Citadel Rock Tours and Activities

got there at 4pm to check in, was informed that rooms were not clean yet, come back in an hour. I am sure he had said that several times because his tone was "not clean, leave and come back" then next. Came back at 530, still not clean. Now I pushed, stayed right there eyeballing him till finally in about 20 minutes, got a room. Single female, first floor open to the parking lot and wasn't completely clean. I stayed for 4 nights and couldn't wait to get out of there. I will be in Great Falls for 3 weeks straight and will not be staying here. I expected clean rooms ready when check in is open, and if something is wrong, some kindness is appreciated. That would have made a ton of difference.

Kathleen at the front desk was most helpful and delightfully polite. We really felt welcomed.

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