new. Beautiful. And the $8 breakfast was delightful.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Bo Elbæk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it.

Very welcoming hotel. Breakfast is excellent. Rooms are nice and clean. Service is top. We strongly recommend.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Italo

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel, location and value for money

This hotel has a lot going for it, it is very central, with a large car public car park just by the entrance. Lovely hotel, friendly receptionist with rooms over 3 floors and a lift. Room was lovely clean and large with a comfortable bed. Highly recommended, but please remove Spa as one of the facilities! It does not have one and the receptionist was puzzled when I asked.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Maggi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this untouristic but friendly town home to Gavi wine, which we love. The hotel is very centrally located in the main parking square with free parking right in front. Our room was large and splotlessly clean with great aircon. Breakfast was reasonably priced with lots of home made things and excellent cappuccinos. We loved that everything was within walking distance including the very cool castle which has English tours. The wine bar opposite also has a restaurant round the corner, where you can have a lovely alfresco dinner. It is a shame more people don’t visit this great small town which is well situated for a break. We would happily stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very cute. Service is amazing. We loved our stay and we loved the small little town. Will be back again for sure.
Stayed 1 night in May 2026
Verified

8/10 Good

yasser

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff,clean and confortable bed.but breakfast with veryy few choices
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Khalegh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel 🏨

Nice place and great service 🙏
Stayed 2 nights in Jul 2023
Verified

8/10 Good

vissen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a beautiful town!

Great stop-off in such a beautiful town. Nice hotel right in the centre. Matteo the manager called us as we were arriving slightly late and recpetion was closing. Instructions were spot on and very easy. very simple room but nice enough and would stay here again if visiting.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Selcuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing is very nice you feel like your home
Stayed 1 night in Jun 2025
Verified

8/10 Good

tasheer

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here regularly over the last 10 years, so we know what to expect.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with even better staff. A
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

THIBAULT

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Nov 2024
Verified

8/10 Good

Fady

Liked: Staff & service, property conditions & facilities
Ok for one night, we faced an issue with the towels but the lady on reception was very polite and was trying her best to cover everything
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Maurizio

Liked: Cleanliness, staff & service
Hotel posizionato in una posizione strategica con un parcheggio sulla piazza che permette di trovare sempre un posto libero. Stanza niente di eccezionale è un bagno piccolo con doccia che non era un granché.. la pressione dell’acqua non era forte Colazione pessima anche se c’erano torte e yogurt fatti da loro.. di affettati c’era solo fontina e prosciutto cotto.. brioche mi è stato detto che le fanno solo nel weekend perché hanno una lavorazione lunga … cappuccino non all’altezza di tale nome.. la schiuma di latte era inesistente..
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amerina

Liked: Cleanliness, staff & service, amenities
Das Zimmer war makellos und das Personal ausgesprochen nett und zuvorkommend.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sauveur

Liked: Cleanliness, staff & service, amenities
Séjour agréable, personnel attentionné
Stayed 1 night in Dec 2025