Title: Atour Hotel Tai Koo Li Riverside Chengdu - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=930&destination=Chengdu%2C+Sichuan%2C+China&selected=2571719&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Atour Hotel Tai Koo Li Riverside Chengdu Escape to an urban retreat where relaxation meets rejuvenation. ## Photo gallery for Atour Hotel Tai Koo Li Riverside Chengdu ![Interior - Atour Hotel Tai Koo Li Riverside Chengdu (Chengdu)](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/41cf29cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Atour Hotel Tai Koo Li Riverside Chengdu (Chengdu)](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/dea238d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Atour Hotel Tai Koo Li Riverside Chengdu (Chengdu)](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/830bf7ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Atour Hotel Tai Koo Li Riverside Chengdu (Chengdu)](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/b6249f59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Atour Hotel Tai Koo Li Riverside Chengdu (Chengdu)](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/50726946.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Atour Hotel Tai Koo Li Riverside Chengdu offers a serene oasis in the heart of Chengdu City Centre. Unwind with a meal at one of the 3 on-site restaurants, relax in the sauna or steam room, and stay connected with free WiFi. With laundry facilities, tour/ticket assistance and wedding services available you can focus on enjoying your stay. ## Reviews 6.0 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2571719&PinnedHotelID=2571719&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds City view River view Showing 13 of 13 rooms ### Standard Room - City view - 301 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### Business Room - City view - 301 sq ft - Sleeps 2 - 2 Twin Beds ### Deluxe Room - City view - 301 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### Standard Room - City view - 301 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### Executive Room - City view - 301 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Suite ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/c00ad9e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 301 sq ft - Sleeps 2 - 1 King Bed ### Room, River View - River view - 301 sq ft - Sleeps 4 - 1 King Bed ### Room - 301 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Twin Room ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/cb0f7e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - 301 sq ft - Sleeps 6 - 2 Twin Beds ### View all photos for Superior Twin Room, River View ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/cb0f7e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, River View - River view - 301 sq ft - Sleeps 6 - 2 Twin Beds ### Room - 301 sq ft - Sleeps 6 - 1 Twin Bed and 1 Queen Bed ### View all photos for Suite ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/c00ad9e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 301 sq ft - Sleeps 6 - 2 King Beds ### View all photos for Family Suite ![Minibar, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/3000000/2580000/2571800/2571719/c00ad9e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - 301 sq ft - Sleeps 6 - 2 Twin Beds and 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChengdu-Hotels-Atour-Hotel-Tai-Koo-Li-Riverside-Chengdu.h2571719.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChengdu-Hotels-Atour-Hotel-Tai-Koo-Li-Riverside-Chengdu.h2571719.Hotel-Information) ## About the area Located on a river, Atour Hotel Tai Koo Li Riverside Chengdu is in Chengdu City Centre neighborhood and is connected to a shopping center. Sichuan Museum of Science and Technology and Shufengya Yun are cultural highlights, and some of the area's landmarks include Donghuamen Archaeological Site and Wenshu Monastery. [Visit our Chengdu travel guide](https://www.expedia.ca/Chengdu.dx930) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.65708%2C104.08688&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PCCKJkOszE8P4MQ502JLMbRtE8w=) No 8 Binghe Road, Wangping Street, Chengdu, Sichuan, 610061 ### What's nearby - ![Ancient and modern buildings on Chunxi Road, Chengdu](https://images.trvl-media.com/place/553248629175340810/247a508e-037e-464a-b42a-b49e30dfbbd6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taikoo Li Shopping Center 3 min walk \- 0.3 km - ![chengdu, skyline, taikoo li, commercial, ifs, pedestrian street, commercial street, city, urban skyline, architecture, night scene, illumination, tall buildings, skyscrapers, sichuan, china, office bu](https://images.trvl-media.com/place/553248629175341889/0599d132-6310-44eb-94d1-2cc5cf327a82.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chengdu IFS 9 min walk \- 0.8 km - Donghuamen Archaeological Site 2 min drive \- 2.5 km - Tianfu Square 3 min drive \- 2.8 km - Jiuyan Bridge 3 min drive \- 2.8 km ### Getting around - Hongpailou Railway Station 9 min drive - Dongmen Bridge Station 12 min walk - Shuangliu Intl. Airport (CTU) 28 min drive ### Restaurants - 朗御 6 min walk - 一笼烧麦 5 min walk - 三千金茶楼 6 min walk - 何小仙火锅 2 min walk - 乐山胖哥翘脚牛肉 8 min walk ## About this property ### Atour Hotel Tai Koo Li Riverside Chengdu Luxury hotel near Taikoo Li Shopping Center Take advantage of a coffee shop/cafe, laundry facilities, and a bar at Atour Hotel Tai Koo Li Riverside Chengdu. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Buffet breakfast (surcharge), express check-out, and express check-in - A front-desk safe, tour/ticket assistance, and a 24-hour front desk Room features All 190 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and sound-insulated walls. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 21-inch HDTVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/9000000/8640000/8633700/8633673/8e911b76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chengdu Buddhazen Hotel Chengdu City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 121 reviews CA $104 CA $110 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=8633673&PinnedHotelID=8633673&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3990000/3987900/3987854/16d39828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand ParcVue Hotel Residence Chengdu Chengdu City Centre - Pool - Pet friendly - Kids pool - Parking included 9.6 Exceptional 751 reviews CA $109 CA $127 total includes taxes & fees Apr 6 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Buffet breakfast available for a fee - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Cafe Fusion Restaurant - Jade Ball Room - Jings Chinese Restaurant ### Things to do - Gym - Sauna - Steam room - TV in common areas ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Conference center ### Outdoors - On a river ### Spa - Spa treatment rooms ### Accessibility - Elevator ### More - 13 floors - Built in 2004 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards ### We should mention Guests under 18 years old are not permitted at this adults-only property ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Riverside Fairmont Riverside Fairmont Chengdu Riverside Fairmont Hotel Riverside Fairmont Hotel Chengdu Atour Hotel Tai Koo Li Riverside Atour Tai Koo Li Riverside Chengdu Atour Tai Koo Li Riverside Atour Hotel Tai Koo Li Riverside Chengdu Hotel Atour Hotel Tai Koo Li Riverside Chengdu Chengdu Atour Hotel Tai Koo Li Riverside Chengdu Hotel Chengdu ## Frequently asked questions ### Is Atour Hotel Tai Koo Li Riverside Chengdu pet-friendly? ### How much is parking? ### What time is check-in at Atour Hotel Tai Koo Li Riverside Chengdu? ### What time is check-out at Atour Hotel Tai Koo Li Riverside Chengdu? ### Where is Atour Hotel Tai Koo Li Riverside Chengdu located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Atour Hotel Tai Koo Li Riverside Chengdu Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.8 Cleanliness ### 6.4 Location ### 6.2 Staff & service ### 5.4 Property conditions & facilities 10 - Excellent 1 8 - Good 5 6 - Okay 9 4 - Poor 5 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Verified traveller Nov 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, everything in the hotel is great, highly recommended to anyone going to Chengdu or China, Atour is the way to go ##### Verified traveller Stayed 3 nights in Oct 2019 Verified ### 8/10 Good #### Verified traveller Jun 4, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ห้องสวย ใหญ่ บรรยากาศดี เสียแค่พนักงานไม่ถนัดใช้ภาษาอังกฤษ แต่ก็มีวิธีรับมือหรือโต้ตอบกับลูกค้าได้ดี ##### Verified traveller Stayed 2 nights in May 2019 Verified ### 6/10 Okay #### AG Mar 20, 2013 Disliked: Staff & service, property conditions & facilities, room comfort #### 4 star? You must be joking. I went on a business trip to Chengdu and chose this hotel because it was dirt cheap for a 4 star hotel. I was the only non Chinese resident throughout my stay and the staff could hardly speak any english which did not matter because I had my friend who translated for me. Well situated and acceptable. This is not a 4 star hotel but might be passed as a three star. This hotel needs a total refurbishment as it is tatty every where you look. The whole place needs to be gutted out and revamped.Do not forget to take tea bags, biscuits and toilet paper to make your stay more comfortable. If you are not used to Chinese breakfast ,you can only get eggs and dry toasts ( butter or milk not available) and a small selection of fruits. Having said all that, what do you expect for £20 per day inc breakfast. ##### AG Verified ### 6/10 Okay #### David Nov 19, 2012 #### Great value Good location next to the river/canal. Easy to get taxis from the hotel (but not easy coming back from the shopping district0\. Hotel could use some sprucing up - new paint, new carpets - wall was bare outside of a mirror, TV was on old rear-tube version in the corner, and some of the amenities (ex.: Lobby Lounge) were only open sparadically, but the bed (a huge king-sized one) was great and extremely comfortable, the rate (C$29) came with a great, full breakfast and the staff, although English was a challenge for them, were only too happy to help out in any way they could. Also only a short walk to lots of little Sichuan restaurants (mainly noodles). I'd definitely stay again, especially given the price, but stay away from anyone asking if you want a taxi from the airport, as the price will be brutally inflated (I spent CNY150 from the airport, but RMB 80 going there). ##### David Verified ### 2/10 Terrible #### SEK Nov 16, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 全然だめ。 部屋は暗い、壁も汚れている。エアコンのつまみは壊れている。 冷蔵庫はあかない。 風呂は途中から茶色い水になる。 朝食はコーヒー、バターも無い。ジュースはうすい。 チェックインも遅い。 英語スタッフもいない。 ##### SEK Verified ### 6/10 Okay #### Verified traveller Sep 2, 2012 Disliked: Cleanliness, property conditions & facilities the hotel does give good value for money and is priced to reflect its limitations. it needs a refurbishment and there is a smell of stale cigarettes in all the common areas, The staff do not speak English and whilst we were there an English visitor was very disressed because she could not geta doctor. But you do get a comfortable room with all the required facilities at a very fair price, There is also the best street barbacue in Chengdu just behind the hotel, Breakfast best avoided unless you are really into local food.i liked the place, it had a charm and really makes you feel you are in the real China. The staff do try and help ##### Verified traveller Verified ### 6/10 Okay #### Lis Hung Sep 2, 2012 Disliked: Property conditions & facilities #### We got smoking room We got a smoking room and the smell was quite unbearable. The breakfast was great. ##### Lis Hung Verified ### 8/10 Good #### asd Aug 10, 2012 Liked: Cleanliness, staff & service, room comfort #### 歩いてヨーカドーまで行けるよ 朝食時間が7時だった 朝、空港に行くため、時間がないので、弁当でも欲しかった 場所はとても良い位置だ ##### asd Verified ### 4/10 Poor #### Verified traveller Aug 7, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Condition When we arrived we found that no-one spoke English, luckily my wife is Chinese. We went to our room which was on a non-smoking floor. It had not been cleaned or made up from the previous occupant but what we found as well was that the room reeked of tobacco smoke and there were cigarette butts in many places. The shower door had a large gap around it and the shower unit was higher than the rest of the bathroom so water poured out and went all over the bathroom floor which was very, very slippery as a result. The best description you can give the Hotel is that it is 'Very Tired' and in much need of a refurbishment. The staff were pleasant and helpful but were let down by their surroundings. We had booked and paid for 16 nights and would have changed Hotels if it had been possible. ##### Verified traveller Verified ### 4/10 Poor #### Nicole Aug 3, 2012 Disliked: Cleanliness, staff & service, room comfort Nous avons d abord eu une chambre très malpropre , bruyante, vue sur des ordures. ##### Nicole Verified ### 4/10 Poor #### HT Jun 16, 2012 Disliked: Property conditions & facilities, room comfort #### Not 4-star at all Seemed nice from afar, but it really wasn't. The biggest things that got me: the bathrooms were falling apart, as the shower and bath faucet were coming out of the wall and not just leaking, but spraying water everywhere and out of the shower. Also, they didn't have maps from Chengdu, they got maps that I'm pretty sure they stole from somewhere, then rather than give you one at the desk, they simply had one in the room that they charged you for if you lost. At least it was priced accordingly, but I don't know who gave it the 4-star rating in the first place ##### HT Verified ### 4/10 Poor #### Lisa & Paul May 15, 2012 Disliked: Cleanliness, property conditions & facilities, room comfort #### You get what you pay for The Riverside Fairmont was a budget hotel at best - certainly not the 4 stars we had expected. The bathroom was infested with bugs, carpets and walls had miscellaneous dark stains, the complimentary toiletries were already opened and partially used, the fridge was locked and turned off, and the air conditioning only worked for three hours at a time meaning that in the 30 degree heat, we sweltered during the night. On the plus side, the staff tried to be helpful with their limited English and the location was ok. By the way, when it comes to the free breakfast, unless you like hot orange juice, old sponge cake, and celery - don't bother. ##### Lisa & Paul Verified ### 6/10 Okay #### katy May 15, 2012 Disliked: Property conditions & facilities, room comfort #### it's not really a 4 star hotel For a 4 star hotel, I was very dissapointed, however the price was very cheap! The staff did not speak a word of English. The room was so hot - even with the a/c on it's lowest setting, so I could not sleep at all!! The internet in the rooms is wired, so If you don't have a normal laptop (ie a phone or tab) you cannot connect to the internet!! The carpet was very dirty. There were no cable tv channels as promised and the english speaking channel was so blurry that it was unwatchable! The breakfast provided was ok- it was completely chinese breakfast with no cereal provided and no butter for the toast. No coffee or tea either!!! On a positive note, the view from the riverside rooms were wonderful, the bed was more comfortable than most chinese beds and there was a constant supply of hot running water!! ##### katy Verified ### 6/10 Okay #### みゆき May 6, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities #### 安さ重視で期待しなければ満足 四つ星ホテルをイメージすると失望するが、この安さでなら満足です。トイレの調子が悪くて何度かフロントに電話しましたが、それでもこの値段なら我慢できます。格安旅行がしたいけど、バックパッカーは嫌だな、という学生向け。場所はとてもいい! ##### みゆき Verified ### 8/10 Good #### Logan Mar 12, 2012 Liked: Cleanliness, staff & service #### Nice hotel, Helpful staff This hotel was nice, the rooms were nice, clean and the location is pretty with the river right next to the hotel. It is a fair walk into the centre of the city although, its nice and quiet where the hotel was located and right next to the hotel there is a little laneway full of great little local restraunts. the staff spoke english well and they gave assistance where ever it was needed. I was happy with staying in this hotel. I would recommend for your stay in chengdu and its about 20 min taxi from the panda's ##### Logan Verified ### 6/10 Okay #### Verified traveller Feb 25, 2012 Liked: Staff & service, room comfort #### 中国だから我慢我慢 暖房があまり効かない・・・ これが一番の印象。 中国は押し並べてそうだが、床の掃除が行き届いておらず 若干気になることも。 またシャワーの出が中国としては良いのだが、どうしたことかバスタブから 水が漏れているのか、洗面所の床がビショビショ・・・ 中国だからという点は多いが、フロント及び備品交換の方は愛想がよく交換を持てた。 ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Feb 6, 2012 Liked: Staff & service, room comfort Disliked: Cleanliness #### All good except smoke smell Everything nice and good price. But all rooms seem to have a certain smell of smoke (just like everything in whole chengdu...) ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller Feb 4, 2012 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Totally different from the description on rooms I stayed at this hotel for three nights when I visited Chengdu for the first time. When I made the reservation from this web site, there were description about the In-room facilities such as "wireless internet access, flat-panel TV with cable channels, In-room safe, minibar". That's why I chose this hotel. But after I checked in the hotel and entered the room, I thought they might misallocate the room because the room was quite different from that description. There was no WiFi, flat-panel TV, In-room safe, minibar in the room. Then I explained the situation to the front staffs but they said "It's not a problem because Wired internet is faster than WiFi" "TV display may be plat" "? Do you have something so important?" "If you want to drink something, I can give it to you.". It was actually awful attitude toward customer. I wanted to use iPhone to get travel information so I needed to use WiFi anyways. Finally they gave me the WiFi password to use it only at the hotel lobby but its password included someone's name and it looked like personal WiFi lol Very strange. If they apologized to me, it wasn't matter but they didn't. Anyways, it's not worth to stay at this hotel. Even if your budget is the same as the price of this hotel, you can find much better another one. ##### Verified traveller Verified ### 8/10 Good #### Verified traveller Feb 4, 2012 Liked: Property conditions & facilities, room comfort #### Convenient I got a very good price for this hotel and it is quite (Chinese) 4 stars. Value for money was excellent. Location is very convenient near the city centern (15min walk or 3min taxi). Rooms are ok, breakfast is ok. However, there are some minor things that could be improved: staff is weak in english, hotels.com booking wasnt registered, some rooms are strongly smelling like heavy smoking. But overall, if you are looking for a convenient hotel for little money, go there! (and they have been very generous as we did a overnight-trip and could switch one night to a later time)... ##### Verified traveller Verified ### 8/10 Good #### Verified traveller Aug 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jul 2019 Verified ### 6/10 Okay #### Verified traveller Apr 18, 2012 ##### Verified traveller