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"From the moment I arrived, the atmosphere felt welcoming and well cared for. The space was clean, comfortable, and thoughtfully arranged, making it easy to relax and feel at home. What stood out the most was the attention to detail—everything I needed was readily available, and the overall environment was both peaceful and inviting. The staff and host was courteous, responsive, and made sure the stay was smooth from start to finish. The location was also very convenient, with easy access to nearby spots, yet still quiet enough to unwind after a long day. Overall, it was a great experience, and I would happily recommend this place to anyone looking for a comfortable and hassle-free stay. I’d definitely love to return in the future."

"Very good "

"Thank you Amit and Anjali for your wonderful customer service in the Horizon Lounge."

"Our stay at Hyatt was great. Staffs were very helpful. I traveled with my family and a kid. Hema from the staff members was very kind towards my kid and parents. My family loved their stay at this hotel and we will visit again during our next tour."

"The NCR region has two hotels operating under the name “Leela Ambience,” which has created significant confusion among customers. This ambiguity has had real financial consequences, with guests frequently booking or traveling to the wrong property, resulting in unnecessary expenses and considerable inconvenience."

"So many bed bugs and cockroaches in the room "

"Great location and lovely hotel. Breakfast buffet is not impressive and the food is ok. Spa is fantastic! Ask for Cindy who does great massage!"

"Original room’s AC barely cooled , the temperature stayed at 23.5 degrees Celsius . After repeatedly complaining and getting the AC inspected they moved us to another room where the temperature would not fall below 22 degrees Celsius. Not a happy experience at this hotel . Will not return !!!! Period "

"Watch out what the staff on the front desk tell you they will promise you things that they can’t deliver during checkin. The Staff was very rude and unapologetic during checkout. "