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Hotel Excelsior

Photo gallery for Hotel Excelsior

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
Indoor pool
Indoor pool

Overview of Hotel Excelsior

VIP Access

Hotel Excelsior

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Frana Supila 12, Dubrovnik, 20000

Explore the area

  • Popular LocationBanje Beach3 min walk
  • Popular LocationDubrovnik City Hall10 min walk
  • Popular LocationDubrovnik Cathedral12 min walk
  • AirportDubrovnik (DBV)21 min drive

Choose dates to view prices

About this area

Dubrovnik

Located in Dubrovnik, Hotel Excelsior is in the city center and on the beach. Museum of Modern Art and War Photo Limited are cultural highlights, and some of the area's attractions include Dubrovnik Cable Car and Dubrovnik Natural History Museum. Dubrovnik Aquarium and Little Church of St. Nicholas (Crkva sv. Nikole) are also worth visiting. Take an opportunity to explore the area for water adventures such as kayaking.

What's nearby

  • Banje Beach - 3 min walk
  • Dominican Monastery - 9 min walk
  • Old Town Harbor - 10 min walk
  • Dubrovnik City Hall - 10 min walk
  • Dubrovnik Cathedral - 12 min walk

Restaurants

  • Salin — 1 min walk
  • Sensus Fine Dining — 1 min walk
  • Tabasco — 9 min walk
  • Rozario — 9 min walk
  • Dundo Maroje — 10 min walk

Getting around

  • Dubrovnik Airport (DBV) - 21 min drive

About this property

Hotel Excelsior

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at Hotel Excelsior's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 158 individually furnished rooms feature free WiFi and 24-hour room service. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hotel Excelsior offers 158 accommodations with minibars and safes. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Croatian
  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Renovated entire property - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Pay movies
  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 375.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: HRK 375 per vehicle (one way)
  • Airport shuttle fee per child: HRK 375.00 (one-way), (up to 18 years old)
  • Rollaway bed fee: HRK 375.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 440 out of 562 reviews
5 - Excellent 78%
Rating 4 - Good. 92 out of 562 reviews
4 - Good 16%
Rating 3 - Okay. 18 out of 562 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 562 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 562 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location are unique Could not use beach but must be wonderful
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had one, if not, the best views of Old Town Dubrovnik. Yet, what made this place more special were the amazing staff who are there to help at all times - my husband and I felt truly welcomed. Of course, the amenities at this hotel were spectacular - indoor/outdoor pool, hot tub, spa, sauna, need we say more?
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location outstanding hotel
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. Great location close to city center. Very friendly helpful staff.
Stayed 4 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location and Views
You are paying here for the location and the view - and both are superb. There aren't many hotels of this quality with a 10 min walk into the old town, and the views from our windows were some of the best in the world. Breakfast included - it was okay. Plenty of options on a large selection of hot and cold foods, a very good omelette maker, etc. but I couldn't say it was amazing quality or taste. The sea area was fun - being able to dive directly into the sea from the hotel lounger area (which my sons loved) and the indoor pool/sauna area also very good. I found service overall to be excellent, from the minute we stopped the car - but I would like daily refilled water bottles in the rooms (or twice daily) and bed/sheet quality was fine but could have been bumped up to be more luxurious. If I was staying in Dubrovnik again, it would be an option.
Stayed 3 nights in Aug 2021