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"I booked this hotel because it has an indoor pool and hot tub, which is very rare in Ecuador. The hot tub was fine, but the pool was not heated and ice cold. Did not see a single person using it the whole stay. The pool is more for show than anything else"

"Food"

"Yes, all room amenities were perfect. However, on the fourth floor above me, the owners had a dog that they allow on the balcony that literally bark much of the night, so my sleep was invaded. Also, it was Carnival and they were yelling and screaming part of the night from a balcony. But the breakfast was very good and they had plenty of coffee. I will stay again but probably not during Carnival."

"Great staff and free underground parking "

"Room's window faced neighbors room window. Kinda crappy!"

"A $10 hostel would have been a similar experience to the $65 Golden Garden, it's absolute rubbish value. Firstly reception incorrectly insisted we had not paid when booking, so we had to pay again and then reclaim through Expedia afterwards, leaving us short. Secondly, our room was super hot and sweaty due to completely ineffective aircon. I raised this twice with owner who was already aware of the issue. The second time I specifically requested a solution she said that 'next time' we came she'd give us a different room. Thirdly, the hotel was hiring the 'Business Centre' meters from our door for wedding reception. We weren't warned at check in nor offered a further-away room. I complained at 2am but no sleep (not that one could sleep whilst sweating profusely due to no cooling) until after 2.30am when drunks stopped screaming. Owners have mistaken big, poorly designed rooms and special effects lighting for 'luxury' (their internal propaganda calls it a 'luxury' hotel). Bathroom walls finish well before the ceiling so there is no auditory nor olfactory privacy. If you can have backlit soap holder and LED mirror then you can install an exhaust fan and make the bathroom window four times larger to deal with humidity rather than open bathroom For $65 apart from expecting functioning aircon, a lack of wedding reception to sleep by and not to have to dust surfaces in order to use them, I would also hope for somewhere to hang a towel, toilet paper in reach and bedside light. "

"All the employees including the cook, the receptionist and the manager were very helpful and always kind and assertive. "