Sumitel Hotel 500 meters from Mall Road

Property class: 3.5

Choose dates to view prices

Take advantage of a shopping mall on site, a hair salon, and a bar at Sumitel Hotel 500 meters from Mall Road. Indulge in aromatherapy and a Swedish massage at the onsite spa. Be sure to enjoy a meal at Blue Charcoal, the on-site family restaurant. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room

A wooden-paneled room with two beds, a stone wall, a chair, and a large window with purple curtains.

Premium Room

  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, Mountain View

A modern hotel room with a large bed, a desk, and a view of the city.

Premium Room, Mountain View

  • 168 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Quadruple Room, Mountain View

A modern room with a wooden ceiling, a large window with purple curtains, a Buddha painting, a purple sofa, and a wooden desk with a coffee maker and cups.

Premium Quadruple Room, Mountain View

  • 350 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Room, City View

A hotel room with a large bed, a desk, two chairs, a window with curtains, a Buddha painting, and a fan.

Premium Room, City View

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Darjeeling is home to Sumitel Hotel 500 meters from Mall Road. Darjeeling Himalayan Railway and Batasia Memorial are local landmarks, and some of the area's attractions include Botanical Gardens and Padmaja Naidu Himalayan Zoological Park. Visit our Darjeeling travel guide
Map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101

What's nearby

  • Chapramari Wildlife Sanctuary
    2 min walk - 0.2 km
  • Chowrasta
    5 min walk - 0.5 km
  • Darjeeling Himalayan Railway
    5 min walk - 0.5 km
  • Tibetan Buddhist Monastery
    18 min walk - 1.5 km
  • Raj Bhavan
    8 min drive - 5.3 km

Getting around

  • Darjeeling Station
    6 min walk
  • Bagdogra (IXB)
    167 min drive

Restaurants

  • Kunga Restaurant
    3 min walk
  • Glenarys
    5 min walk
  • Tibet Kitchen
    8 min walk
  • Noryang Tibetan Kitchen
    4 min walk
  • Penang's Restaurant
    1 min walk

About this property

Sumitel Hotel 500 meters from Mall Road

  • Property highlights
  • Take advantage of a shopping mall on site, a hair salon, and a bar at Sumitel Hotel 500 meters from Mall Road. Treat yourself to aromatherapy or a Swedish massage at the onsite spa. Be sure to enjoy a meal at Blue Charcoal, the on-site family restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Express check-out, massage treatment rooms, and a porter/bellhop
    • Luggage storage, a TV in the lobby, and an elevator
    • Concierge services, ATM/banking services, and tour/ticket assistance
  • Room features
  • All guestrooms at Sumitel Hotel 500 meters from Mall Road offer perks such as premium bedding, as well as amenities like free WiFi and desk chairs.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, free toiletries, and hair dryers
    • 42-inch LED TVs with satellite channels
    • Heating, daily housekeeping, and desks

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  • Soundproof rooms
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includes taxes & fees
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Frequently asked questions

Is Sumitel Hotel 500 meters from Mall Road pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sumitel Hotel 500 meters from Mall Road?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Sumitel Hotel 500 meters from Mall Road on Nov 24, 2026 start from CA $57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Sumitel Hotel 500 meters from Mall Road doesn't offer parking.

What time is check-in at Sumitel Hotel 500 meters from Mall Road?

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sumitel Hotel 500 meters from Mall Road?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Sumitel Hotel 500 meters from Mall Road located?

Situated in Darjeeling, this spa hotel is within a 10-minute walk of Darjeeling Himalayan Railway, Botanical Gardens, and Aloobari Gompa Monastery. Tibetan Buddhist Monastery and Happy Valley Tea Estate are also within 1 mi (2 km). Darjeeling Station is 6 minutes by foot.

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Reviews

Sumitel Hotel 500 meters from Mall Road Reviews

7.4

Good

7.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Stuffs (Raksha) are helpful and friendly. Room cleaning could’ve been faster and better. More linens will be helpful down the line.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked us to go to different property as there was construction going on. They didn't inform us before check in. The property we got was not even 4 star. There was no parking for car and rooms were also very normal.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staffs are good, by my side the hotel is best at budget friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Stayed 1 night in Dec 2022