Heiner's Parkhotel
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Luxury
4.5 star property
9.4
Exceptional
Luxury parkhotel in Gelsenkirchen
Tranquil seating areas surround the beautiful spa, creating a peaceful retreat. The sports bar connects to the restaurant, perfect for unwinding while watching games. After enjoying the fitness room, guests can request tea service from the exceptionally friendly staff.
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Breakfast available
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About this property
Heiner's Parkhotel
- Luxury hotel located in Gelsenkirchen-West
- Take advantage of a terrace, a playground, and a bar at Heiner's Parkhotel. Indulge in a manicure/pedicure, a body scrub, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour health club and conference space.
- Other perks include:
- Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
- Express check-in, a banquet hall, and 1 meeting room
- An elevator, luggage storage, and smoke-free premises
- Room features
- All guestrooms at Heiner's Parkhotel have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
- Other amenities include:
- Bathrooms with showers and hair dryers
- 32-inch flat-screen TVs with satellite channels
- Electric kettles, heating, and daily housekeeping
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Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:30 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately EUR 19.90 per person
- Covered self parking fee: EUR 12 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Is Heiner's Parkhotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Heiner's Parkhotel?
As of May 24, 2026, prices found for a 1-night stay for 2 adults at Heiner's Parkhotel on May 25, 2026 start from CA $217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 12 per day. There is free parking nearby.
What time is check-in at Heiner's Parkhotel?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Heiner's Parkhotel?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Heiner's Parkhotel located?
Located in Gelsenkirchen-West, this luxury hotel is within 1 mi (2 km) of Nordsternpark and Golf Club Schloss Horst. Winery Kozlovic and Club Museum are also within 3 mi (5 km). Schloss Horst U-Bahn is 15 minutes by foot and Fischerstrasse U-Bahn is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
7.4
Location
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 73 out of 108 reviews
10 - Excellent
73
Rating 8 - Good. 31 out of 108 reviews
8 - Good
31
Rating 6 - Okay. 3 out of 108 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 108 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 108 reviews
2 - Terrible
1