Forfaits vacances – Fossato Serralta

Good stay. Service was overall good but didn’t appreciate that they try to make us pay 5EUR for the AC remote (ended up giving it for free after we insisted and showed it is listed as with room with AC). The restaurant has set menu and we surprised them when we asked about prices for only part of it. They ended up accommodating for which was nice.

Its a mystery that this is a 5 star Hotel. It’s a resort&spa - without a spa.. The 5 star criteria say that it should have a restaurant and a bar. They have a collaboration with a restaurant in town. No free shuttle. You get a free glass of prosecco but you are a regular guest at a restaurant in town. If you want to eat home you have to go over the main road to a pizzeria in another 3 star Hotel. No bar, just a pool bar that closes at 19.30. A bottle of wine on your own terrace is strictly forbidden. Because you can just drink what’s in the minibar with no wine. No lounge area. No room service. No ironing service. No play area, tennis, paddle etc Very limited shuttle service. Lovely breakfast and a hardworking poolbar operator. All by himself by the pool… In my opinion it’s a high end Bed & Breakfast.

L’hôtel est très agréable. Toutes les chambres donnent sur la mer, la piscine est magnifique et le point du vue sur le coucher de soleil inégalable ! Le personnel est extrêmement gentil, attentionné et pleins de bons conseils et recommandations. Le resto de l’hôtel est excellent et le petit déjeuner qui y est servi offre pleins de choix différent avec des aliments bons et de qualité ! Nous avons vraiment apprécié notre séjour. Un petit point d’attention quant à literie qui est plutôt dure, ce qui peut ne pas convenir à tout le monde. Enfin, nous ne recommandons pas le service de navette de l’hôtel, ni leur gin and tonic, pour lesquels le rapport qualité/prix nous a semblé defavorable. Enfin la localisation est un peu éloignée du centre historique. Nous pensions pouvoir marcher depuis l’hôtel mais la route n’y est vraiment pas adaptée. En-dehors de ça nous recommandons cet hôtel !

Posto molto bello cn piscina direttamente su un mare incantevole. Personale gentile e disponibile hanno accolto qualsiasi nostra richiesta. Da migliorare l ' animazione

Esperienza bellissima: personale gentilissimo, tante opzioni vegane ad ogni pasto, piscina e spiaggia attrezzati e particolare attenzione per i bambini. In foto la vista dalla piscina.10 e lode