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Puyuhuapi Lodge & Spa

Property class: 4

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Located close to Austral Pier, Puyuhuapi Lodge & Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a facial, a body treatment, or a body scrub at the onsite spa. The on-site restaurant, Lasahn, offers breakfast, lunch, and dinner. Guests can also expect to find a coffee shop/cafe, a garden and an arcade/game room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa

Room options

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a lake through a window.

Double Room

  • Ocean view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Cisnes, Puyuhuapi Lodge & Spa is in the mountains and on a private beach. The area's natural beauty can be seen at Hanging Glacier and Queulat National Park. Austral Pier is another place to visit that comes recommended. Looking to get your feet wet? Kayaking and fishing adventures can be found near the property. Visit our Puyuhuapi travel guide
Map
Bahía Dorita s/n, Cisnes, Aisen, 6010000

Restaurants

  • Restaurante Valle Los Coihues

About this property

Puyuhuapi Lodge & Spa

  • Upscale family-friendly hotel near Austral Pier
  • Located close to Hanging Glacier, Puyuhuapi Lodge & Spa provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a facial, a body treatment, or a body scrub at the onsite spa. The on-site restaurant, Lasahn, offers breakfast, lunch, and dinner. Guests can also expect to find a coffee shop/cafe, a garden and an arcade/game room.
  • You'll also enjoy perks such as:
    • 4 outdoor pools and 5 indoor pools
    • A roundtrip airport shuttle (surcharge), a reception hall, and luggage storage
    • Meeting rooms, a front-desk safe, and smoke-free premises
    • A billiards/pool table, multilingual staff, and a gift shop
  • Room features
  • All guestrooms are individually furnished, and have amenities such as safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Balconies, heating, and daily housekeeping

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lasahn

Things to do

  • 4 outdoor pools
  • 5 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • 5 indoor pools
  • Arcade/game room
  • Children's pool
  • Living room
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Front entrance ramp
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1989
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 850 per vehicle (roundtrip, maximum occupancy 3)
  • Spa fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Puyuhuapi Lodge & Spa have a pool?

Yes, this property has 5 Indoor pools, 4 outdoor pools, and a children's pool.

Is Puyuhuapi Lodge & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Puyuhuapi Lodge & Spa?

Check-in start time: 4 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Puyuhuapi Lodge & Spa?

Check-out is at noon.

Does Puyuhuapi Lodge & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 850 per vehicle applies.

Where is Puyuhuapi Lodge & Spa located?

This beachfront spa hotel is located in Cisnes, where regional attractions include Austral Pier, Hanging Glacier, and Queulat National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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