Chester Vacation Packages

Beautiful place. But floor in the bathroom was a little sticky. Yuck. When I checked in, I was shown a beautiful dining room where breakfast would be served. But then, instead, it was served in a much more shabby room. Also, the included breakfast was quite skimpy. Extra charge for a real breakfast. (Also, I may be wrong, but I don’t think the word “potatoes” appears anywhere on the menu. Of course, you do serve potatoes - with a delicious omelette that I enjoyed, for example.)

Beautiful property and health club

I do not have any problem with the property especially my room it’s spacious, modern and the bed is comfortable. It’s very near the airport with free shuttle every 30 minutes. You can walk from the hotel going to Burger King, grocery, TJ Max, and etc. but I had a very bad experience with the driver of the hotel shuttle. From the airport, upon arrival at the hotel after the driver hand over to me my luggages he asked for a tip but I told him sorry I do not have have but I can give later time or the following day after I withdraw but he demanded to give that very moment as he said he will be out from work from then on until Monday. So I told him that si am really coz I really don’t have cash and he slammed the door of the shuttle. While I know that “on voluntary basis” guest may give tip to the driver every time I usually give but unfortunately I didn’t have any cash that time. I felt so bad that time so I reported to the Manager. I felt relieved when the Manager told me that this kind of attitude is not being tolerated. I told the Manager that I don’t want the driver to loose his job but this kind of attitude must be corrected. Other than this matter, I don’t have any complain.

We have stayed at this hotel a half a dozen times. I like the new food and the beer / wine taps. Didn't like being put in the back building where you have to walk down a long hallway then down 10 stairs w/luggage. Then down another long hallway to get to room. We are 65 yrs old. No warning or asked if we needed help getting to room. I thought being a returning guest and our age would get us a better room as we had all the other times we stayed at this hotel

Our family experience was spectacular. Excellent service, perfect and clean rooms. Everything was incredible.