Eastside Vacation Packages

They did not know about the vip points

Super place for the $$$ price. Only way it could be better is if the property itself had some food options. Also, if you’re a lite sleeper, be prepared for some train noise during the night.

There’s are two sides to this property. A nice side that is renovated that is shown on Expedia’s website and another side that is run down and offer unacceptable living conditions for the price. I (and others) were unfortunately fooled by Expedia’s description and they tried to put me in the ugly side of the property. However, the manager was very nice and worked with us to change us rooms to the renovated side. Other than that, location was great and parking was easy. Everything is within walking distance.

Most of the staff were very friendly and helpful. Except for the fact that they were not all on the same page. One staff member would say one thing then the next person would give a different answer. We originally only booked one night but decided to stay another night to stay with family. The staff member at the guest desk was not able to assist me because I booked with Expedia. The second room we booked was not handicapped equipped, on Expedia it said we could request a portable shower chair not the case per staff member due to liabiltiy issue.

Fun property — loved the vibe, convenience, cleanliness, and amenities. Onsite food options over-priced and underwhelming.