Erwinville Vacation Packages

Good night good night.

parking was convenient. Staff was very friendly love the layout and design of the hotel but the restaurant and bar was not open or available during our stay which was weird because we arrived early in the day and we did have some brown spots or rust in the tub but besides that everything else was great. came down to visit LSU for my daughter orientation and it was the perfect location and I would stay there again. hopefully next time we can try the restaurant because I heard it was a really good happy hour.

When I arrived the gentleman at the register tells me I reserved a Handicap Accesible room which I didnt even realize I did (had i noticed i wouldnt have selected). He asked me if i was handicapped and if not if I could switch I said its fine i dont care I didnt realize it I just booked the room that said sleeps 5 because we are a family of 5. My husband and I, 2 teens and a 3 yo toddler. Most rooms I get like this have a pull out/ sofa bed. I told him as long as I can get the room for the 5 people hes like oh its 5 for a baby...what? All the other rooms said sleep 4 this specific request said 5. I get to the room still the ♿️ accedible room with only 2 queens. If Its not for 5 people do not put 5 people. What if my toddler was a bigger child? We had a 10 hr drive the next day and it was not a good night's rest. Aside from that the room was dirty. There was dried urine on the toilet seat and the bed sheets had stains on them.

While the room was clean and nice, the front desk person was not polite at all and just had a bad attitude. I don’t have super high expectations but being in the front, you’d expect basic customer service skills. The room didn’t have any robes / slippers which was kind of disappointing also. They would really benefit from adding full body mirror as well. The room was spacious and the bed was comfortable, I also liked the AC and how you could adjust if needed. My husband and mother in law went down to the casino and had a great time, they liked how you could just walk down and it was connected to the hotel. Overall, it was a good stay but there’s definitely room for improvement.

Room was really clean. The pool needs to be maintained. It was ok but there was a large amount of leaves and bug. Have a skinner out so people can do a quick once over if it bothers them. Super nice staff.