Copperhill Vacation Packages

Do not come here! I never write reviews, but the room smelled like moldy smoke which made sense as we were leaving when we saw the room cleaner smoking as he was cleaning the “non-smoking” room! AND he was using old Target shopping carts to hold the new sheets and pillow cases when “cleaning” rooms!!! Yes, you read that correctly… This place is terrible! Place felt unsafe, room felt unclean with stains on the appliances and the sheets and pillow cases, and the staff was not helpful. Don’t waste your money for this back-alley dump that somehow has good reviews. We though it’d be good with an 8/10 rating, but turns out it was a terrible, unsanitary, unsafe place and we won’t be wasting our money on a disgusting place like this again.

Cabin was exactly as desxribed. Very cute and cozy. Host was awesome.

Quiet, spacious, many commodities, comfortable, AC and heating in good working condition, well equipped.

Very cute cabin room. Very clean. Only thing I didn't care for is that the walls are thin and you can hear the neighbor room words for words conversation.

The suite was very clean. The beds all appeared VERY new... possibly from Amazon.. & they were EXTRA FIRM. The fridge and stove top were a plus, but there are no utensils, cookware, plates, etc. The staff was friendly enough... I felt rushed to sign everything at check-in. I understand the desire for a swift experience, but there's a fine line between that & hurrying up to get me out of your hair. It was hard to catch someone at the desk--we saw the window closed more than open. We requested a couple of extra towels as there were 3 women in our group & they needed one for their hair. That was a no go. They only gave towels if we brought them the existing ones. There were no hand towels. The location was a bit secluded which was nice in Cleveland and easily accessible. We might consider staying here again for the price & cleanliness, but we'd bring our kitchen supplies & extra towels.