Title: Holiday Inn Dumfries by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Dumfries by IHG Hotel in Dumfries with a 24-hour front desk and a restaurant ![Exterior](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/82ed8b8d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/fbdf11ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/28bbd8eb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/faad5162.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine ](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/b616f6ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Dumfries, Holiday Inn Dumfries offers a charming retreat with a garden and fireplace in the lobby. Savor local cuisine at Brasserie 59, connect to in-room WiFi, and enjoy convenient amenities like dry cleaning services, free self parking, coffee/tea in the lobby, and concierge services - all praised by guests for its delicious breakfast and helpful staff. 8.6 Excellent ## Popular amenities - - - Room service - 24/7 front desk - Bar - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/08c35ad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Sofa bed - double Premium bedding Blackout drapes/curtains - 280 sq ft - Sleeps 2 - 1 Twin Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/ff803f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Sofa bed - double Premium bedding Blackout drapes/curtains - 273 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/ff803f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.0 Wonderful 14 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Sofa bed - double Premium bedding Blackout drapes/curtains - 269 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/ff803f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Garden View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Sofa bed - double Premium bedding Blackout drapes/curtains - 237 sq ft - Sleeps 2 - 2 Twin Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/ff803f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Sofa bed - double Premium bedding Blackout drapes/curtains - 301 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/ff803f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Blackout drapes/curtains Premium bedding Private bathroom - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/f255a2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Blackout drapes/curtains Premium bedding Private bathroom - Sleeps 2 - 2 Twin Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/f255a2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Accessible 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Blackout drapes/curtains Premium bedding Private bathroom - Sleeps 4 - 2 Twin Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/f255a2cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available LED TV Pillow menu Blackout drapes/curtains Premium bedding Private bathroom - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDumfries-Hotels-Holiday-Inn-Dumfries.h1506379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDumfries-Hotels-Holiday-Inn-Dumfries.h1506379.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C55.05218%2C-3.59297&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tF8tbwOljAIUc3Dab6LfB9D2uVY=) The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ #### What's nearby - Dumfries Ice Bowl - 4 min drive - 3.1 km - Dumfries and Galloway Golf Club - 4 min drive - 2.7 km - Dalscone Farm Fun - 5 min drive - 4.6 km - Mabie Forest Park - 10 min drive - 7.9 km - Caerlaverock Castle - 13 min drive - 13.6 km #### Getting around - Dumfries Station - 9 min drive #### Restaurants - ‪The Hitching Post - ‬4 min drive - ‪The Globe Inn - ‬3 min drive - ‪Costa Coffee - ‬3 min drive - ‪Domino's Pizza - ‬3 min drive - ‪The Frothy Bike Co - ‬3 min drive ## About this property ### Holiday Inn Dumfries by IHG Hotel in the city center At Holiday Inn Dumfries by IHG, you can look forward to a garden, dry cleaning/laundry services, and a fireplace in the lobby. The on-site local cuisine brasserie, Brasserie 59, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a conference center, guests can connect to free in-room WiFi. Other perks include: - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - 1 meeting room, concierge services, and a vending machine - Guest reviews give top marks for the breakfast and helpful staff Room features All 71 rooms include comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 33-inch LED TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21400000/21393800/21393731/9fdd36c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hetland Hall Hotel Dumfries - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 469 reviews CA $188 CA $226 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=21393731&PinnedHotelID=21393731&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/4000000/3850000/3843100/3843095/10c301eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Friars Carse Country House Hotel Dumfries - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 361 reviews CA $114 CA $136 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3843095&PinnedHotelID=3843095&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/11000000/10430000/10429900/10429900/932c9bcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rivendell Dumfries - 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Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 91 reviews CA $162 CA $195 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=74740939&PinnedHotelID=74740939&HadPinnedHotel=true®ionId=-1&adults=2) ![Free WiFi, alarm clocks](https://images.trvl-media.com/lodging/21000000/20200000/20192600/20192598/w582h462x0y4-75fe9d1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Huntingdon B&B Dumfries - Parking included - Free WiFi - Laundry - Housekeeping 9.8 Exceptional 139 reviews CA $123 CA $147 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=20192598&PinnedHotelID=20192598&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/20000000/19950000/19944400/19944371/f01ae5a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Queensberry Hotel & Restaurant Dumfries - Restaurant - Bar - Housekeeping - Extra beds/cribs 4.8 63 reviews CA $184 CA $221 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=19944371&PinnedHotelID=19944371&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Brasserie 59 ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Conference center (538 square feet of space) - Meeting room ### Outdoors - Garden - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Wheelchair accessible (may have limitations) ### More - 2 buildings - 3 floors - Banquet hall - Built in 2006 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 33-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 10 PM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 17.95 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland. ### Property is also known as Holiday Inn Dumfries Hotel Holiday Inn Dumfries Aston Hotel Dumfries Holiday Inn Dumfries Scotland ## Frequently asked questions ### Is Holiday Inn Dumfries by IHG pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Holiday Inn Dumfries by IHG? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Dumfries by IHG on Nov 9, 2025 start from CA $107.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Dumfries-Hotels-Holiday-Inn-Dumfries.h1506379.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Holiday Inn Dumfries by IHG? > Self parking is free at this property. ### What time is check-in at Holiday Inn Dumfries by IHG? > Check-in start time: 2 PM; Check-in end time: 10 PM. ### What time is check-out at Holiday Inn Dumfries by IHG? > Check-out is at 11 AM. ### Where is Holiday Inn Dumfries by IHG located? > Located in the heart of Dumfries, this hotel is within 2 mi (3 km) of Burns' mausoleum, Dumfries Museum, and Devorgilla Bridge. Old Bridge House and Robert Burns Statue are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Dumfries by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 278 8 - Good 211 6 - Okay 62 4 - Poor 21 2 - Terrible 18 ### 10/10 Excellent #### Dennis Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great grounds ##### Dennis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jaden Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot for our Dumfries overnight - the restaurant on site was good and the staff were all very friendly. Lots of free parking available and in a nice area to take a walk after dinner. ![](https://a.travel-assets.com/ugc/hotel-reviews/eddb6cb6-b4a6-4fd9-94ec-d546913098c2-1751950948475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaden Stayed 1 night in Jul 2025 ### 10/10 Excellent #### john Mar 17, 2025 #### Perfect stay at this lovely hotel Absolutely wonderful stay at Holiday Inn Dumfries. The hotel was perfect in every way from the room to the friendliness and helpfulness of all the staff. I cannot fault anything about our stay so thank you so much. ##### john Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Frank Jul 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay Excellent hotel in a very quiet parkland area, just outside Dumfries. ##### Frank Stayed 1 night in Jul 2024 ### 8/10 Good #### Michael May 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and nice restaurant. ##### Michael Stayed 2 nights in Apr 2024 ### 8/10 Good #### Verified traveller May 26, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Exceptional location, very quiet surroundings. Clearly did not have enough staff in the evening. For a long time in the evening there was one person doing the bar with several customers and having to waiter on about 10 tables ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Moira Jun 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely room. Very nice meal in the bistro. The grounds especially are stunning & well kept & great for a walk after dinner. ##### Moira Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Theresa Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very good hotel The bedroom and bathroom were spacious and clean. Staff were exceptional! ##### Theresa Stayed 2 nights in Mar 2024 ### 8/10 Good #### Nancy Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel restaurant was excellent. The picture for the hotel is a little misleading…the parking area is by a white building next to the hotel. Reception and the restaurant are in the building pictured. ##### Nancy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ermias May 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was friendly. ##### Ermias Stayed 1 night in May 2023 ### 10/10 Excellent #### Ian Apr 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's a lovely setting in the Crichton. The staff are very friendly and helpful. ##### Ian Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Lucy Sep 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfy & Clean Room - pleasant stay Lovely stay, the perfect accommodation for a wedding at The Crichton. A short taxi into Dumfries town centre, or could also walk it along footpaths. ![View from floor 2 hallway](https://a.travel-assets.com/ugc/hotel-reviews/7617643F72A177B492BB3C6593670B484A68DB1E1694426826063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Double bedroom - extra bed set up](https://a.travel-assets.com/ugc/hotel-reviews/6FFF6A6E7FD51F3816A2C033FF503F3D000F850F1694426825632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lucy Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Douglas Sep 19, 2022 Liked: Cleanliness, staff & service, room comfort #### Quiet and nice surroundings Large comfortable room, good breakfast, some carpets around hotel could do with replacing. Set in the lovely surrounding of the Crichton grounds ##### Douglas Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Peter Nov 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good sized, clean room. Excellent breakfast. Peaceful area. ##### Peter Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Elizabeth Jun 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is set in beautiful gardens within the university which you can walk around and enjoy. Convenient location for touring the area. Room was big, spacious and clean. Breakfast was really good, there was plenty to choose from. ##### Elizabeth Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### JOHN Mar 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### JOHN Stayed 1 night in Mar 2025 ### 6/10 Okay #### JOHN Aug 4, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it. ##### JOHN Stayed 1 night in Aug 2025 ### 8/10 Good #### Randall Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was well received by receptionist, if I have to rate her it will be 5 stars , very warm friendly and easy to talk to personally , however the elevators was not working since my wife is disabled and our room was on the 1st floor,but the receptionist saved the day, I've been recommended by a friend to stay here and I will definitely recommend the holiday inn to my other friends . I will definitely be back. ##### Randall Stayed 1 night in Mar 2024 ### 4/10 Poor #### DARREN Jan 23, 2024 Disliked: Property conditions & facilities Cold showers evey morning and limited menu for dinner ##### DARREN Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Qiang Sep 28, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All GOOD ##### Qiang Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Daniel Dec 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No batteries in tv remote and staff refused to supply any. Heating in room not working. On the second night staying a random person was given a key to my room and walked while I was in bed. Awful hotel. ##### Daniel Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Aron Sep 23, 2024 The hotel was overbooked, so I was outbooked to another hotel with quite lower standards a 12 min. drive away. I also got split up from my travelling companions. I heard that the same had happened for other guests as well. I asked for some kind of compensation, without success. ##### Aron Stayed 1 night in Sep 2024 ### 8/10 Good #### Verified traveller Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was only marred by three very minor issues: 1) there was no decent coffee available at breakfast as the coffee machine was broken. The alternative coffee was really not nice at all. 2) the bar didn’t start serving until 6pm and the selection of drinks on display seemed very limited. 3) the bedroom window locking mechanism was broken so it failed to close properly. All the staff were very friendly and helpful and we would definitely stay at the hotel in the future. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### joe Sep 6, 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Expensive, but thats Dumfries Far too expensive for type of hotel but given the shocking choices of hotels in Dumfries its average priced for there. Staff all very friendly and helpful, especially the very charming Nicky on front desk :) Cannot speak for all rooms but 222 has a definite bad smell from the air conditioning system, and there is no need at all for the heating to be full blast in the foyers between lift/stairs and doors to bedroom corridors. Clean and tidy and the cleaners do very well ##### joe Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### ian Aug 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are doing there very very best,however we received a canteen buffet style evening meal due to staff shortage,not the advertised menu We expect the usual menu as advertised by the hotel and did not receive,surely IHG have an obligation to deliver there advert not rely on the existing staff to cover for the company not employing more people. Great stay but come on IHG chips and pie 2 nights on the trot is inadequate ##### ian Stayed 2 nights in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Old Course Hotel](https://www.expedia.ca/St-Andrews-Hotels-Old-Course-Hotel.h522846.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Atholl Palace Hotel](https://www.expedia.ca/Pitlochry-Hotels-Atholl-Palace-Hotel.h63637.Hotel-Information) > > [Perle Oban Hotel & Spa](https://www.expedia.ca/Oban-Hotels-Perle-Oban-Hotel-Spa.h993007.Hotel-Information) > > [The Garrison](https://www.expedia.ca/Fort-William-Hotels-The-Garrison.h24101351.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [The Green Hotel Golf & Leisure Resort](https://www.expedia.ca/Kinross-Hotels-The-Green-Hotel-Golf-Leisure-Resort.h1130671.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [Uig Hotel](https://www.expedia.ca/Portree-Hotels-Uig-Hotel.h2261957.Hotel-Information) > > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Beautiful Country Cottage private Indoor Swimming Pool ,Hot Tub, & Games room.](https://www.expedia.ca/Swindon-Hotels-Beautiful-Country-Cottage-Private-Indoor-Swimming-Pool.h34047025.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [JA Mar Hall Scotland](https://www.expedia.ca/Bishopton-Hotels-Mar-Hall-Golf-Spa-Resort.h1077249.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [Holiday Inn Express Glasgow Airport by IHG](https://www.expedia.ca/Paisley-Hotels-Holiday-Inn-Express-Glasgow-Airport.h519994.Hotel-Information) > > [The Stirling Highland Hotel](https://www.expedia.ca/Stirling-Hotels-The-Stirling-Highland-Hotel.h558482.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Days Inn by Wyndham Hamilton](https://www.expedia.ca/Hamilton-Hotels-Days-Inn-By-Wyndham-Hamilton.h3924670.Hotel-Information)