Chesapeake City Vacation Packages

Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink. The plug in (USB) on my side of the bed wasn’t working. All of these things seem minor, but paired with the lack of customer service from the beginning- it isn’t a very friendly or welcoming place to stay. Staff appears that they don’t like their jobs and while they may be true, patrons shouldn’t feel that when they walk in. I usually have a great experience with IHG and am a member, and this property fell short of that. The bed was OK- not the best but not the worst. We skipped breakfast because there are plenty of places around the hotel to go. Likely won’t return to this property- it has potential, but the service was below average.

Room was very nice and clean. Bed was firm yet comfortable. Breakfast was excellent!

pleasent stay , quite place to rest

This hotel is in a great location. We went to an Orioles game and it’s just a 10 min walk away. The restaurant has a nice view and the food was good, not great. The only thing is we had an interior facing room so I window was facing inside. There was a Dunkin Donuts meeting that started early so there was no sleeping in. Also there was only one hook in the bathroom but otherwise it was excellent.

Did not get breakfast