Englishman's Bay Tours and Activities

I booked a room for my mom at the Bacolet Beach resort as an early Christmas gift. From the moment I saw the pictures of the room she was assigned I was terribly disappointed almost to the point of writing the hotel to assign her a different room. It looked like none of the Bay Room pictures on the expedia site in terms of decor. The rest of the facilities I was told matched previous reviews which I unfortunately read too late. The pool was murky. The beach furniture was dirty and the grounds in general seemed to be lacking maintenance. Needless to say I was sorely disappointed that a well intended gift went so awry.

Overall a great stay.

Overall disappointed with this hotel. The staff were miserable, the guest book was full of things you can't do rather than welcoming. The hotel is extremely dated and the room poorly designed. The AC unit was next to one of the beds meaning it was too cold to have on overnight, the lighting was poor. The light over the bathroom mirror was broken (the bulb was replaced but popped almost straight away again). The only food available in the evening was a buffet which was astronomically priced.