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Hotel Carlos V

3.0 star property
Discover authentic Peruvian hospitality near Cusco's Plaza de Armas, with luggage storage and a welcoming bar for post-exploration relaxation.

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Hotel Carlos V in Cusco's Historic Center offers a breakfast buffet before exploring Plaza de Armas and San Pedro Market. Attentive staff provide dry cleaning, and in-room WiFi keeps guests connected. The hotel bar is a perfect spot to unwind after sightseeing.

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

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Policies

Check-in

Check-in time starts at 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.0 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)
  • Rollaway bed fee: USD 11.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 209600046315

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Hotel Carlos V pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Carlos V?

Check-in begins at 11:00 AM.

What time is check-out at Hotel Carlos V?

Check-out is at 10:00 AM.

Does Hotel Carlos V provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per vehicle applies.

Where is Hotel Carlos V located?

Located in Cusco Historic Center, this hotel is within a 5-minute walk of Museo de Plantas Sagradas Magicas y Medicinales and Plaza de Armas. Museo Irq’i Yachay and Plaza Sán Cristobal are also within 5 minutes. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.0

6.6

Cleanliness

8.0

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

Reviews

Verified

2/10 Terrible

Nelida

This hotel do not exit any more I have to re-do a new booking whit the present hotel and shorted my stay in this city and buy another air plane ticket to comeback to the city what I came.
Stayed 12 nights in Jul 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
O hotel conforme custo beneficio cumpriu com sua proposta.
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Natalia

Liked: Cleanliness
Disliked: Room comfort

Ducha helada cuando ofrecen agua caliente en Cuzco

Desafortunadamente me tuve que bañar con el agua fría de Cuzco 😭 a las 4:30 am y ni siquiera me pidieron excusas por esa falla. La verdad eso daño mi experiencia en el hotel
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

robinson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Doble cobro

Complicada
Stayed 1 night in Jul 2019
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon accueil!

Bon accueil, Hôtel sympa, Il ne manque que le chauffage!
Stayed 6 nights in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Buena ubicacion, muy amable la gente que atiende.

Pro: ubicacion y buena relacion en cuanto al costo. A mejorar: no cuenta con calefacion centralizada y en epocas de lluvia o frio se hace menos agradable, de todas formas nos pasaron un calefactor electrico. En general bueno.
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I did not enjoy the stay in this hotel. It was extremely cold, Sometimes there was no hot water. Sometimes we would get at least a bar soap, bed moved all over the place. That and other inconviniences.
Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mould-Ridden Hell Hole

Initially given a twin room when a double was booked and although we were immediately moved to a double room, there was mould through the bathroom, dirty water in the toilet, dirty walls, cracked and peeling paint, cracks in the floor boards, rust in the shower and light rain sounded like hail on a tin roof. Needless to say we left after half an hour, opting to stay elsewhere. We are still chasing a refund.
Verified

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Verified

6/10 Okay

Stéphane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2018
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort