Title: Palais Sheherazade & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palais Sheherazade & Spa Luxury riad with 2 restaurants and a full-service spa ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/0085fbeb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/b90509bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/dbc85112.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot tub, Turkish bath, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/66863f80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ambassador Suite](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/6f05bf12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palais Sheherazade & Spa in Fes El Bali offers rejuvenating body treatments at SSPA FES ANNE SEMONIN. Enjoy rooftop terrace views while dining at two Moroccan cuisine restaurants. This luxury riad includes free breakfast, a coffee shop, garden, and pools. 8.0 Very good ## Popular amenities - Bar - Pool - Breakfast included - Parking available - Spa - Room service ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1337867&PinnedHotelID=1337867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/e4a7a9e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Frette Italian linens Separate bedroom Premium bedding - 323 sq ft - 1 bedroom - Resort view - Sleeps 3 - 1 Double Bed ![Senior Suite](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/f6ece78c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Senior Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Frette Italian linens Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Ambassador Suite | Living area](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/ca5b5b81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Frette Italian linens - 592 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Suite Vizir | Living room](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/a3e2a922.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Vizir ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Frette Italian linens Separate bedroom Premium bedding - 753 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Royal Suite](https://images.trvl-media.com/lodging/2000000/1340000/1337900/1337867/8b815543.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Frette Italian linens Separate bedroom - 1022 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Sheherazade-Spa.h1337867.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFes-Hotels-Palais-Sheherazade-Spa.h1337867.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.05863%2C-4.98078&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xZdh9VAGkPxU_7ieXG7BvKLYrqc=) 23 Arsat Beniss Douh, Medina, Fes, 30200 #### What's nearby - Blue Gate - 8 min walk - 0.7 km - Place Bou Jeloud - 10 min walk - 0.9 km - University of Al Quaraouiyine - 13 min walk - 1.1 km - Zaouia Sidi Ahmed Tijani - 13 min walk - 1.1 km - Borj Fez Mall - 3 min drive - 2.2 km #### Getting around - Fes Station - 9 min drive - Fes (FEZ-Saiss) - 31 min drive #### Restaurants - ‪The Ruined Garden - ‬7 min walk - ‪Chez Rachid - ‬8 min walk - ‪+212 - ‬2 min walk - ‪Fes Café - ‬6 min walk - ‪Nagham Café - ‬8 min walk ## About this property ### Palais Sheherazade & Spa Luxury boutique riad located in Fes El Bali Consider a stay at Palais Sheherazade & Spa and take advantage of free continental breakfast, a poolside bar, and a rooftop terrace. Indulge in a facial, a sports massage, and a body scrub at Spa Anne Semonin, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Moroccan cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Self parking (surcharge), a roundtrip airport shuttle (surcharge), and 1 meeting room - Luggage storage, multilingual staff, and a computer station - A porter/bellhop, tour/ticket assistance, and a front-desk safe Room features All guestrooms at Palais Sheherazade & Spa have comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. More amenities include: - Frette Italian sheets and free cribs/infant beds - Bathrooms with designer toiletries and bidets - Flat-screen TVs with premium channels - Daily housekeeping and phones ## Similar properties ![Suite (Ambassador) | Pool](https://images.trvl-media.com/lodging/2000000/1590000/1584300/1584272/0353987f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Arabesque Fes El Bali - Pool - Spa - Free WiFi - Restaurant 8.0 Very good 111 reviews CA $225 CA $265 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=1584272&PinnedHotelID=1584272&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1380000/1376500/1376449/190c65c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Fès - Relais & Châteaux Fes El Bali - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 267 reviews CA $455 CA $505 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1376449&PinnedHotelID=1376449&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/5000000/4470000/4461300/4461207/79769fe2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Layla Fes El Bali - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 135 reviews CA $115 CA $135 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4461207&PinnedHotelID=4461207&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4670000/4668700/4668670/d3039a0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Fès Medina Ville Nouvelle - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 28 reviews CA $133 CA $153 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=4668670&PinnedHotelID=4668670&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/12000000/11620000/11619700/11619632/w781h1279x0y14-9fc7de2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Mazar Fes Fes El Bali - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 546 reviews CA $178 CA $209 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=11619632&PinnedHotelID=11619632&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18320000/18319600/18319514/0d73bccf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Fes Maya Fes El Bali - Breakfast included - Spa - Free WiFi - Restaurant 9.4 Exceptional 251 reviews CA $173 CA $202 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=18319514&PinnedHotelID=18319514&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1360000/1352600/1352540/481a4ab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fes Marriott Hotel Jnan Palace Ville Nouvelle - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 632 reviews CA $243 CA $279 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1352540&PinnedHotelID=1352540&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Moroccan cuisine, alfresco dining ](https://images.trvl-media.com/lodging/4000000/3870000/3869800/3869716/56340b05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad El Yacout Fes El Bali - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 101 reviews CA $260 CA $295 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3869716&PinnedHotelID=3869716&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353985/b24fc111.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Maison Bleue And Spa Fes El Bali - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 53 reviews CA $397 CA $450 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=1353985&PinnedHotelID=1353985&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12350000/12346700/12346638/225af038.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riad Kettani Fes El Bali - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 121 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=12346638&PinnedHotelID=12346638&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking; reservations required - Roundtrip airport shuttle (surcharge) - 24-hour train station pick-up shuttle (surcharge) - Train station shuttle on request - Self parking on site (MAD 20 per day) - Limited onsite parking ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Gastronomique marocain - Restaurant panoramique ### Things to do - Full-service spa - Indoor pool - Library - Outdoor pool - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Outdoors - Garden - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sports massages - Turkish bath ### Accessibility - No elevator ### More - 2 buildings - 3 floors - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Free crib - Frette Italian sheets ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00 - New Year's Eve (December 31) Gala Dinner per adult: MAD 1200 - New Year's Eve (December 31) Gala Dinner per child: MAD 600 (up to 12 years old) - A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: MAD 20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is required for transportation to and from this property ### Property is also known as Palais Sheherazade Palais Sheherazade Fes Palais Sheherazade Hotel Palais Sheherazade Hotel Fes Riad Sheherazade Fes Riad Sheherazade Hotel Fes Palais Sheherazade & Spa Fes Palais Sheherazade & Spa Riad Palais Sheherazade & Spa Riad Fes ## Frequently asked questions ### Does Palais Sheherazade & Spa have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Palais Sheherazade & Spa? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Palais Sheherazade & Spa on Oct 24, 2025 start from CA $252.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Fes-Hotels-Palais-Sheherazade-Spa.h1337867.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Palais Sheherazade & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palais Sheherazade & Spa? > Self parking is available for MAD 20 per day. Limited spots are available. ### What time is check-in at Palais Sheherazade & Spa? > Check-in start time: 1:00 PM; Check-in end time: midnight. ### What time is check-out at Palais Sheherazade & Spa? > Check-out is at noon. ### Does Palais Sheherazade & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Palais Sheherazade & Spa located? > Located in Fes El Bali, this luxury riad is within a 10-minute walk of Glaoui Palace, Dar Batha Museum, and Kassr Annoujoum Ducci Foundation. Water Clock and Bou Inania Madrasa are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Sheherazade & Spa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 89 8 - Good 35 6 - Okay 23 4 - Poor 17 2 - Terrible 15 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.8/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Georgia Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave. ##### Georgia Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Georgia Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure. ##### Georgia Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Georgia Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a treasure! ##### Georgia Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### sara Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful building , mosaic , tiles etc ##### sara Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Georgia Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Truly this is a gem in Morocco! ##### Georgia Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Georgia Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing. ##### Georgia Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Rachid Aug 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Das Personal war Super nett hilfsbereit von allem Mohamed. ##### Rachid Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Georgia Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub. ##### Georgia Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Christine Jun 23, 2025 Disliked: Amenities Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025 ##### Christine Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Karl Sep 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent service ##### Karl Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Javier May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!! ##### Javier Stayed 2 nights in May 2024 ### 2/10 Terrible #### Yassine Jul 29, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Je ne comprends pas comment se hotel est 5 étoiles c,est impossible ##### Yassine Stayed 1 night in Jul 2024 ### 4/10 Poor #### JOSE E Dec 31, 2023 Disliked: Property conditions & facilities, room comfort #### Palace in ruins This was a magnificent palace but today is a wreckage ##### JOSE E Stayed 1 night in Dec 2023 ### 6/10 Okay #### Sarita Jan 7, 2025 Liked: Cleanliness, amenities This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience. ##### Sarita Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### CASTAGNA Apr 30, 2024 #### Andate altrove Zero pulizia e zero servizio Non hanno personale. Colazione appena passabile ##### CASTAGNA Stayed 2 nights in Apr 2024 ### 4/10 Poor #### JULIEN Apr 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel en déclin : c'est vraiment dommage ! Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés ##### JULIEN Stayed 4 nights in Apr 2025 ### 8/10 Good #### Mursheda Jun 15, 2024 Liked: Cleanliness, staff & service, amenities The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance. ##### Mursheda Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Alanna Oct 1, 2022 Disliked: Staff & service Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking. ##### Alanna Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Georgia Sep 3, 2025 ##### Georgia Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Robin May 1, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building. ##### Robin Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Hakim Feb 22, 2025 ##### Hakim Stayed 1 night in Feb 2025 ### 4/10 Poor #### Talha Jan 12, 2025 ##### Talha Stayed 2 nights in Aug 2024 ### 8/10 Good #### Iffat Dec 28, 2024 ##### Iffat Stayed 1 night in Dec 2024 ### 6/10 Okay #### Eric Nov 6, 2024 Liked: Staff & service Disliked: Property conditions & facilities ##### Eric Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Shabana Nov 1, 2024 ##### Shabana Stayed 2 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [The Bloomsbury](https://www.expedia.ca/London-Hotels-The-Bloomsbury.h565604.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Fernie](https://www.expedia.ca/Fernie-Hotels.d181765.Travel-Guide-Hotels) > > [Hotels in Moose Jaw](https://www.expedia.ca/Moose-Jaw-Hotels.d10588.Travel-Guide-Hotels) > > [Hotels in Albufeira](https://www.expedia.ca/Albufeira-Hotels.d4692.Travel-Guide-Hotels) > > [Picket Fence Motel](https://www.expedia.ca/St-Andrews-Hotels-Picket-Fence-Motel.h11575429.Hotel-Information) > > [Candlewood Suites Kingston West by IHG](https://www.expedia.ca/Kingston-Hotels-Candlewood-Suites-Kingston-West.h40169816.Hotel-Information) > > [Comfort Inn & Suites Nashville Downtown – Stadium](https://www.expedia.ca/Nashville-Hotels-Quality-Inn-Nashville-Downtown-Stadium.h5505.Hotel-Information) > > [the b namba-kuromon](https://www.expedia.ca/Osaka-Hotels-The-B-Namba-Kuromon.h26406115.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Timi (PFO)](https://www.expedia.ca/lp/flights/yyz/pfo/toronto-to-paphos) > > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) > > [Flights from Birmingham (BHX) to Ajnala (ATQ)](https://www.expedia.ca/lp/flights/bhx/atq/birmingham-to-sri-guru-ram-das-ji-intl-airport) > > [Flights from Toronto (YYZ) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/yyz/hkg/toronto-to-hong-kong) > > [Flights from London (LHR) to Porto (OPO)](https://www.expedia.ca/lp/flights/lhr/opo/london-to-porto) > > [Flights from Boston (BOS) to Denver (DEN)](https://www.expedia.ca/lp/flights/bos/den/boston-to-denver) > > [Flights from Toronto (YYZ) to Tel Aviv (TLV)](https://www.expedia.ca/lp/flights/yyz/tlv/toronto-to-tel-aviv) > > [Air India](https://www.expedia.ca/Air-India-Flights.cAI.Travel-Guide-Airlines) ### Cars > [Car rentals in Wetaskiwin](https://www.expedia.ca/Car-Rentals-In-Wetaskiwin.d181755.Car-Rental-Guide) > > [Car rentals in Truro](https://www.expedia.ca/Car-Rentals-In-Truro.d7164.Car-Rental-Guide) > > [Car rentals in Palma de Mallorca](https://www.expedia.ca/Car-Rentals-In-Palma-De-Mallorca.d2829.Car-Rental-Guide) > > [Enterprise Car Rentals In Yorkton](https://www.expedia.ca/Enterprise-Car-Rentals-In-Yorkton.d10602-c15.Car-Rental-Guide-Suppliers) > > [Car rentals in Gibsons](https://www.expedia.ca/Car-Rentals-In-Gibsons.d55313.Car-Rental-Guide) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### General > [Visit Wolf Island Provincial Park](https://www.expedia.ca/Wolf-Island-Provincial-Park.dx6294859) > > [Visit St. Davids](https://www.expedia.ca/Niagara-On-The-Lake-St-Davids.dx553248635976397703)