Title: JAZ Grand Marsa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JAZ Grand Marsa All-inclusive property with 5 restaurants and 5 outdoor pools ![5 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/6951a804.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/c38b9acc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/3a71f42c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/8d9d3243.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/3ccd690e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jaz Grand Marsa - All inclusive offers luxury and relaxation with a beach bar, three outdoor pools, a kids' pool, and a playground. Enjoy international cuisine at three on-site restaurants. Free WiFi is available in public areas. 9.2 Wonderful ## Popular amenities - Bar - All-inclusive - Pool - Room service - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=23609796&PinnedHotelID=23609796&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/b4ee352a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, King or Twin Bed, Garden View 8.4 Very good 5 reviews ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - 388 sq ft - Sleeps 3 - 1 King Bed OR 1 Twin Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/b4ee352a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, King or Twin Bed, Pool View 8.0 Very good 1 review ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - 388 sq ft - Sleeps 3 - 1 King Bed OR 1 Twin Bed ![Superior, King or Twin Bed, Sea View](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/7ee6bee8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior, King or Twin Bed, Sea View 9.0 Wonderful 2 reviews ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - 388 sq ft - Sea view - Sleeps 3 - 1 King Bed OR 1 Twin Bed ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/b4ee352a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family King Bed, Garden View ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - 484 sq ft - Sleeps 4 - 1 King Bed and 1 Twin Bed ![Junior Suite](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/6a7d2fcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - 775 sq ft - Sleeps 3 - 1 King Bed ![Superior Room, Pool View (Premium, Queen or Twin Bed)](https://images.trvl-media.com/lodging/24000000/23610000/23609800/23609796/6e978998.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View (Premium, Queen or Twin Bed) ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - Sleeps 3 - 1 King Bed OR 1 Twin Bed ### Family Room, Pool View (Premium, Queen or Twin Bed) ### Highlights Balcony Individually decorated Air conditioning Free cribs/infant beds LCD TV Hair dryer Eco-friendly toiletries Rainfall showerhead - Sleeps 4 - 1 King Bed OR 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEl-Quseir-Hotels-Jaz-Grand-Marsa.h23609796.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEl-Quseir-Hotels-Jaz-Grand-Marsa.h23609796.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.59614%2C34.61199&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hg_3GMMSFlAKkdIEvM8mLqPInQY=) Km 65, El Quseir- Marsa Alam Road, El Quseir, Red Sea Governorate, 84511 #### What's nearby - Blue Lagoon Beach - 3 min drive - 3.4 km - Port Ghalib International Marina - 11 min drive - 9.8 km - Turtle Bay Beach - 13 min drive - 15.4 km - Marsa Shuna Beach - 15 min drive - 20.2 km - Bedouin Mosque - 19 min drive - 21.7 km #### Getting around - Marsa Alam (RMF-Marsa Alam Intl.) - 7 min drive #### Restaurants - ‪Dolphin Bar - ‬16 min drive - ‪Restaurant at Three Corners Sea Beach Resort - ‬3 min drive - ‪Hakuna Matata - ‬11 min drive - ‪Di Vino - ‬11 min drive - ‪BICAFE - ‬11 min drive ## About this property ### JAZ Grand Marsa Luxury all-inclusive property near Red Sea You can look forward to a beach bar, a poolside bar, and a garden at JAZ Grand Marsa. For some rest and relaxation, visit the sauna. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Other perks at this property include: - 5 outdoor pools and a children's pool, along with sun loungers - Free self parking and valet parking - A banquet hall, concierge services, and a 24-hour front desk - Farming classes, 1 meeting room, and a water dispenser - Guest reviews say great things about the helpful staff Room features All 539 individually decorated rooms offer comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with satellite channels - Balconies, eco-friendly cleaning products, and free infant beds ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/38000000/37930000/37922700/37922609/eec54aec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Elite Maraya El Quseir - Pool - Breakfast included - All-inclusive - Kids pool 9.6 Exceptional 63 reviews CA $202 CA $264 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=37922609&PinnedHotelID=37922609&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1420000/1414000/1413942/29d08da3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JAZ Lamaya Resort - All Inclusive El Quseir - On private beach - Pool - Breakfast included - All-inclusive 8.8 Excellent 117 reviews CA $241 CA $314 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1413942&PinnedHotelID=1413942&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/990000/980300/980299/69fd5231.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steigenberger Coraya Beach - 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Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=16898491&PinnedHotelID=16898491&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/14000000/13160000/13150500/13150496/76c33533.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mare Resort - ex.Royal Marsa & Aqua park Marsa Alam - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 70 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=13150496&PinnedHotelID=13150496&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - 4 bars/lounges - 5 restaurants - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Plateau - Sakura - The Space - Waves - Zeit Zaiton ### Things to do - 24-hour health club - 5 outdoor pools - Billiards/pool table - Children's pool - Farming classes - Playground - Sauna ### Family friendly - 5 outdoor pools - Children's pool - In-room crib - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Meeting room ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Low-height counter and sink - No elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Iron/ironing board on request - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - A facilities fee includes use of: water park The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Jaz Grand Marsa Hotel Marsa Alam Jaz Grand Marsa Hotel Jaz Grand Marsa Marsa Alam Jaz Grand Marsa Hotel El Quseir Jaz Grand Marsa El Quseir Hotel Jaz Grand Marsa El Quseir El Quseir Jaz Grand Marsa Hotel Jaz Grand Marsa El Quseir Jaz Grand Marsa Hotel Hotel Jaz Grand Marsa Jaz Grand Marsa Jaz Grand Marsa El Quseir JAZ Grand Marsa El Quseir Jaz Grand Marsa All inclusive JAZ Grand Marsa All-inclusive property JAZ Grand Marsa All-inclusive property El Quseir ## Frequently asked questions ### Does JAZ Grand Marsa have a pool? > Yes, this property has 5 outdoor pools and a children's pool. ### How much does it cost to stay at JAZ Grand Marsa? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at JAZ Grand Marsa on Nov 28, 2025 start from CA $232.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/El-Quseir-Hotels-Jaz-Grand-Marsa.h23609796.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is JAZ Grand Marsa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at JAZ Grand Marsa? > Self parking and valet parking are free at this property. ### What time is check-in at JAZ Grand Marsa? > Check-in begins at 2:00 PM. After-hours check-in is not available. ### What time is check-out at JAZ Grand Marsa? > Check-out is at noon. ### Are there all-inclusive benefits at JAZ Grand Marsa? > Yes, the property is all-inclusive. ### Where is JAZ Grand Marsa located? > Situated in El Quseir, this all-inclusive property is 0.3 mi (0.6 km) from Red Sea and 1.6 mi (2.5 km) from Blue Lagoon Beach. Port Ghalib International Marina and Bedouin Mosque are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JAZ Grand Marsa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 40 8 - Good 16 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ### 9.2/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Paul John Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel. Room, staff, food and plenty of railings/steps at the pool (sadly lacking at other hotels). ##### Paul John Stayed 10 nights in Jun 2025 ### 10/10 Excellent #### ahmed Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### outstanding vacation this is the fifth time to come to this hotel, me and my family and my friends adore this hotel, all staff are more than perfect. ##### ahmed Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### SARAH Nov 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely trip Good staff,lovely location,good food ##### SARAH Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### AHMED Nov 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, enjoyed my stay there, I liked it and I recommend it to every one ##### AHMED Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### paul Dec 7, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### holiday in the sun stay was very pleasant and staff very friendly and helpful ##### paul Stayed 9 nights in Nov 2022 ### 8/10 Good #### MARIO LA Mar 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very helpful ##### MARIO LA Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Raafat Nov 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent property facility with an outstanding service ##### Raafat Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Ian Jan 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a super relaxing stay in January at the Jaz Grand Marsa. The staff were courteous and always accommodating. Great value and highly recommended. ##### Ian Stayed 8 nights in Jan 2023 ### 8/10 Good #### RADWA Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful trip Everything was wonderful.. ##### RADWA Stayed 1 night in Nov 2023 ### 10/10 Excellent #### khaled Oct 23, 2022 Liked: Cleanliness, staff & service, room comfort Especial thanks to Mr.Sluma ##### khaled Stayed 7 nights in Oct 2022 ### 8/10 Good #### waleed Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing especially the staff service and food as well as good organization. The only pit fall was mentioning heated pool but it was cold and most people didn’t go in for swimming. We had to get a permit through the GM to swim in the pool of the next door hotel belonging the the same group where temp was 28 degrees and was very nice. ##### waleed Stayed 4 nights in Dec 2024 ### 8/10 Good #### Guodong Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing around the property. ##### Guodong Stayed 1 night in Mar 2024 ### 10/10 Excellent #### ahmed Nov 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful vacation Reference is made to my reservation at Jaz Grand Marsa Resort from November 13, 2022 to November 20, 2022 for two double rooms On behalf of my family, I would like to express my deep grateful for the kind concern during our stay at Jaz Grand Marsa Resort. I extremity appreciate the kind hospitality, helping, caring, and attention during that period specially from the front office especially Mr. Hosny and food & beverage departments Especially Mr. Tayeb and of course sales department (Mr. Badawy) Many thanks to Mr. Ashraf GM of the hotel, as I do believe that's the best performance. Consultant / Ahmed Shoukry ##### ahmed Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### Gertie May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We hebben het fantastisch gehad. Het personeel was super aardig! Ook zorgde het animatieteam voor allemaal leuke activiteiten. Zeker dus een aanrader! ##### Gertie Stayed 14 nights in Apr 2025 ### 10/10 Excellent #### rainer Apr 21, 2025 ##### rainer Stayed 14 nights in Apr 2025 ### 10/10 Excellent #### Salvatore Nov 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr sehr gutes Hotel! Zum entspannen perfekt. ##### Salvatore Stayed 8 nights in Oct 2024 ### 8/10 Good #### Marvin Oct 23, 2024 Liked: Cleanliness, staff & service Preis-Leistung außerordentlich gut. Badezimmer könnten modernisiert und das W-Lan ausgebaut werden. Unter einem Fitnessbereich hatten wir uns mehr, als zweieinhalb Geräte, unter einem überdachten Pavillon vorgestellt. Nichtsdestotrotz klare Empfehlung. ##### Marvin Stayed 7 nights in Oct 2024 ### 8/10 Good #### Stéphane Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bon hôtel ##### Stéphane Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### erika Oct 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura non si recente costruzione ma ben tenuta. Ampio giardino ben curato. Camera davvero spaziosa con un balcone ampio. Sono presenti 2 piscine una molto grande. Spiaggia e pontile sono condiviso con l'hotel solymar della stessa catena alberghiera. Possibilità di utilizzare spiaggia e pontile degli hotel della.baia di coraya. Consigliato ##### erika Stayed 5 nights in Oct 2024 ### 4/10 Poor #### Thomas Sep 30, 2024 Liked: Staff & service Disliked: Amenities Ich habe bereits vor 2 Wochen eine Rückmeldung als Reklamation an Expedia geschickt, jedoch keinerlei Rückinfo erhalten ! Sehr schade, dass auch dort der Kundenservice nicht funktioniert. Ich erwarte eine teilweise Rückerstattung durch den nicht vorhandenen entspannten von ihnen versprochenen Urlaub in einem 5\*\*\*\*\* Sterne Hotel !!! Das in die Jahre gekommene Hotel ist an manchen Stellen im schlechten Zustand. Im Zimmer gibt es nur eine Badewanne im schlechten Zustand mit integrierter Dusche, jedoch keinen Duschschlauch. In Verbindung mit sehr geringem Wasserdruck ist Duschen eher anstrengend. Die Aussenanlagen sind teilweise verschmutzt und im schlechten Zustand. Das Hauptrestaurant wirkt wie die Betriebskantine eines großen Unternehmens mit dem Flair und der Geräuschkulisse einer Bahnhofshalle. Es gibt eine große Auswahl an Speisen, die jedoch z.T. in schlechter Qualität. Man hat das Gefühl es gäbe jeden Tage exakt das gleiche. Verschmutzte Tresen, Tische und Besteck zeigt sich wie die nach Chlor schmeckenden Getränken die man sich am besten selbst holt. Es gibt ´Häuptlinge´ Speisesaal die nur ihre Mitarbeiter versuchen zu dirigieren aber unfreundlich zu Gästen sind und selbst wenn sie direkt damit konfrontiert werden nicht mit anpacken. Die Mitarbeiter versuchen ansonsten vieles gut zu machen, nur fehlt es deutlich an Organisation ! Das Hotel ist sehr weit von einem 5\*\*\*\*\* Sterne Rating entfernt und muss dringend nachbessern ##### Thomas Stayed 12 nights in Sep 2024 ### 10/10 Excellent #### ibrahim Sep 16, 2024 ##### ibrahim Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Jaël Sep 11, 2024 ##### Jaël Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Rosini Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura top! Qualità cibo buona anche se abbastanza ripetitiva nella scelta. Un plauso particolare va a tutto lo staff dell'animazione "magic world" ragazzi fantastici e professionali! Personale top! Tutti i ragazzi che lavorano sia al bar, sia al ristorante, in piscina e in spiaggia sono molto gentili e sorridenti! Unica nota negativa è il wifi che spessissimo da problemi, soprattutto all 'interno delle camere dove non funziona quasi mai! ##### Rosini Stayed 18 nights in Aug 2024 ### 8/10 Good #### MANILA May 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale estremamente disponibile, pulizia curata, cucina varia ed abbondante, biancheria sempre pulita, ottimo servizio all inclusive, bella spiaggia anche se a gradoni. ##### MANILA Stayed 9 nights in Apr 2024 ### 6/10 Okay #### Max Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Max Stayed 7 nights in Apr 2024 ## Expedia's Latest Trends ### Hotels > [Carols Beau Rivage Hotel](https://www.expedia.ca/Marsa-Matruh-Hotels-Carols-Beau-Rivage-Hotel.h10052231.Hotel-Information) > > [Fort Arabesque Resort, Spa & Villas](https://www.expedia.ca/Hurghada-Hotels-Fort-Arabesque-Resort.h5806203.Hotel-Information) > > [Tropitel Sahl Hasheesh Resort](https://www.expedia.ca/Hurghada-Hotels-Tropitel-Sahl-Hasheesh-Resort.h8035526.Hotel-Information) > > [Palm Royale Resort - Soma Bay](https://www.expedia.ca/Hurghada-Hotels-SENTIDO-Palm-Royale.h1178537.Hotel-Information) > > [Prima Life Makadi Hotel - All inclusive](https://www.expedia.ca/Hurghada-Hotels-Prima-Life-Makadi-Hotel.h2933586.Hotel-Information) > > [Hotels in Old Montreal](https://www.expedia.ca/Old-Montreal-Montreal-Hotels.0-n6058206-0.Travel-Guide-Filter-Hotels) > > [JAZ Almaza Beach Resort, Almaza Bay](https://www.expedia.ca/Marsa-Matruh-Hotels-Jaz-Almaza-Bay.h1506575.Hotel-Information) > > [MS Esmeralda Nile Cruise from Aswan or Luxor](https://www.expedia.ca/Luxor-Hotels-MS-Esmeralda-Nile-Cruise.h32442538.Hotel-Information) > > [Kempinski Hotel Soma Bay](https://www.expedia.ca/Soma-Bay-Hotels-Kempinski-Hotel-Soma-Bay.h2135054.Hotel-Information) > > [Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels.d4115.Travel-Guide-Hotels) > > [Luxury Hotels in Muskoka District](https://www.expedia.ca/Destinations-In-Muskoka-District-Luxury-Hotel.0-0-d6343146-tLuxuryHotel.Hotel-Filter-Destinations) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Four Seasons Resort Sharm EL Sheikh](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-Four-Seasons-Resort-Sharm-EL-Sheikh.h885065.Hotel-Information) > > [Hilton Luxor Resort & Spa](https://www.expedia.ca/Luxor-Hotels-Hilton-Luxor-Resort-Spa.h16163.Hotel-Information) > > [Sofitel Legend Old Cataract Aswan](https://www.expedia.ca/Aswan-Hotels-Sofitel-Legend-Old-Cataract-Aswan.h903876.Hotel-Information) > > [Pickalbatros Citadel Resort Sahl Hasheesh](https://www.expedia.ca/Hurghada-Hotels-Albatros-Citadel-Sahl-Hashsih-Families-Couples-Only.h2173600.Hotel-Information) > > [Hapi 5 Nile Cruise, 3-4-7 nights from Luxor or Aswan](https://www.expedia.ca/Luxor-Hotels-Hapi-5-Nile-Cruise.h32504012.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [White Hills Resort](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-White-Hills-Resort.h85269305.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Air Transat](https://www.expedia.ca/Air-Transat-Flights.cTS.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Jeddah (JED)](https://www.expedia.ca/lp/flights/yyz/jed/toronto-to-jeddah) > > [Flights from Bengaluru (BLR) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/blr/yvr/bengaluru-to-vancouver) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Narita (NRT) to Manila (MNL)](https://www.expedia.ca/lp/flights/nrt/mnl/tokyo-to-manila) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) ### Cars > [Car rentals in Phoenix](https://www.expedia.ca/Car-Rentals-In-Sky-Harbor-Intl.d5785680.Car-Rental-Guide) > > [Car rentals in Sydney](https://www.expedia.ca/Car-Rentals-In-Sydney.d178312.Car-Rental-Guide) ### Packages > [Bora Bora Vacations](https://www.expedia.ca/Bora-Bora.d602861.Destination-Travel-Guides)