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"Absolutely terrible - I am staying in this hotel since many years, but have never been so disappointed than this time. There is NO Internet available in your room (I was here 3 month ago and had the same problem- the excuse is the renovation of the hotel) - 4 days I was told: MAYBE TOMORROW- only lies! The safe was broken, only ONE little towel in the bathroom - the television only worked in some few channels (no main channels) - the balcony door didn’t close. When I complained and asked for a discount I was told to contact Expedia, because they don’t get paid after my Stay. This was the most frustrating stay and I will never recommend this Steigenberger Hotel in Bad Pyrmont to anybody. I am staying most of the time in different Steigenberger Hotels during my business travels and was always happy and content- but these 2 last trips in Bad Pyrmont were miserable!"

"Been here many times, great hotel, staff & facilities. Will definitely come again in the future."

"X1 night at Hameln, hotel good location for getting into beautiful old town, not so good food at Ambrosia. Missed the Pied piper museum as arrived to late and not open to couples on Mondays but enjoyed the stay"

"Everything was clean and modern. The staff was very friendly and while it is not a particularly kid focused hotel, the kids (6 and 8) were always welcome and accomodated. Breakfast was perfect and the two dinners we had in the reataurant were excellent. It was our first stay but we are already planning to come back. The only downfall was the small bathroom sink. "