Title: Mayu Boutique Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mayu Boutique Hotel Hotel with free breakfast, 7-minute walk to Plaza de Armas ![Front of property](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/53033d47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hiking](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/c7002927.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hiking](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/b3b75247.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/d435b6d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/4b96995d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mayu Boutique Hotel in Cusco offers travelers a warm welcome with practical amenities. Guests enjoy a breakfast buffet, WiFi, on-site laundry, and praised concierge services, making exploring Peru easier. 8.2 Very good ## Popular amenities - Breakfast included - Laundry - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 28 - Nov. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=22785896&PinnedHotelID=22785896&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Standard Twin Room, Multiple Beds](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/w2880h1917x0y0-21cfc49c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Multiple Beds ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - 1399 sq ft - Sleeps 2 - 2 Large Twin Beds ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/32ed469f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/w2880h1917x0y0-53338276.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - Sleeps 3 - 1 Large Twin Bed and 1 Twin Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/b65ed62d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/w2877h1920x3y0-0aa488a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - Mountain view - Sleeps 5 - 2 Double Beds and 1 Large Twin Bed ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22790000/22785900/22785896/3445199e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Heating Dining table Rainfall showerhead Private bathroom Wardrobe or closet In-room safe Desk Daily housekeeping - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 10:00 AM to 5:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4990000/4985900/4985858/0fe8a229_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palacio Nazarenas, A Belmond Hotel, Cusco Cusco Historic Center - Pool - Breakfast included - Spa - Pet-friendly 10.0 Exceptional 89 reviews CA $1,474 CA $1,622 total Dec 2 - Dec 3 [](https://www.expedia.ca/Cusco-Hotels-Palacio-Nazarenas.h4985858.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=941&destination=Cusco&destType=MARKET&latLong=-13.532395,-71.967255&searchId=5d37412e-bb2e-42ba-95e7-8b6de6a9253d&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/420000/410500/410436/ba04e7f0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wyndham Costa del Sol Cusco Cusco Historic Center - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Mayu-Wasi.h22785896.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCusco-Hotels-Mayu-Wasi.h22785896.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.51232%2C-71.97836&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nuS_FcYeNxMaor-0VTXUV2-eXZA=) Siete Borreguitos #333, San Blas, Cusco, Cusco, 8002 #### What's nearby - Twelve Angled Stone - 5 min walk - 0.5 km - Cusco Cathedral - 5 min walk - 0.5 km - Plaza de Armas - 5 min walk - 0.5 km - Plaza San Blas - 7 min walk - 0.6 km - Sacsayhuaman - 10 min walk - 0.8 km #### Getting around - San Pedro Station - 19 min walk - Alejandro Velasco Astete Intl. Airport (CUZ) - 22 min drive #### Restaurants - ‪Kusy Kay Restaurant - ‬5 min walk - ‪SanCris Restobar - ‬3 min walk - ‪Organika - ‬5 min walk - ‪Sunrise lounge bar - ‬5 min walk - ‪Casa Ichu - ‬4 min walk ## About this property ### Mayu Boutique Hotel Hotel near Plaza de Armas Located close to Museum of Contemporary Art and Sacsayhuaman, Mayu Boutique Hotel provides a free breakfast buffet, a rooftop terrace, and laundry facilities. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Airport drop-off service (surcharge), a 24-hour front desk, and smoke-free premises - Tour/ticket assistance, luggage storage, and concierge services - Guest reviews say good things about the overall condition Room features All guestrooms at Mayu Boutique Hotel include amenities such as free WiFi, safes, and dining tables. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/79000000/78360000/78356600/78356589/dff36d31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayenda Casa Escondida San Cristobal Premium Cusco Historic Center - Breakfast included - Free WiFi - Restaurant - Laundry 9.0 Wonderful 73 reviews CA $41 CA $41 total Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=78356589&PinnedHotelID=78356589&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3970000/3970000/3969984/6a2945f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Dorada Santiago - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 621 reviews CA $69 CA $69 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=3969984&PinnedHotelID=3969984&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/33000000/32500000/32499500/32499440/bc7ec3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Warari Cusco Historic Center - 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Breakfast included - Free WiFi - Laundry - 24/7 front desk 8.8 Excellent 14 reviews CA $69 CA $69 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=114596878&PinnedHotelID=114596878&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Triple Room](https://images.trvl-media.com/lodging/118000000/117030000/117027100/117027024/9154e7ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Andino Boutique Hotel Cusco Historic Center - Breakfast included - Free WiFi - Laundry - Housekeeping 8.0 Very good 6 reviews CA $75 CA $75 total Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=117027024&PinnedHotelID=117027024&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/101000000/100020000/100014800/100014797/cb890786.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illa B&B Cusco Historic Center - Free WiFi - Restaurant - Laundry - Soundproof rooms 8.6 Excellent 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=100014797&PinnedHotelID=100014797&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM ### Family friendly - Dining table - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Upper floors accessible by stairs only - Visual alarms in hallways - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Dining table ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: noon; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PEN 40 per vehicle (maximum occupancy 2) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 10404472483 ### We should mention This property does not have elevators Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies No pets and no service animals are allowed at this property ### Property is also known as Illa Puma B&B Cusco Illa Puma Cusco Illa Puma Hostal El Parque Hotel Cusco Hostal El Parque Cusco Mayu Wasi Hostal El Parque Mayu Boutique Hotel Hotel Mayu Boutique Hotel Cusco Mayu Boutique Hotel Hotel Cusco ## Frequently asked questions ### Is Mayu Boutique Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Mayu Boutique Hotel doesn't offer parking. ### What time is check-in at Mayu Boutique Hotel? > Check-in start time: noon; Check-in end time: anytime. ### What time is check-out at Mayu Boutique Hotel? > Check-out is at 10:00 AM. ### Does Mayu Boutique Hotel provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of PEN 40 per vehicle applies. ### Where is Mayu Boutique Hotel located? > Located in Cusco Historic Center, this hotel is within a 10-minute walk of Plaza de Armas, Museum of Contemporary Art, and Museo de Historia Natural. Museo de Arte Popular and Sacsayhuaman are also within 15 minutes. San Pedro Station is 19 minutes by foot and Cusco Wanchaq Station is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mayu Boutique Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 23 8 - Good 16 6 - Okay 6 4 - Poor 2 2 - Terrible 3 ### 10/10 Excellent #### Regina Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! ##### Regina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Regina Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay! The rooms were very large with great service like breakfast, taxi and laundry... In a beautiful location up the hill (San Blas artsy area near the ruins). Thank you! ##### Regina Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brendon Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot. Very close to many restaurants and plaza de Armas ##### Brendon Stayed 1 night in Aug 2025 ### 8/10 Good #### Ekaterina Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is on the Stairs street, so mind your stair walking ability, there is no car access directly to the hotel door. Also there is no elevator. If you have heavy luggage, the hotel staff and taxi driver from the hotel will help you carrying it. Breakfast is simple, but nice : eggs, juices, yogurt, breakfast cereal or puffs. Tea always accessible. Also there is a cafeteria in the lobby with good coffee to purchase. Rooms are nice, freshly painted. we also had a heater provided at no extra charge to stay warm at night. ##### Ekaterina Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Angel Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and staff are excellent. It is about 10 minutes walking from Plaza de Armas. The location itself is one of the must-see alleys in Cusco, Siete Borreguitos, decorated with many plants and wall art. Highly recommended :-) ##### Angel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Dante Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Dante Stayed 2 nights in Jul 2025 ### 8/10 Good #### Dehui Oct 10, 2025 Liked: Cleanliness, staff & service, amenities No hair dryer ##### Dehui Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Mariejoy Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel to stay in Cusco! :) ##### Mariejoy Stayed 2 nights in May 2025 ### 10/10 Excellent #### Beth Aug 26, 2024 Liked: Staff & service, property conditions & facilities Clean, nice lobby area. Spacious room. Hotel is at the top of many stairs but worth the climb. Beautiful area with many shops. Staff was fantastic and very accommodating ##### Beth Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Kirsten Aug 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our stay was excellent the location is great with the street of 7 lambs beautiful and at our doorstep. Lovely rooms and property . Staff was friendly and excellent especially Javier at the front desk . He was so helpful with our check in and tours . Also set up transportation for us he was absolutely the best. The rooms are clean great bedding and the showers nice and hot . I will always stay here again in Cusco . Location is within walking to shops cafes restaurants and plaza de Armas. Beautiful and safe . Wonderful experience! ##### Kirsten Stayed 3 nights in Aug 2024 ### 8/10 Good #### Victor Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No parking ##### Victor Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Cindy Jan 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mayu Boutique Hotel offered us an exceptional experience during our stay. The room we were allocated was not only spacious but also boasted an impressive view of the city. Each morning, we were greeted with a great breakfast selection that catered to a variety of tastes and dietary needs. The staff at the hotel were consistently kind, helpful, and eager to offer assistance and guidance whenever needed. Based on our wonderful experience, we highly recommend Mayu Boutique Hotel for its excellent value and top-notch service. ##### Cindy Stayed 3 nights in Jan 2024 ### 8/10 Good #### Micaela May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pretty hotel with comfortable beds and friendly staff. We had the suite with city view and it had panoramic windows, super pretty. If you’re not used to the altitude it can be difficult walking back up the hill from the Plaza de Armas. The only reason I couldn’t give five stars is that I left my AirPods there, and the staff said they weren’t there but on the findmy app they literally are so 😐 ##### Micaela Stayed 3 nights in May 2024 ### 6/10 Okay #### Sydney Apr 14, 2018 Liked: Cleanliness, staff & service #### Location misleading... Overall our stay here was perfectly good. The staff were attentive and the hotel even arranged an early morning pick up for free from the bus stop. It was also very clean. Unfortunately, it was advertised that the hotel was right on the Plaza de Armas, however it was actually quite a climb up the hill (it was only accessible by stairs, not car). It was quite a distance from the square. ##### Sydney Stayed 2 nights in Apr 2018 ### 6/10 Okay #### Ruifeng Sep 3, 2024 Liked: Cleanliness, staff & service Good hotel for its price. However, keep in consideration that it is located on a steep hill, so you have to hike everyday to your hotel which was not the best after a long day at high altitude. Room was cold, we had to request for a heating unit. Breakfast is included but with limited options. There is no hot water in the hand sink. Hot water only available in Shower. If you are on top floor you can hear the pigeons at night and in the morning. Overall, not bad for its price. ##### Ruifeng Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Alyssia Jul 17, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Find Another Place to Stay I have so many issues with this hotel. First, the stairs!!! There are so many stairs to get to the hotel in the first place. Do not stay here if you have any luggage or you are not acclimated to the altitude. Second, it wasn’t clean. There were hairs all over the shower, dirt on the beds, and the sheets cleanliness is in question. Third, they only have one key to your room that you have to leave with them if you are going to be gone for the day. The key ring includes the keys to the locked safe-link box. It is inconvenient and seems a bit dangerous. The hotel does not give you towels or rags unless you ask for them and sometimes they are not clean or available. It is very loud, most nights you can hear loud music or people having in the hallways. One day it sounded like they were renovating the room above me at 10 at night. Finally, they lost our reservation and after some in our group had been hiking in the wilderness for seven days and were very sick, they had to wait for them to fix the situation before we could get into a room. ##### Alyssia Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Sarah Jul 27, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities I had just arrived exhausted from 7 days of backpacking on the Inca trail only to find that our room we had reserved was no longer available even though we had confirmed it only a couple days before then. They had to separate us into 2 separate rooms. There were no towels in the room. It was not the cleanest. I found hair on the linens. There was a lot of miscommunication among staff and I had to explain the situation of them giving our room away to 3 different front desk clerks. On the second day, I was in my room getting ready to leave when a strange man unlocked the door and barged in. He said he worked there and didn’t know anyone was staying in that room. Again…lack of communication among staff leading to unacceptable behavior. And lastly, this hotel is located at the top of 4 flights of stairs which is not shown in any descriptions. I had just climbed thousand of stairs while hiking 7 days on the Inca trail so this is the last thing I wanted to do upon arriving exhausted to the hotel. I would never stay here again nor would I ever recommend this place. ##### Sarah Stayed 2 nights in Jul 2022 ### 8/10 Good #### Carlo mario Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities El personal muy amable la habitacion tenia buena vista y estaba bien ubicado, alrededor tiene muchos atractivos turisticos ![](https://a.travel-assets.com/ugc/hotel-reviews/422fb486-8352-4c0b-a313-87972eb8964b-1762981764111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlo mario Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Carmen Gpe Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper bonito y acogedor sobre todo el personal ##### Carmen Gpe Stayed 2 nights in Oct 2025 ### 8/10 Good #### Diana Oct 19, 2025 Liked: Cleanliness, amenities El personal ha sido muy amable. La primer recámara en la que nos hospedamos estaba espaciosa y todo funcionaba bien, sin embargo la segunda habitación a la que regresamos, era muy pequeña y el lavabo estaba en malas condiciones. ##### Diana Stayed 3 nights in Oct 2025 ### 8/10 Good #### Renato Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Local bom/otimo, mas de difícil acesso ##### Renato Stayed 1 night in Jul 2025 ### 8/10 Good #### cloe Jun 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Endroit propre et calme. À savoir qu’il y a beaucoup de marches pour s’y rendre par contre. Nous avions une belle vue de notre chambre qui était située sur une belle ruelle piétonne. Déjeuner acceptable. ##### cloe Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Erica May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Apenas o box do banheiro deixou a desejar, molhava muito o chão ##### Erica Stayed 6 nights in Apr 2025 ### 8/10 Good #### Maggie Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Había hormigas en la habitación, solo ese detalle ##### Maggie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Adolfo Oct 1, 2024 Un hotel muy acogedor y cálido, las personas del hotel muy amables y atentos a solucionar cualquier problema, me gustó mucho ##### Adolfo Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Downtown Nashville](https://www.expedia.ca/Downtown-Nashville-Nashville-Hotels.0-n6059741-0.Travel-Guide-Filter-Hotels) > > [Hotels in Carberry](https://www.expedia.ca/Carberry-Hotels.d3000392677.Travel-Guide-Hotels) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [The Venetian Prestige Club Lounge](https://www.expedia.ca/Las-Vegas-Hotels-The-Venetian-Prestige-Club-Lounge.h71544575.Hotel-Information) > > [Concorde Hotel New York](https://www.expedia.ca/New-York-Hotels-Concorde-Hotel-New-York.h25130973.Hotel-Information) > > [Cambria Hotel Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Cambria-Hotel-Nashville-Downtown.h19949835.Hotel-Information) > > [Park MGM Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Park-MGM-Las-Vegas.h58201.Hotel-Information) > > [Pulitzer](https://www.expedia.ca/Barcelona-Hotels-Hotel-Pulitzer-Barcelona.h1079729.Hotel-Information) > > [Hilton Garden Inn Cusco](https://www.expedia.ca/Cusco-Hotels-Hilton-Garden-Inn-Cusco.h13173754.Hotel-Information) > > [Hotels near Fenway Park](https://www.expedia.ca/Fenway-Park-Hotels.0-l6023384-0.Travel-Guide-Filter-Hotels) > > [Pestana Palm Gardens](https://www.expedia.ca/Carvoeiro-Hotels-Pestana-Palm-Gardens.h891487.Hotel-Information) > > [Delta Hotels by Marriott Regina](https://www.expedia.ca/Regina-Hotels-Delta-Hotels-By-Marriott-Regina.h422943.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.ca/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Banff Ptarmigan Inn](https://www.expedia.ca/Banff-Hotels-Banff-Ptarmigan-Inn.h41022.Hotel-Information) > > [All Inclusive Resorts and Hotels in Seychelles](https://www.expedia.ca/Destinations-In-Seychelles-All-Inclusive-Hotel.0-0-d159-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [United](https://www.expedia.ca/United-Flights.cUA.Travel-Guide-Airlines) > > [Qatar Airways Seattle (SEA) to Ajnala (ATQ) flights](https://www.expedia.ca/lp/flight-routes/qatar-airways-from-seattle-tacoma-intl-to-sri-guru-ram-das-ji-intl-airport/qr/sea/atq) > > [Flights from Toronto (YYZ) to Gdansk (GDN)](https://www.expedia.ca/lp/flights/yyz/gdn/toronto-to-gdansk) > > [Flights from Montreal (YUL) to Rome (FCO)](https://www.expedia.ca/lp/flights/yul/fco/montreal-to-rome) > > [Flights from Chennai (MAA) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/maa/yyz/chennai-to-toronto) > > [Flights from Calgary (YYC) to Tokyo (HND)](https://www.expedia.ca/lp/flights/yyc/hnd/calgary-to-tokyo) > > [Flights from Toronto (YYZ) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yyz/fll/toronto-to-fort-lauderdale) ### Cars > [Avis Car Rentals In Winnipeg James Armstrong Richardson Intl](https://www.expedia.ca/Avis-Car-Rentals-In-Winnipeg-James-Armstrong-Richardson-Intl.d4675417-c41.Car-Rental-Guide-Suppliers) ### Packages > [Las Vegas Vacations](https://www.expedia.ca/Las-Vegas.d178276.Destination-Travel-Guides) > > [Grand Cayman Vacations](https://www.expedia.ca/Grand-Cayman.d602874.Destination-Travel-Guides) > > [World's First UFO Landing Pad](https://www.expedia.ca/Worlds-First-UFO-Landing-Pad-St-Paul.d6190457.Vacation-Attraction) > > [Texas Vacations](https://www.expedia.ca/Texas.d245.Destination-Travel-Guides) ### General > [Visit Stillwater](https://www.expedia.ca/Stillwater.dx6345027) > > [Visit Garment District](https://www.expedia.ca/New-York-Garment-District.dx6141724)