Downtown Toms River Vacation Packages

Using kiosk make sure the person in front of you make sure they complete. Checked in then got back to our room we were locked out of the room. Took a hour to get everything fixed but the hotel offered nothing in return for the inconvenience. Still waiting on the credit of $ 150 for the incidentals that they put on your card just in case. Room it self was clean, bathroom lighting was not very good. Door to the refrigerator was falling off. No blankets in the room. And no microwave.

Excellent staff, clean room, fantastic onsite restaurants.

Everything that I needed for my stay was met from the cleanliness and the staff that gave us a chauffeur ride to the airport. Not to mention the incredible coffee and bakery they have right in the hotel lobby! A true New York experience.

Room small but clean. Staff were great, friendly and helpful.

The staff were friendly, but there were a number of issues with the room - one being that the aircon/heating didn’t really work. I booked a corner room with two views and it apparently is a common problem. Eventually we were given a heater. The hotel is really well placed for Central Park (5 min walk) and Time square 10/15 min walk. It’s near several underground stations. The customer facing staff were lovely and helpful - rooms could do with a bit updating but we were very comfortable (ask for a kettle and you’ll get one)