Gangwish Library

There was no staff available and we could not have our fully paid and reserved rooms, we stayed for over an hour and called every possible number and no one responded. We were told by other guests that the staff leaves early many times and no one will be available to help you get your rooms. We booked two rooms and we could not have keys so we had to drive all the way back from Kansas to Ohio without sleeping. Horrible experience, We will request a full refund.

This place wants you to check in with a kiosk instead of the person behind the desk. The kiosk has you doing essentially a video call with someone at another location for check in. It is time consuming and the communication is bad. Very bad experience. Breakfast options were a bowl of cereal or toast. Bare bones and not really worth coming downstairs for.