Title: Americana Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=1170&destination=Eilat%2C+Southern+District%2C+Israel&selected=13004986&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Americana Hotel Relax with world-class spa treatments after exploring nearby shops and restaurants. Discover new flavors from around globe in one place. ## Photo gallery for Americana Hotel ![Front of property - evening/night - Americana Hotel (Eilat)](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/d3fafc3c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet - Americana Hotel (Eilat)](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/810e70f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Americana Hotel (Eilat)](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/a0060826.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Americana Hotel (Eilat)](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/f39aac7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Americana Hotel (Eilat)](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/7d425b5e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of a shopping center, Americana Hotel offers a vibrant retreat. Enjoy international cuisine at the on-site buffet restaurant, unwind with spa services or by the outdoor pool, and connect to free WiFi. Explore the garden or grab a coffee at the cafe; visit your favorite books in our library and enjoy an evening drink at our bar. ## Reviews 7.0 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=13004986&PinnedHotelID=13004986&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds Showing 3 of 3 rooms ### View all photos for Standard Room, Garden Area ![Standard Room, Garden Area](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/627d14d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden Area - 193 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Standard Room ![In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/2d844777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - 193 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Superior Room, Pool View ![In-room safe, desk, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/14000000/13010000/13005000/13004986/2d844777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View - 258 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FEilat-Hotels-Americana-Hotel.h13004986.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FEilat-Hotels-Americana-Hotel.h13004986.Hotel-Information) ## About the area Located in Eilat, Americana Hotel is connected to a shopping center. Eilat Marina and Papaya Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Coral Beach Nature Reserve and Ras Abu Galum Nature Reserve. Spiral Park and Musical Fountain Eilat are also worth visiting. [Visit our Eilat travel guide](https://www.expedia.ca/Eilat.dx1170) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.55442%2C34.96242&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RuxNaqGdViha-gnglhQGAPv1Vno=) Kamen 10, Eilat, 88000 ### What's nearby - ![Eilat Marina](https://images.trvl-media.com/place/6319844/e2c7c870-525e-4bf9-b720-def123a44fb3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eilat Marina 5 min walk \- 0.5 km - ![Fish sculptures situated on a passage between Eilat museum and Gallery in Israel](https://images.trvl-media.com/place/6235825/729097f5-ab9a-4a14-a900-0dcdab508f43.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Eilat Museum and Art Gallery 13 min walk \- 1.2 km - Ice Mall 3 min walk \- 0.3 km - Papaya Beach 10 min walk \- 0.9 km - Mall Hayam 12 min walk \- 1.0 km ### Getting around - Aqaba (AQJ-King Hussein Intl.) 22 min drive ### Restaurants - מסעדת אחלה 4 min walk - Pastory 11 min walk - Aroma Espresso Bar 8 min walk - Royal Beach Lobby Bar 8 min walk - Agadir 2 min walk ## About this property ### Americana Hotel Hotel connected to a shopping center You can look forward to a terrace, a coffee shop/cafe, and a garden at Americana Hotel. Treat yourself to a massage or other spa services. Be sure to enjoy international cuisine at the on-site buffet restaurant. In addition to a library and a bar, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool - Free self parking - Concierge services, massage treatment rooms, and tour/ticket assistance - Free newspapers, a front-desk safe, and luggage storage Room features All 145 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2150000/2148200/2148157/1f66689f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Privilege Hotel Eilat Eilat - Pool - All-inclusive - Kids pool - Parking included 7.6 Good 115 reviews CA $342 CA $342 total Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=2148157&PinnedHotelID=2148157&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/5000000/4020000/4012500/4012410/19af6aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Herbert Samuel Reef Eilat Eilat - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 352 reviews CA $360 CA $360 total Apr 20 - Apr 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=4012410&PinnedHotelID=4012410&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/490000/486500/486455/a0193fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dan Panorama Eilat Eilat - 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Pool - Kids pool - Parking included - Free WiFi 7.6 Good 345 reviews CA $178 CA $178 total Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1583377&PinnedHotelID=1583377&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/870000/867100/867028/f1effafc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neptune Eilat By Dan Hotels Eilat - Pool - Breakfast included - Spa - Kids pool 8.6 Excellent 208 reviews CA $262 CA $262 total Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=867028&PinnedHotelID=867028&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94870000/94863700/94863626/3d649e06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sahara Hotel Eilat Eilat - Free WiFi - Air conditioning - Business services - Housekeeping 8.2 Very good 23 reviews CA $132 CA $132 total May 6 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Health club - Library - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Terrace ### Spa - 2 treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children 18 and younger are not allowed at this property; All guests older than 18 are welcome Rollaway/extra beds are available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention Pool access available from 10 AM to 6 PM Children 18 years old and younger are not permitted at this property No pets and no service animals are allowed at this property ### Property is also known as Americana Hotel Eilat Americana Eilat Americana Hotel Hotel Americana Hotel Eilat Americana Hotel Hotel Eilat ## Frequently asked questions ### Does Americana Hotel have a pool? ### How much does it cost to stay at Americana Hotel? ### Is Americana Hotel pet-friendly? ### How much is parking? ### What time is check-in at Americana Hotel? ### What time is check-out at Americana Hotel? ### Where is Americana Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Americana Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 16 8 - Good 37 6 - Okay 24 4 - Poor 10 2 - Terrible 7 ## Reviews Verified ### 10/10 Excellent #### Jack Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing customer service and very flexible to your needs ##### Jack Stayed 1 night in Feb 2025 Verified ### 6/10 Okay #### Dana Nov 11, 2022 Liked: Cleanliness, staff & service The hotel is fine, looks old, but it is ok if you are looking for a place to stay the night ##### Dana Stayed 1 night in Nov 2022 Verified ### 6/10 Okay #### Verified traveller Feb 2, 2025 Liked: Cleanliness Disliked: Room comfort All in all it was ok, but fridge made noise. Very loud, no cold water was offered. ##### Verified traveller Stayed 2 nights in Jan 2025 Verified ### 4/10 Poor #### Ofri Oct 14, 2022 Disliked: Cleanliness, staff & service the rooms were not clean. ##### Ofri Stayed 3 nights in Oct 2022 Verified ### 6/10 Okay #### FELIX Dec 12, 2021 Disliked: Property conditions & facilities #### The hotel needs redesign and renovation An old hotel needs renovation ,Rooms in a similar condition to its simple storage. tasty food. very old dining room ##### FELIX Stayed 1 night in Dec 2021 Verified ### 8/10 Good #### matityahu Aug 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ארוחת ערב שבת לזוג 300ש"ח יקר ולא מוצדק באתי ללא ציפיות החדר בסדר בגודל סביר רמת הנקיון בסדר .החלפת מגבות כל יום (3 לילות) על בסיס ארוחות בוקר בלבד. שילמתי300 חבל.ש"ח לזוג בנפרד עבור ארוחת ערב שבת.לדעתי המחיר יקר חבל יצאתי עם אכזבה כי אין הצדקה על מה שקיבלתי בארוחה ##### matityahu Stayed 3 nights in Aug 2021 Verified ### 10/10 Excellent #### Kristin Feb 11, 2020 Liked: Cleanliness, staff & service, room comfort #### pleasant experience Everybody was very friendly. Wide variety for breakfast. Would stay again. ##### Kristin Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Paul Dec 31, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PAS TERRIBLE MAUVAIS RAPPORT QUALITE PRIX ##### Paul Stayed 7 nights in Dec 2019 Verified ### 8/10 Good #### JANKIEL Dec 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Foram 2 noites com um jantar e dois cafes da manha, tudo bem arrumado, comida boa, somente o banheiro que é um pouco apertado ##### JANKIEL Stayed 2 nights in Nov 2019 Verified ### 4/10 Poor #### Didier Nov 28, 2019 Liked: Staff & service #### Parfait pour un transit de destination Une nuit pour un départ pour la Jordanie ##### Didier Stayed 1 night in Nov 2019 Verified ### 6/10 Okay #### Verified traveller Nov 18, 2019 Liked: Staff & service #### Tranquille et abordable. Hotel genre motel américain avec vue agréable sur les palmiers du jardin autour de la piscine. Les 4\* annoncées sont en fait un 3\*. Tranquille et bien situé à deux pas de la promenade. Bus pour aller à l’aéroport en face et bus pour aller au sud. ![](https://a.travel-assets.com/ugc/hotel-reviews/507B2C169077FEBEB1BB865DD4EEDBABEF4FFD861574104479039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in Nov 2019 Verified ### 8/10 Good #### Frazer Oct 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Location - Well Situated As a meeting point for many local (and Jordan) tour operators, the hotel is conveniently located within walking distance of Kings Beach, the Boardwalk, many restaurants and shopping fares. A great location for a families visiting the area - which is a bit of a distraction if you are travelling on business... that and the fact that the WiFi was pretty much non-op while I was there! The staff was very friendly, extremely helpful and all around very welcoming. Overall, it was a very enjoyable and affordable stay. ##### Frazer Stayed 3 nights in Oct 2019 Verified ### 8/10 Good #### Venus Oct 10, 2019 Liked: Staff & service, room comfort #### Good price, old hotel Good price for a nice hotel, but not so clean and definitely need some renovations ##### Venus Stayed 1 night in Oct 2019 Verified ### 8/10 Good #### Verified traveller Sep 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel for reasonable price Only one complaint about this hotel: the room was without balcony ##### Verified traveller Stayed 4 nights in Sep 2019 Verified ### 6/10 Okay #### Giulia Sep 10, 2019 Liked: Staff & service Struttura molto carina, ma all’interno Bagno vecchio con vasca e tendina, lenzuola di nylon e tanto rumore fino a tarda sera... in compenso personale gentilissimo e disponibile. ##### Giulia Stayed 2 nights in Sep 2019 Verified ### 2/10 Terrible #### Lior Sep 8, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No good ##### Lior Stayed 2 nights in Sep 2019 Verified ### 8/10 Good #### Verified traveller Aug 30, 2019 Liked: Staff & service, amenities L'honnêtetée du personnel et la proximité au centre ##### Verified traveller Stayed 4 nights in Aug 2019 Verified ### 8/10 Good #### Turid Apr 19, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### God beliggenhet God beliggenhet ##### Turid Stayed 2 nights in Apr 2019 Verified ### 8/10 Good #### Eeva-Liisa Mar 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### bra hotel med veldig god frokost Hadde en bra opplevelse av hotellet, veldig god frokost, bra basseng området, sauna og jacuzzi og hyggelig personalet , kunne oppgraderes WIFIen ##### Eeva-Liisa Stayed 1 night in Mar 2019 Verified ### 8/10 Good #### Eeva-Liisa Feb 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra opphold Veldig fint opphold, rent , god frokost, hyggelig personale ##### Eeva-Liisa Stayed 1 night in Feb 2019 Verified ### 6/10 Okay #### Renato Jan 6, 2019 Liked: Cleanliness #### Uma noite vale Hotel bem localizado, café da manhã normal, sem surpresas, mas, o quarto era grande, porém, não tão bem dividido o banheiro. ##### Renato Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### Verified traveller Jan 2, 2019 Liked: Staff & service Simple but functional. Location is OK. Room was much smaller than advertised on website. I noticed fungus/mold in the bathroom and on the wall in the room. Food was not bad. ##### Verified traveller Stayed 1 night in Dec 2018 Verified ### 8/10 Good #### Willh Nov 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Koselig hotell 5 minutter fra stranden. Hyggelibetjening. ##### Willh Stayed 4 nights in Oct 2018 Verified ### 6/10 Okay #### Radoslaw Jan 16, 2018 Liked: Cleanliness, staff & service, room comfort #### Niezły hotel, polecam Wyjazd sylwestrowo-noworoczny. Bardzo miła obsługa na recepcji, mimo, że na początku trafiliśmy na młodą dziewczynę, która się dopiero uczyła i nie znała angielskiego to wszystkie nasze prośby zostały spełnione. Bardzo duży plus za organizację sylwestra, z pokazami, poczęstunkiem, szampanem, muzyką. Hotel przy ulicy, ale kompletnie nie było słychać żadnych uciążliwych dźwięków – cisza i spokój. Blisko do mariny 2 minuty na piechotę, przystanek też 2 minuty (autobus 282 z lotniska Ovda się przy nim zatrzymuje, więc jedzie się pod sam hotel), do morza 5 minut, po drugiej stronie ulicy automat do wymiany dolarów i euro z dobrym kursem. Obok hotelu market z dość niskimi cenami naj na Izrael. Pokoje dość duże, z dodatkową kanapą do siedzenia, balkon ze stolikiem i krzesełkami, czajnik z herbatami, przybory toaletowe dokładane codziennie, ręczniki codziennie zmieniane, suszarka. W nocy nie trzeba było dogrzewać pokoju, było ciepło ale klimatyzacja była dostępna. Śniadania All inclusive, bardzo duży wybór, będziecie zadowoleni (oczywiście nie ma wędlin), kolacja dodatkowo płatna 100 zł za osobę. Minus za niedoróbki w pokojach, jacuzzi i saunę z lat 80-tych. Z basenu nie korzystaliśmy ale był sprzątany codziennie i wyglądał na czysty. Przechowalna bagażu przydatna. Ogólnie jest bezpiecznie i sympatycznie, hotel oceniam na nasze 3 gwiazdki. ![](https://a.travel-assets.com/ugc/hotel-reviews/s100-p21476780-fb07-11e7-badd-aa76e492b6a4-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1356-p218c38b0-fb07-11e7-badd-aa76e492b6a4-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s752-p24a33cb0-fb07-11e7-b691-42834b9c48d7-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Radoslaw Stayed 4 nights in Dec 2017 Verified ### 6/10 Okay #### Verified traveller Jan 8, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service #### In general Sadly the service was poor except for Bernard at reception was most helpful. The alarm kept going off in the corridor outside our room and no one in reception at that time spoke English when my friend called to report the incident. They just hanged up. We booked requesting twin beds but there was a double bed and a bed sofa. 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