Freizeitpark Heerdt Tours and Activities

Extremely rude staff at breakfast lounge. No refrigerator or phone inside the room. No piece of information inside the room. No water. AC was not working. No trash bag inside the trash cans. I had to do grocery shopping to buy all the necessities that was not provided by the hotel like trash bags, bottled water etc.

Unorganized and dismissive staff

Located in Little Tokyo, this is a stylish hotel with well appointed rooms in a Japanese style. Staff super helpful. And a delightful Italian cafe attached.