Franklinton Vacation Packages

The customer service was poor and the

All good as expected

This is definitely a mid-grade property with mid-grade accommodations and service. Check-in was easy but the staff didn’t go out of their way to make you feel welcome. My son and I were given room 209 and as soon as I walked up to the door I had concerns about security. The door jamb had been forced by a pry bar or similar tool to the point that you could see the latches for the door through the caved in part on the jamb. No excuse for keeping this room in service. Fix the jamb and make your guests feel safe. I took a photo and will try to share. I didn’t ask for another room because we were able to secure the door but I took all valuables with me every time I left the room. The room was spacious with a fridge and coffee pot but dated for sure. Breakfast was more basic than most that I’ve had over my years of travel and the selection dwindles quick with only minimal restock. Stay away from the biscuits, they taste like whatever was used to clean the pan. The selling point of this hotel is its convenience to Duke University and the availability of dining and shopping options within a 5-10 minute drive. Final thought on the property is that they advertise as 100% smoke free and even have a sign posted in the driveway but no attempt was made to enforce this as I observed several folks smoking outside and right in front of the sign that said “No Smoking.”

The motel is/was very nice and clean. The bed was amazing! Early breakfast was great.

We had a much better experience last year.