Title: Heritage Inn - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heritage Inn Motel in Cleveland with free parking ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/9a465993.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/394d1d0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/db07302a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/439fadac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/11dfa516.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heritage Inn offers the essentials that make a stay comfortable. Guests can rely on the fast Wi-Fi connection throughout their visit, take advantage of the convenient self-parking, and count on the front desk staff available around the clock for assistance. 6.0 ## Popular amenities - Housekeeping - 24/7 front desk - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=14928548&PinnedHotelID=14928548&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/e21d10cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking ### Highlights Air conditioning Refrigerator TV Shower/tub combination Private bathroom Microwave Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/e21d10cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Smoking ### Highlights Air conditioning Refrigerator TV Shower/tub combination Private bathroom Microwave Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Standard Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/558cfda8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking ### Highlights Air conditioning Refrigerator TV Shower/tub combination Private bathroom Microwave Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Free WiFi](https://images.trvl-media.com/lodging/15000000/14930000/14928600/14928548/44f5ccbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Smoking ### Highlights Air conditioning Refrigerator TV Shower/tub combination Private bathroom Microwave Cable channels Daily housekeeping - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChattanooga-Hotels-Heritage-Inn.h14928548.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChattanooga-Hotels-Heritage-Inn.h14928548.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.18946%2C-84.88487&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VQvs634tZiy-3NfEdwJFYsUjhUo=) 1631 Guthrie Drive, Cleveland, TN, 37311 #### What's nearby - Cleveland State Community College - 15 min walk - 1.3 km - Lee University - 4 min drive - 3.5 km - Tinsley Park - 4 min drive - 3.4 km - Bradley Square Mall - 5 min drive - 5.8 km - North Cleveland Church of God - 6 min drive - 4.5 km #### Getting around - Chattanooga Metropolitan Airport (CHA) - 27 min drive #### Restaurants - ‪McDonald's - ‬6 min walk - ‪Sonic Drive-In - ‬7 min walk - ‪Cracker Barrel - ‬7 min walk - ‪Taco Bell - ‬2 min drive - ‪Cook Out - ‬2 min drive ## About this property ### Heritage Inn Property highlights Heritage Inn provides everything you need. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - A 24-hour front desk Room features All guestrooms at Heritage Inn boast comforts such as air conditioning, as well as amenities like free WiFi. 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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ## Room amenities ### Bathroom - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Microwave - Refrigerator ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention This property does not have elevators ### Property is also known as Heritage Inn Cleveland Heritage Inn Motel Heritage Inn Cleveland Heritage Inn Motel Cleveland ## Frequently asked questions ### Is Heritage Inn pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Heritage Inn? > Self parking is free at this property. ### What time is check-in at Heritage Inn? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available. ### What time is check-out at Heritage Inn? > Check-out is at 10:30 AM. ### Where is Heritage Inn located? > Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare and Cleveland State Community College. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Heritage Inn Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 5.8 Location ### 6.0 Staff & service ### 6.2 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 12 8 - Good 23 6 - Okay 14 4 - Poor 11 2 - Terrible 21 ### 6/10 Okay #### Heather Jan 4, 2025 #### Rough around the edges but good for price Cheap hotel but u get what u pay for. The front desk is much nicer than they use to be but overall it's a work in progress. Under new owner I've heard and the hotel room are getting increasingly better as time goes on. The last issue we had was the bathroom sink faucet running non stop. ##### Heather Stayed 1 night in Jan 2025 ### 6/10 Okay #### Ken May 4, 2023 Disliked: Staff & service, amenities When checking in, there was a tiny window outside that someone passed a pen and paper to fill out to me to fill in! Then I had to pass my id and credit card through the tiny window and received a key for the room. The whole time checking in I never saw who I was dealing with!! Very strange ##### Ken Stayed 1 night in Apr 2023 ### 8/10 Good #### Amanda Mar 20, 2025 K ##### Amanda Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Gennie Mar 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience of my life. We stayed in Room 119 to wait out a storm in our area The room was absolutely disgusting We found bed bugs There were holes in the bathroom door that did not shut properly or lock The sockets were broken and looked burnt Most of the sockets didn't work at all The chair was burnt from cigarettes There were cigarette Burns all in the Dubay In sheets there was also makeup on the sheets The shower curtain was absolutely filthy and the faucet on the only sink broke off In my hand do not recommend staying here I would have asked for a refund, but the couple act like they didn't speak English well and couldn't understand me. ![](https://a.travel-assets.com/ugc/hotel-reviews/0D7B4B48A31E6F9825E236AC7CE0709D231F85C41742146612114.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2387A850F010E9A60929D3F6F9E09C19AA2EF5B91742146617222.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3BD4D6698BA3D18E10CB5971F40782D737B8BC51742146622220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57F5B6662B0D360BD62F38EADFE6D5952CFCA60F1742146623310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gennie Stayed 1 night in Mar 2025 ### 6/10 Okay #### Beth Oct 8, 2023 Disliked: Amenities, property conditions & facilities The room smelt and looked unclean. The guy who checked us in was also kind of rude. ##### Beth Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Verified traveller Sep 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel was worth the cost. It was clean and affordable. Highly recommend it if traveling on a budget! ##### Verified traveller Stayed 1 night in Sep 2023 ### 4/10 Poor #### Darrel Jun 10, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities The bathroom door knob was broken on the inside n the tv half work n there was mice dropping in some the drawers n kill a few of roaches in the room n one of the drawers handle was broken also n the telephone in the room was not working ##### Darrel Stayed 5 nights in Jun 2023 ### 8/10 Good #### Dylan Jun 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very decent and fairly cheap too would stay again ##### Dylan ### 8/10 Good #### Shante Mar 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, clean room ##### Shante Stayed 1 night in Mar 2023 ### 8/10 Good #### candace Jan 20, 2023 Liked: Cleanliness, staff & service Disliked: Amenities Na ##### candace Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Anna May 15, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Would not recimend this place... They told me one price and charged me 25.00 more then they said... The rooms were dirty the tv didnt work... No tissue paper in the room... No towels... The mananger was really smart with me and just plain out rude... ##### Anna Stayed 1 night in May 2022 ### 6/10 Okay #### Donna May 2, 2022 Disliked: Property conditions & facilities #### Look elsewhere Room needed work. Plaster coming off ceiling. Bathroom door didnt shut. Bed was clean but there was holes in the sheets from cigarettes. Would not recommend. 2/10 ##### Donna Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Holly Apr 25, 2022 The gentleman is very rude ##### Holly Stayed 1 night in Apr 2022 ### 8/10 Good #### farron, carrollton Nov 30, 2021 Liked: Cleanliness Disliked: Property conditions & facilities Hot water, decent bed, heater was on when I arrived on a chilly night. Small room, older, and late night check in was odd. Hey, it was a stop over late at night procured based on pricing. Met my needs at the time. ##### farron Stayed 1 night in Nov 2021 ### 10/10 Excellent #### Stephanie Nov 27, 2021 Super friendly staff, The rooms were very clean, I recommend this to others ##### Stephanie Stayed 2 nights in Nov 2021 ### 8/10 Good #### Linda Oct 13, 2021 Liked: Cleanliness, staff & service, property conditions & facilities The owner's/management was so nice and pleasant to me and honestly, not too many people have been pleasant to be around! I seem to push ##### Linda Stayed 1 night in Sep 2021 ### 10/10 Excellent #### John, Jasper Sep 30, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Good price and location. My sink doesn't drain that well; probably has hair holding it back. Bring me a wire with a hook one end and a loop on the other, and I'll fish out the "rat"! ##### John Stayed 4 nights in Sep 2021 ### 6/10 Okay #### Johnny Jul 12, 2021 Disliked: Cleanliness, property conditions & facilities #### Adequate Adequate at best, ok for short night. Only good- cheap price. ##### Johnny Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller Jul 3, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was unable to check in they refused to allow check in even with payment already paid and credit card on file without $100 cash deposit also refused to also give me a refund ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Randall Jun 28, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't Stay unless you absolutely have too. When I first arrived to check in they told me, my name wasn't in the books and was about to charge me 80$ a night, I booked this Motel back in March of 2021 for only 47$ a night I was a little upset since I just got off from a long drive and just wanted a bed to rest in but could not. I left the Motel to cool off and get something to eat came back later and had my wife show them I did rent a room from hotels.com and they finally agreed. Once we got into the room it wasn't the one I requested. it was two full beds and I wanted one queen bed, but they was all booked and I couldn't get my room changed. On the sigh out front of the motel it says daily cleaning, They didn't clean our room one day we was there, and we stayed for three nights. ##### Randall Stayed 3 nights in Jun 2021 ### 2/10 Terrible #### HEATHER Jun 8, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Crack den of mold and filth Horrible horrible horrible. Huge gap in the door u could see outside. Mold on shower curtain and in broken bathroom light. Holes in the headboards and patched holes not painted all over the wall. It looked like a crack den. On both sides there were permanent tenants who were working on their motorcycles and had stuff stacked up all around my hotel room door. Also kept having car pull up and doing drug deals right outside my window. It was supppppper sketchy. Hotels.com shouldn’t let them advertise in here. Absolutely the worst motel I’ve ever stayed in Also booked a $45 queen room. Got put in a double bed room for $55. She over charged and could barely speak English. Kept answering my questions wrong Bc she didn’t understand. Booked two nights only stayed one Bc it was disgusting. ![Mold inside seam of shower curtain ](https://a.travel-assets.com/ugc/hotel-reviews/BA6AE323EEFF3566EAE955FD405B7899B52FBBA31623148899662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Holes not patched in walls](https://a.travel-assets.com/ugc/hotel-reviews/17C1DF6CF5D2AA565C3F3408FC1BB80E9F6BA3321623148906133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken bathroom light which u can see the build up or mold inside ](https://a.travel-assets.com/ugc/hotel-reviews/AD2B30F8FCD0FD08E80DEA421E9F3BC92428775B1623148934248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Filthy bathroom](https://a.travel-assets.com/ugc/hotel-reviews/6009F411139948AFC70F268AB3237EF4481F255B1623148955168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HEATHER Stayed 2 nights in Jun 2021 ### 2/10 Terrible #### Michele Mar 31, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Extremely Horrible They refused my reservation & refused to look up my reservation & they were extremely rude. ##### Michele Stayed 1 night in Mar 2021 ### 2/10 Terrible #### Verified traveller Mar 22, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rude and more rude They was very rude. I call yo let thrm know we was have a little bit of troubleand we be there shortly and he told me i had 30 min ot he was filling the room me and my boyfruend looked for 3 hours for another room ##### Verified traveller Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Coleshia Feb 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ##### Coleshia Stayed 1 night in Feb 2021 ### 6/10 Okay #### Franklin Jan 6, 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service i booked 2 rooms both queen beds and smoking for a good price they was avaible but when i get there an hour and half after booking the rooms.....she said they wasnt avaible she had 2 double beds non smoking rooms but it would cost more i feel like if i booked the rooms that was avaible i should have at least paid the same price cause it was their mess up not mine ##### Franklin Stayed 1 night in Jan 2021 ## Expedia's Latest Trends ### Hotels > [Silver Reef Casino Resort](https://www.expedia.ca/Bellingham-Hotels-Silver-Reef-Casino-Resort.h16231932.Hotel-Information) > > [The Trail in Adams - 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