Florence Vacation Packages

I stay here weekly for work and it accommodates all my needs

Absolutely lovely. Very friendly and helpful staff!

Clean room and friendly staff.

We have stayed at this location for a staycation almost yearly for the last 10 years. They have done a ton of renovations over the years and it looks very nice. Our gripe is that they are doing construction currently and we were placed in a room right next to construction. This was fine for the day but it started up at 5:30AM- this wasn’t something we could have predicted and was quite a wake up call. Additionally, the room never cooled below 78* in the evening despite turning down the AC thermostat. With no fans in the suite, the air felt very warm and stale. It made for a restless night. When I mentioned these things at checkout, they apologized but seemed mostly indifferent. Also, due to construction, there was no on site restaurant other than the VERY over priced poolside bar or the mediocre lounge bar. Not sure we will go back next year. The water park is nice for either adults or little kids, but with my kids being 8 & 10 it was a stretch for them to feel entertained by one kinda lackluster slide and an overly warm lazy river. The pool with the waterfall is always a hit though. But when lunch (2 entrees, 2 sodas, and one cocktail) is almost $80 with tip… the magic ran out quick when it became too expensive to fill our empty bellies. Also- no outside food or drink allowed. Our bag of chips was confiscated at the pool check in. So… food options were virtually non existent on property.