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Hotel Chapala Country

3.0 star property
Travelers relax by two outdoor pools under sunny skies, perfect for family gatherings or colleague meetups with evening barbecue options available

Choose dates to view prices

Located in Chapala Haciendas, Hotel Chapala Country offers a peaceful retreat with two outdoor pools, gardens, a playground, and a restaurant serving local cuisine. Free WiFi and 24-hour front desk service make it convenient for vacation and business travelers.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Business services
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Chapala Country have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Chapala Country?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Chapala Country on May 31, 2026 start from CA $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chapala Country pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Chapala Country?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Chapala Country?

Check-out is at 12:30 PM.

Does Hotel Chapala Country provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Hotel Chapala Country located?

Located in Chapala Haciendas, this hotel is 2.8 mi (4.6 km) from Jesus Gonzalez Gallo Cultural Center and 2.9 mi (4.7 km) from Lake Chapala. Chapala Malecon is 2.9 mi (4.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

6.4

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 67 out of 181 reviews
Rating 8 - Good. 34 out of 181 reviews
Rating 6 - Okay. 37 out of 181 reviews
Rating 4 - Poor. 21 out of 181 reviews
Rating 2 - Terrible. 22 out of 181 reviews

Reviews

Verified

10/10 Excellent

niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly people
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

José

Liked: Cleanliness, staff & service
The room was okay, swimming pool was okay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MARCO ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
El personal exelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Eugenia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My mother and arrived to the hotel and the man took us to our room up in the hill full of stairs without any luggage help my mom is around 70’s really 😣
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nm
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

niko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 2 nights they said i only booked one i showed confirmation numbers tgey said no i have the proof im very upset after staying with them over a week and a half
Stayed 1 night in Sep 2024
Verified

8/10 Good

Sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está agradable el lugar, en cuanto a las habitaciones lo malo es que en las cabañas no hay aire acondicionado y en el día en temporada de calor si se siente caliente, pero en la noche es fresca. Las habitaciones con aire, muy amplias y cómodas, y estas si cuentan con aire acondicionado. El desayuno incluido si le hace falta un poco más variedad en el menú.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Luis Cornejo y Lilia

Liked: Cleanliness, staff & service
Estás muy cómodo Y a buen precio pero le falta mucho mantenimiento a las albercas
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PERLA DEL ROCIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy agusto el hotel. Muy familiar lo recomiendo para ir con niños y muy cerca de Chapala, Soriana, tranquilo. Los empleados muy amables.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Zenén Guillermina

Liked: Cleanliness, staff & service, amenities
Habitación impecable, personal amable, alberca excelente y buen espacio de estacionamiento
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy atento y amable, el hotel muy tranquilo y las albercas muy agradables
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities
Totalmente recomendable, las instalaciones muy limpias, las albercas climatizadas, y la comida deliciosa.El personal muy atento y amable, sin duda regresaríamos de nuevo 👌
Solo como recomendación, estarían súper bien más camastros
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ISELA

Liked: Cleanliness, staff & service, amenities
Si
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis Cornejo y Lilia

Liked: Cleanliness, staff & service
La alberca casi fría. Camastros y sombrillas en regular o mal estado. Falta escalerilla en la alberca. Falta mantenimiento general en puertas, pasillos kiosko.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve solo un rato en la alberca, en general bien
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Arizbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos gusto mucho, si regresamos.

Había leído comentarios negativos sobre las instalaciones y déjenme compartir que para mi visita fue todo lo contrario. Las habitaciones remodeladas, limpias, bonitas y cómodas. Ofrecen desayuno en la tarifa y muy rico, y ayuda mucho para poder estar más tiempo en el hotel. Los snacks que vende por la tarde como lonches y papas fritas, muy rico. Nos gusto mucho, si regresamos.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Más opciones de Transporte
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Santiago

Liked: Cleanliness, staff & service
No tengo opinión
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ruth Edith

Liked: Cleanliness, staff & service, property conditions & facilities
No conoci los medios de transporte al centro de Chapala
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Maira Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía

Excelente lugar para no salir tan retirado de mi ciudad pero sin dejar de lado las vacaciones de semana santa. Excelente lugar mi familia encantada.
Nos toco suerte de desayunar, bufete
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejoren la calidad de las habitaciones. Cambiar las televisiones
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rita Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Ya con las dos albercas está lindo todo
Stayed 1 night in Feb 2025