Ellerslie Vacation Packages

Honestly, this place was a mixed bag, but overall OK and actually quite good for the price. It was the cheapest option in the area by far, so I was ok with some of the tradeoffs. First, it seems like they have quite a few long-term tenants, which probably speaks more to the overall affordability and housing crises than it does to the hotel. Some things, like their lobby, were renovated and looking great, but other areas, like the balcony flooring were needing repair. They seemed to have only one staff one. He was working his butt off, but because he was alone, he was struggling. Language was also a barrier so I'm sure that made his job harder. My key didn't work, and he couldn't get it working either. He had to come to the room to re-key it, which was weird, and it still didn't work. So I slept there without a key, meaning I was kind of stuck and couldn't leave. He also apologized for extra chairs being in the room- apparently some people had had a poker game there earlier? The room seemed clean, but there was a butt print where someone had sat on the bed. Coupled with the key issue, I was a little weirded out and honestly jammed a chair under the door so I could sleep without worry. Staff was friendly, the bed was reasonably comfortable, and things were largely clean. Overall, I'd stay again for the price, but I wouldn't rush to go back.

Had to call to have amenities stocked (toilet paper, etc). Also, for a delux king room we had three small pillows on an expanse of bed. Had to get two more for comfort. Had to also call twice to get request fulfilled. Rooms could use a bit of updating.

Clean premises, friendly, helpful staff.

The staff were all incredible at the front desk. Very friendly, professional, and helpful. The hotel itself, while nice, needs some serious work. Since it was raining during our stay, there were multiple leaks from the ceiling in public areas like the restaurant and major hallways. The pool had seen much better days, and breakfast was very disappointing- stale, cold, and eating off paper plates with wooden utensils.

Staff views location great