Center Barnstead Vacation Packages

We just spent five fantastic days at Copley Plaza, the grande old dame of Boston hotels. The service was absolutely splendid in every way, and we were very comfortable and happy throughout. Do not miss saying hi to Cori Copley, the Labrador retriever who hangs out in the lobby near the desk!

This is an upscale hotel with excellent amenities and wonderfully helpful and friendly people who kindly made our stay a joy.

Positives: Striking architecture inside and out, nice room, pleasant garden, Paperback Tavern w/ nice view of the Charles and good food. Front desk clerk did allow us to store my wife's electric scooter in their luggage room. Negatives: Staff training spotty. Maid left one washcloth for two people; when I asked housekeeping for another was brought 2 hand towels, after that 3 complete sets of linens (?). One time maid came to our door, knocked, and asked if she could clean the room; my wife said yes, and that was the last she heard from said maid - no cleaning. I asked about a business center and was told they have none, but front desk offered to print boarding passes if I emailed them. Three different people on the front gave me 5 different email addresses, none of which worked. The room had a refrigerator but no microwave, which seems strange. The first day water was off for 6 hours; after that the toilet seemed to have trouble completely swallowing everything. Valet service was uneven - some were friendly and helpful, but someone had a habit of turning off the headlights, which caused a problem for me since it was a rental and very unfamiliar. That could be dangerous. Why even do it?

The hotel has small rooms. There was less than a foot between the right side of the bed and the desk which included a chair. I bring a flashlight when I travel so I can make it to the bathroom in the middle of the night. Due to the tight space I rammed my little toe into the bed leg and broke my toe. The desk staff was amazing as was the housekeeping personnel. The room was perfectly clean.

From the moment we walked into the lobby at Beacon Hill Hotel we were greeted and treated like VIPs. The room, was a corner, looking out over Charles Street. Perfectly comfortable and artfully appointed. My only complaint and this is silly the pillows too puffy. We dined there as well and the food and service was superb.