Find Hotels with Free Breakfast in Downingtown, PA from CA $91

"This place sucks. Many reasons so not stay here. Most of the staff is nice, except management and people who work directly under management Patel. They lock the front and rear entrances inside and outside. So if you wanna go down to your car to grab something you left at 1am, you have to ask the front desk to open the doors to let you outside. Sometimes they leave it open randomly. You can't use your room key to swipe in if you're already outside and doors are locked you have to ring and wait for front desk to let you in One morning as I was about to leave for an event I noticed my door was not locking. So i old the front desk that my door isnt locking and i have to leave. I'll be back later. When i returned that evening and I couldn't get in my room. Maintenance fixed the swipe lock wrong. Key cards didnt work. They said i would har to wait until the morning because the couldn't get a hold of the maintenance guy. I called him and paid for his uber to hotel and back so i could get into room and get belongings. They said they would comp me for the night for changing rooms and they didn't, when I called expedia to complain. I checked out the next day. Even though I had one more day to stay. They refunded me for day I left. Not for the night I had to switch rooms. What if I had a serious medical condition? Would you expect to wait a day to get your stuff?! They refused to call a 24/hr. Locksmith so i basically paid their employee to come in and break the lock. "

"Front desk and bar staff were amazing! Nice clean property. "

"Clean room "

"Our experience at this hotel was horrible. We check into your hotel around 4:00 Saturday. Almost immediately we heard loud talking coming from the room adjacent to us. This talking then elevated to screaming including profanity. At that time, I made a call to the front desk They did send a staff member up, but after the staff visited loud music and loud talking was heard coming from the room. At this point, I went down to the front desk and complained. Keep in mind this is all occurred under 2 hours of when we checked in. The staff was very nice but when I requested a room change they said there was nothing they could do because you were at capacity. I inquired about being transferred to your other Hyatt hotel in the area, but your staff said you had no affiliation with that hotel. My wife went down to front desk and was told the same thing. We did not feel safe and did not feel we should have to continue to listen to what was going on at the adjacent room. We checked out of your hotel before 6:00(within 2 hours of checking in) and had to book at room at a nearby hotel so we could try to salvage our anniversary get away. We followed up with the hotel requesting a refund and they told us we need to go through expedia for the refund since we purchased the room through you. Please provide a refund. "

"The experience was over all Great !"

"The alloy is a nice hotel. We had a couple of issues that hopefully will be resolved soon. One was we could hear the pipes rattling in room 611. Also we had no hot water between the hours 8:00am to 6:00pm which is unacceptable. We should have been compensated for this since it was ALL day for 3 days. Overall we will stay here again. "

"Clean room, friendly staff!"

"Everything Mett needs except for the toilet"

"Excellent condition - clean and responsive and friendly staff. "