Edgecliff Village Vacation Packages

Very nice property beautiful area

Location was great. They have a curtesy shuttle that will drive you within a 3-mile radius so I able to get a ride to American Airlines center and then walked back that night after a concert. I had an Expedia VIP perk of having $30 off on food but caveat being that when ordering room service, you have to pay an amenity fee which was $25 and the food was >than $30 so not sure the perk is useful when used in this way as I could get something way cheaper elsewhere. My preference is for beds and pillows to be firmer and theirs was quite soft and sunken so did not sleep well. It was quiet and the room was nice overall.

Staff didn’t anticipate things a visitor may need to know. Expected me to know a lot of things about parking and the property. Gave poor directions about parking and how to get there. Very loud music in the check-in area. Difficult for a 65-year-old man with a little bit of a hearing problem. Even when I did ask them to speak up, it wasn’t clear what they were trying to explain to me. I’m a well educated physician, but it just doesn’t seem that they were trained to tell the visitor all the things they needed to know about their place and how to get around in it. I don’t plan on going back.

Beautiful property! The room was super clean and spacious. The room was stocked with nice bath amenities

It started off really rocky. The valet was anything but friendly, didn't ask for a lot of information when I left my vehicle and made me wonder if I would ever see it again. It was right at dark and the property didn't feel safe. Walking to the room, I was cat-called by numerous people at the pool, in the lobby and waiting for the elevator. The room itself was so pretty, and the view was amazing. That night, I did put my suitcase in front of the door. During the day, it was alot better, the valet was never great, but the day staff was much friendlier. Once everyone seemed to have left Sunday, the place and area felt alot safer. As far as the area, same thing, nighttime was a bit sketchy with alot of homeless people. All in all, I felt more secure the longer I stayed. But being a single mom with 2 kids, I probably would not book this spot again.