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"Staff was great but sooo old fashioned and not up to date standards considering the paying top dolar they provides 15 years old tv week WiFi."

"This hotel really gives a 5 star experience. The food is more than fine. The service is great. The rooms are clean, the public toilets too. The general smell everywhere is nice. The spa area is sufficient"

"Great place "

"Very practical location for downtown stay."

"Great staff, very nice room and location. It was really a great experience"

"Koza has a best location that near for everything Also they have a very friendly staff who are great Very recommended hotel"

"Very good location and good stuff"

"More Spanish and English speakers will be great "

"My 7 night stay in this hotel was good, the staff were excellent in every respect, particularly Haci and his lovely young lady assistant, they were so helpful, the hotel itself is in a quiet back street away from the noisy main road and suited me very well, but the building itself does require some uodating, with leaking shower pipes, but this didn’t spoil my stay, the breakfast was very adequate and I thought this hotel was very good value for money and I had a good stay there !"

"excellent"

"The location was great. Huge apartment. Staff were great. Akin was very helpful. I used all the recommendations and found many wonderful places such as my favorite soup shop 😁. "

"Was a great looking hotel . Had a roof top bar, and breakfast was decent . Overall was very good value. "

"great hotel, they helped us even getting a taxi. "

"Staff is very accommodating, room was clean, but very basic. It's ok for a (very) short layover."

"Everything was great from the room to the excellent breakfast. The only negative issue was the faulty refrigerator. Upon reporting the issue to the reception, cold water was brought to the room and that's it."

"Excellent staff, especially the receptionist who was very accommodating for my special request regarding a quiet room. Thank you!! Great breakfast. "

"Everything is great"

"Old building, towels and blankets Need some renovation "

"Everything is great. I just think that the photos are a little different from the reality. Very friendly and polite staff."

"A hotel that offers everything you need for a peaceful stay, has a parking space, and is very close to everything you need to visit or buy."