5/5 Excellent
tomaso, Needham
Travelled with partner
Dec. 5, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021
Hotel Excelsior
Photo gallery for Hotel Excelsior
Overview of Hotel Excelsior
VIP Access
Hotel Excelsior
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
Frana Supila 12, Dubrovnik, 20000
Explore the area
- Banje Beach3 min walk
- Dubrovnik City Hall10 min walk
- Dubrovnik Cathedral12 min walk
- Dubrovnik (DBV)21 min drive
Choose dates to view prices
About this area
Dubrovnik
Located in Dubrovnik, Hotel Excelsior is in the city center and on the beach. Museum of Modern Art and War Photo Limited are cultural highlights, and some of the area's attractions include Dubrovnik Cable Car and Dubrovnik Natural History Museum. Dubrovnik Aquarium and Little Church of St. Nicholas (Crkva sv. Nikole) are also worth visiting. Take an opportunity to explore the area for water adventures such as kayaking.
What's nearby
- Banje Beach - 3 min walk
- Dominican Monastery - 9 min walk
- Old Town Harbor - 10 min walk
- Dubrovnik City Hall - 10 min walk
- Dubrovnik Cathedral - 12 min walk
Restaurants
- Salin — 1 min walk
- Sensus Fine Dining — 1 min walk
- Tabasco — 9 min walk
- Rozario — 9 min walk
- Dundo Maroje — 10 min walk
Getting around
- Dubrovnik Airport (DBV) - 21 min drive
About this property
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (3rd party expert - Global)
Social distancing
Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
- Limited onsite parking
- Wheelchair-accessible parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Limo/town car service
Food and drink
- Free buffet breakfast available daily 6:30 AM–10:30 AM
- 3 restaurants and 1 coffee shop/café
- 2 bars/lounges
- 24-hour room service
Things to do
- Fitness center
- Full-service spa
- Indoor pool
- Sauna
- Shopping
- Steam room
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Croatian
- English
- French
- German
- Italian
Business services
- 24-hour business center
- Conference space
- Meeting rooms
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Terrace
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Renovated entire property - April 2017
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Towels
Entertainment
- Pay movies
- Plasma TV
- Premium channels
- Satellite channels
Food and drink
- Electric kettle
- Free tea bags/instant coffee
- Minibar
More
- Connecting rooms available
- Desk
- Individually furnished
- Phone
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Dubrovnik
Hotel
Air conditioned
Guest rating 4.5+
Business-friendly
Parking included
5 star
Policies
Check-in
Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for HRK 375.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 October - 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 April - 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: HRK 375 per vehicle (one way)
- Airport shuttle fee per child: HRK 375.00 (one-way), (up to 18 years old)
- Rollaway bed fee: HRK 375.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Veronica Aracely
Travelled with partner
Oct. 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2021
5/5 Excellent
MAHER, VERNON HILLS
Travelled with group
Oct. 10, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2021
5/5 Excellent
Mike
Travelled with family, Travelled with partner
Sep. 30, 2021
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
4/5 Good
steven
Travelled with family
Sep. 8, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location and Views
Stayed 3 nights in Aug 2021