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"Yes"

"Great breakfast. Friendly staff"

"The property is new and in great condition. Rooms are comfortable. Laundry, heated outdoor pool and gym are great…so was the breakfast. One complaint was the airport shuttle. We were told to be in the lobby 10 minutes before the hour and the shuttle would leave on the hour. After repeated inquiries to the front desk and security staff the shuttle arrived 15 minutes after the hour. As we were told to get to the airport 3 hours before an international flight this delayed almost caused us issues with catching our flight home. "

"My only complaint is the airport shuttle. You need to reserve the shuttle at the time of booking which Expedia doesn’t explain or offer. Shuttle does not run 24 hrs. No one answers when you call the hotel! I even called Marriott reservations and they couldn’t get hold of anyone at the hotel."

"The hotel is gorgeous! The location not so great. The staff could be more friendly. "

"Solo pasamos una noche ya que salíamos al otro día de viaje, tiene buena localización porque está cerca del aereopuerto. El personal excelente, al cuarto le hacía falta cariño porque se ve un poco viejo y olía mucho a humedad. El desayuno estuvo muy bueno. "

"The hotel facilities were good, it’s the staff collectively, that my husband was not happy with. He talked to Nayeli, Alex and Maria, who Alex said would make the decisions. "

"I’ve genuinely never stayed anywhere quite like this—and not in a good way. This hotel is so far from 5-star, it’s hard to know where to begin. On arrival, there was just one person working at reception during what we were told is peak season. You’re forced into a single queue for everything—check-in, broken room keys, general queries—which meant a long wait just to get to the desk. Unsurprisingly, no one in the queue seemed happy. The rooms are incredibly dated—like stepping back into the 1970s. Everything feels old and tired, right down to a corded phone mounted on the bathroom wall. It’s not charming or retro, just in serious need of an update. Breakfast was completely average—nothing you’d expect from a hotel positioning itself as 5-star. The pool itself is decent, but it was so overcrowded that people were sitting on the floor due to a lack of seating. Towels also ran out and weren’t replenished, despite asking multiple times. At best, this is a 3-star hotel charging 5-star prices. I wouldn’t recommend it."

"This was the loudest hotel I’ve ever stayed at. And it wasn’t just normal street noises. The design of the hotel is such that some rooms have a window into the lobby. Guests and staff sat at the lobby tables (right outside our random window) talking loudly all night. Light from the lobby also poured in through the semi-sheer curtains. It was odd. And even with earplugs, it was unbearably loud. Also, be warned, there is NO PARKING at the hotel and not much safe overnight parking nearby. "