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"Very happy and cheerful staff. Was an absolute pleasure to stay here "

"Hotels.com asked for a breakfast specific review, so: Breakfast was a quick and simple hot and cold buffet with plenty of delicious things on offer. Decent coffees are an issue though as you have to pay extra, which seems a little old fashioned. and sometimes they don't switch the coffee machine on early enough."

"The breakfast was superb, everything you could wish for…from toast and croissants and doughnuts to a full cooked breakfast. Our room was fantastic with a view of the mill from bedroom window, bathroom was great for me being disabled, being able to walk in to a wet room was a huge bonus, not available at most hotels."

"On arrival was told ‘If I’m not busy then I’ll call you if your room is ready earlier.’ Not the friendliest of welcomes. Room was lovely and hotel was a good location "

"Disgusted by the treatment we received at the Lions Quay. Would not recommend this hotel."

"Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests"

"Clean room comfy beds great kitchen area Good location for the arena "

"Lovely hotel"

"Should have let us know the lift wasnt working before we booked......8 flights of stairs to climb......god knows how a pensioner would have managed......lift still not working when we left......hotel in an ideal location tho"