Chantilly Crossing Shopping Center Tours and Activities

The staff have been very helpful and friendly. The location was perfect for our needs. What needs updating: the outlets on the night stands for phone charging, plugging things in, etc. They are too loose. Also, the carpet throughout the entire hotel. It is clearly old and outdated. Instead of spending money on a picaso-style shower design (everything unnecessarily out of place), the money could have been better spent on renewing the carpets. About the shower design.... The shower head is awkwardly in the top corner, near the class, giving the showerhead limited direction. The neck of the showerhead faces the glass, which forces you to be in an awkward and probably unsafe position to get your body fully wet and clean. Speaking of the shower glass, only half of it is there, meaning full privacy is not an option. That fact that there is no ventilator, meams one must leaves the bathflroom door open to have ventilation. But with half of shower glass. That is not a reasonable predicament for anyone to be in. These observations will not prevent us from staying here in the future.

When we arrived to our room, the bathroom tub faucet was leaking a lot. We called the front desk and they sent someone up right away. He was unable to fix it so we were switched to another room. It was smaller than the original room. The staff were pleasant as they assisted with this, however, it did take up a lot of time and we did not make it out that night. We requested a microwave and they provided us with one. We also got extra towels with no hassle. Great stay. Parking is expensive, but convenient. Excellent customer service. Rooms are spacious and clean. Hotel Restaurant had limited breakfast options so we walked to a local restaurant.

Perfect location Parking was easy Highly recommend