Cleveland Vacation Packages

.The place was absolutely FANTASTIC. Check-in easy. Great location. Clean. So much space. Check-out a breeze. Easily doing this again with the family.

Not impressed with the staff or services at all. The room service made one bed, not the other. They never refilled the toilet paper, coffee, sugar or creamers. We had to call down for them to bring them to us. They never “cleaned” the room. They over charged me for 6 nights of valet parking when we were only there for two and the lady at check out knew that but gave me the bill anyways. If I didn’t point it out , they were just going to make me pay it. Apparently you need reservations for the adult pool but that was never told to us until we went to the pool and they said there’s no seats left, they had all been reserved. However the way they said it was rude and made us feel like we weren’t welcome at all. They need training for the staff at the hotel for sure. The amenities were great and food was good. The waitresses around the adult pool ended up being great when we got into the pool.

Highly recommend! This is a quiet modern hotel/apartment close to everything. The rooms are impressive and the view on either side out of this world. You can see the fisherman and the dolphins in the morning from the terrace. Do not hesitate to book here.

We enjoyed our stay at this hotel. It was very affordably priced and super close to the airport. It doesn't look NEW by any means, but seems decently well maintained. All the staff we interacted with were very friendly. The free breakfast was average - eggs, sausage, make your own waffles (great apple juice though), cereal. Bummed there were no bagels and cream cheese or yogurts! My BIGGEST complaint about the room would be the bathroom light! There is only one light in the bathroom, it is VERY bright, and it is tied in with the exhaust fan. The switch is on the OUTSIDE of the door so has to been turned on before entering. This means when sharing a room with someone, any time you use the restroom at night you blast the entire room with LIGHT and NOISE and it's incredibly disruptive. Needs a second, dimmer, light only option (or night light). The pool was quite warm (almost too warm for hot Florida days), but seemed clean and well maintained and we had a pleasant swim. We were disappointed the hot tub was closed. The pool area towels were empty when we arrived at the pool, but a very nice gentleman brought towels to us! The A/C seemed to have a bit of a mind of it's own. I like to leave the fan function on all night just for noise - but 2 of the 3 nights that feature just seemed to turn off in the middle of the night? It did keep the room cool though, even despite the heat-warnings in effect, so at least we were comfortable. Beds and pillows were comfy too!